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Desktop Support Engineer

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NTT DATA

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Location:
Australia , Sydney

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Desktop Support Engineer role involves providing technical support for desktop systems, focusing on troubleshooting, parts replacement, and system upgrades. Candidates should have a strong knowledge of Windows operating systems and possess an A+ certification. The position requires 2-4 years of relevant experience and offers opportunities for growth within a global organization.

Job Responsibility:

  • Performs basic troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks/ printers
  • May respond to calls after normal business hours per leader instructions
  • Identifies potential issues that could adversely impact end user experience and takes corrective action

Requirements:

  • Typically requires 2-4 years relevant experience
  • High School Diploma or equivalent
  • Undergraduate degree or some college coursework preferred
  • Strong knowledge of Windows operating system environment
  • Solid client service skills
  • A+ desktop or equivalent skill set is required
  • additional certifications for various hardware platforms may be required
  • Ability to physically perform general office requirements
  • Must be able to perform essential responsibilities with or without reasonable accommodations

Additional Information:

Job Posted:
March 19, 2026

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