Desktop Support Engineer Job at Robert Half (Madison)

Desktop Support Engineer

We are currently seeking an experienced Desktop Support Engineer to provide onsi...

Location

Australia , Port Melbourne

Salary:

Not provided

BluBiz Solutions

Expiration Date

Until further notice

Requirements

On-site and remote management and set up of hardware including desktops, laptops, tablets, phones, mobiles, and printers
Strong operational support with some field experience
Solid Active Directory knowledge and experience
Desktop Imaging and software applications such as Operating Systems (Windows 7 through 10 and), Microsoft 365, Antivirus software and systems
Some knowledge and experience with Citrix and Fortinet
Knowledge of Backup Solutions – Datto
Strong IT Support Skills and the ability to Troubleshoot and Diagnose Problems
Awareness of ITIL best practice methodology
Ability to prioritise effectively, to multi-task, and to adapt to changing priorities
Ability to analyse network performance data to identify trends and potential problems, and support recommendations to modify and/or upgrade network equipment or services

Job Responsibility

Daily technical support activities for desktops, laptop, and printers
Conduct remote desktop troubleshooting with end-users along with documentation and ticket maintenance
Provide specialist advice to operational teams for support and maintenance of relevant technologies, including responding to faults and problems, and liaising with other technical staff and external service providers to resolve issues
Assist with the implementation (installation, configuration, and operationalisation) of technical solutions
Setup new desktops by installing operating systems, software, and associated peripherals
Assist in maintaining the operating system and software utilised within the network, including the addition of new users to the network and establishment of rights and privileges
Conduct break-fix or replacement of endpoints when needed
Conduct data and phone patching
Work with Application Vendors in resolving incidents and requests raised by the end-users
Adhere to established IT policies, procedures and standards and ensure conformance with information systems, goals, and procedures

What we offer

Help with Career progression
Paid Training
Diverse and challenging work
Competitive salary package
Access to corporate rewards programs

Fulltime

Desktop Support Engineer

A global Consultancy is looking for a Desktop Support Engineer to work in their ...

Location

Poland , wroclaw

Salary:

12000.00 PLN / Month

Harrington Starr

Expiration Date

Until further notice

Requirements

Ability to provide support for the Microsoft environment
Knowledge of Active Directory and Microsoft Exchange
Ability to troubleshoot issues with Networking (TCP/IP) and Blackberry / iPhones
Must be confident, assured and have excellent communication skills, both written and verbal

Job Responsibility

Liaising with other staff members to ensure quick issue resolution
Play a role in operational projects
Work with the Service desk, Problem Management teams and other technology teams to benefit continual service improvement and ensure high levels of client satisfaction
Working on a client site
Expected to hold their own
Given the opportunity to run their own projects

Fulltime

Desktop Support Engineer

A global Consultancy is looking for a Desktop Support Engineer to work in their ...

Location

Switzerland , Zurich

Salary:

70000.00 - 80000.00 CHF / Year

Harrington Starr

Expiration Date

Until further notice

Requirements

Ability to provide support for the Microsoft environment
Knowledge of Active Directory and Microsoft Exchange
Ability to troubleshoot issues with Networking (TCP/IP) and Blackberry / iPhones
Must be confident, assured and have excellent communication skills, both written and verbal
Must feel confident to walk onto trading floors

Job Responsibility

Liaising with other staff members to ensure quick issue resolution
Play a role in operational projects
Work with the Service desk, Problem Management teams and other technology teams to benefit continual service improvement and ensure high levels of client satisfaction
Working on a client site
Run own projects

Fulltime

IT Support Engineer

社名非公開職種その他　技術系（IT・Web・通信系）業務内容 International Environment

Location

Japan , Tokyo

Salary:

4000000.00 - 5000000.00 JPY / Year

Randstad

Expiration Date

February 22, 2027

Requirements

IT Desktop / Laptop support
5+ experience in IT Support Desk systems (Service desk or On-site IT Support)
Prior experience working with outsourced and offshore teams

Job Responsibility

International Environment

What we offer

健康保険,厚生年金保険,介護保険,雇用保険
日曜日,土曜日,祝日

Fulltime

Desktop Engineer

The Desktop Engineer focuses on providing high-level desktop support and systems...

Location

United States , Warren

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

6+ years of related hands-on experience supporting IT infrastructure
Post-secondary training or certification in IT support, engineering, or similar fields
Strong communication and documentation habits
Deep familiarity with Modern endpoint management systems (Ivanti, Intune, Workspace One)
Automation and scripting (PowerShell, AutoIT)
OS lifecycle support (Win 10/11, macOS)
Active Directory, Azure AD, VDI solutions
Networking fundamentals and O365 (especially Excel)

Job Responsibility

Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune
Maintain imaging standards and adjust based on departmental use cases and hardware evolution
Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs
Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring
Curate and publish applications to a self-service portal after validation/testing
Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches
Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking
Support both virtual and physical desktops, including incident management and hardware repair
Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination
Escalate technical barriers as needed while maintaining strong end-user communication

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Senior Executive Support Engineer

Atlassian Corporate Engineering (ACE) is looking for a Senior Executive Support ...

Location

United States , Seattle

Salary:

163500.00 - 262700.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field preferred
7+ years of experience in technical support, with a significant focus on supporting executive-level clients
Deep understanding of various operating systems (Windows, macOS, iOS, Android), hardware, software, and networking concepts
Extensive experience with Microsoft Office Suite, collaboration tools (e.g., Slack, Microsoft Teams), video conferencing solutions (e.g., Zoom, Webex), and mobile device management (MDM) solutions
Strong troubleshooting and problem-solving skills with the ability to identify and resolve complex technical issues quickly and efficiently
Excellent communication (written and verbal), interpersonal, and customer service skills
Ability to work independently and as part of a team
Strong organizational skills and attention to detail
Ability to maintain confidentiality and discretion
Experience with IT security best practices and protocols

Job Responsibility

Provide comprehensive technical support to C-suite executives across all devices (laptops, desktops, mobile devices, tablets, etc.), operating systems (Windows, macOS, iOS, Android), and applications (Microsoft Office Suite, collaboration tools, video conferencing, etc.)
Proactively anticipate and address potential technical issues before they impact executive productivity
Manage and prioritize support requests, ensuring timely resolution and clear communication throughout the process
Troubleshoot complex technical problems, escalating to specialized teams as needed, while maintaining ownership of the issue until resolution
Develop and maintain documentation for executive technology setups, configurations, and troubleshooting procedures
Collaborate with IT infrastructure and security teams to ensure the confidentiality, integrity, and availability of executive systems and data
Provide remote support using various tools and technologies
Travel occasionally to provide on-site support as needed
Maintain a high level of confidentiality and discretion regarding sensitive information
Stay up-to-date with the latest technology trends and proactively recommend solutions to enhance executive productivity and security

What we offer

health coverage
paid volunteer days
wellness resources

Fulltime

Senior Executive Support Engineer

We are seeking a proactive and skilled Technical Support Engineer to provide ded...

Location

Australia , Sydney

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field preferred, or equivalent practical experience
3-5 years of experience in technical support, with exposure to supporting executive-level clients preferred
Solid understanding of operating systems (Windows, macOS, iOS, Android), hardware, software, and networking concepts
Experience with Microsoft Office Suite, collaboration tools (e.g., Slack, Microsoft Teams), and video conferencing solutions (e.g., Zoom, Webex)
Strong troubleshooting and problem-solving skills with the ability to identify and resolve technical issues efficiently
Excellent communication (written and verbal), interpersonal, and customer service skills
Ability to work independently and as part of a team
Strong organizational skills and attention to detail
Ability to maintain confidentiality and discretion
Basic understanding of IT security best practices

Job Responsibility

Provide direct technical support to executive-level users across various devices (laptops, desktops, mobile devices, tablets) and operating systems (Windows, macOS, iOS, Android)
Troubleshoot and resolve hardware and software issues, including network connectivity, application errors, and peripheral device problems
Manage and prioritize support requests, ensuring timely resolution and clear communication with executives
Assist in the setup and configuration of new devices and software for executive users
Document technical issues and resolutions in a clear and concise manner
Collaborate with other IT teams to escalate and resolve complex technical issues
Provide remote support using various tools and technologies
Maintain a high level of confidentiality and discretion regarding sensitive information
Provide basic training and guidance to executives on commonly used technologies and applications
Assist in maintaining an inventory of executive IT equipment

What we offer

health coverage, paid volunteer days, wellness resources

Fulltime

IT Support Engineer

We are seeking a dedicated and customer-focused IT Support Engineer to join our ...

Location

United States , Pleasanton

Salary:

104700.00 - 141700.00 USD / Year

10x Genomics

Expiration Date

Until further notice

Requirements

3 years of hands-on IT Support/system administration experience
3 years supporting and provisioning Windows and macOS devices
Experience supporting a large SaaS environment (Okta, Google Workspace, Zoom, Slack, Kandji, Intune, etc)
Experience administering Okta, Zoom, and/or Google Workspace
Experience with A/V support (ie. conference rooms, webinars, etc)

Job Responsibility

Provide day to day technical support to users (onsite and remote), assisting them with their workstations, laptops, productivity software, and audio/visual systems
Provide white-glove support for our executive leadership when necessary
Provide A/V support for our conference rooms and webinars
Manage incident lifecycle through our ticketing systems (Asana/ServiceNow), ensuring accurate documentation, timely communication, and adherence to SLAs
Conduct hardware diagnostics, repair, and replacement for desktop computers, laptops, and peripherals
Collaborate with other teams to provide technical and customer support
Deploy, configure, and maintain standardized corporate images and software packages using MDM tools (Microsoft Intune, Kandji)
Develop and maintain clear, up-to-date documentation (Knowledge Base articles, process guides) for complex troubleshooting procedures

What we offer

Equity grants
Comprehensive health and retirement benefit programs
Annual bonus program or sales incentive program
Generous time off
Competitive and comprehensive health benefits package
Family friendly policies like parental leave

Fulltime

Desktop Support Engineer

Robert Half

Location:
United States , Madison

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 01, 2026

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Job Description:

Job Responsibility:

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Nice to have:

Additional Information:

Job Posted:March 01, 2026

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United States , Madison

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Job Posted:
March 01, 2026