CrawlJobs Logo

Desktop Support Associate-Helpdesk

nttdata.com Logo

NTT DATA

Location Icon

Location:
Mexico , Guadalajara

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The Desktop Support Associate role involves providing Level 1 technical support for hardware and software issues in a fast-paced IT environment. Candidates should have strong customer service skills and advanced English proficiency. Responsibilities include troubleshooting, documentation, and assisting with in-house applications. This is a full-time position with opportunities for growth.

Job Responsibility:

  • General L1 support for hardware and MS Office packages
  • Advance technical support for in-house applications and developments
  • Answer technical support calls providing and escalating to other support groups
  • Provide support based on email generated requests or reports
  • Document troubleshooting steps and detailed description of the customer incidents and requests
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures

Requirements:

  • Availability to work 45 hours per week
  • Interest in working on Afternoon/Night shifts
  • Advanced English
  • Looking to work in IT Environment
  • 6 months of experience in Customer Service
What we offer:
  • Competitive salary
  • Grocery Tickets - 12% of base salary
  • 30 days of Christmas bonus
  • 10 days of vacations
  • 50% Vacation bonus
  • Savings Funds
  • 5 personal days per year
  • Medical insurance (You and your family)
  • Life insurance
  • Dental Insurance
  • Discounts with selected Optics
  • Opportunity to grow in the company

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Desktop Support Associate-Helpdesk

Desktop Support Associate-Helpdesk

The Desktop Support Associate role involves providing Level 1 technical support ...
Location
Location
Panama , Panama city
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Availability to work 45 hours per week
  • Interest in working on Afternoon/Night shifts
  • Advanced English
  • Looking to work in IT Environment
  • 6 months of experience in Customer Service
Job Responsibility
Job Responsibility
  • General L1 support for hardware and MS Office packages
  • Advance technical support for in-house applications and developments
  • Answer technical support calls providing and escalating to other support groups
  • Provide support based on email generated requests or reports
  • Document troubleshooting steps and detailed description of the customer incidents and requests
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures
What we offer
What we offer
  • Competitive salary
  • Grocery Tickets - 12% of base salary
  • 30 days of Christmas bonus
  • 10 days of vacations
  • 50% Vacation bonus
  • Savings Funds
  • 5 discretionary days per year
  • Medical insurance (You and your family)
  • Life insurance
  • Dental Insurance
  • Fulltime
Read More
Arrow Right
New

Desktop Support Associate-Helpdesk

The Desktop Support Associate-Helpdesk role at NTT DATA Services involves provid...
Location
Location
Mexico , Guadalajara
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • To live in Mexico and be a Mexican citizen / Have permission to work in MX and have (RFC, NSS, CURP)
  • Finished high school (a copy of your official certificate of completion will be requested)
  • Availability to work 45 hours per week
  • Interest in working on rotational shifts, we are looking for someone with full availability (Morning / Afternoon / Night shifts)
  • Advanced English (excellent pronunciation and fluency)
  • Looking to work in IT Environment
  • 6 months of experience in Customer Service and/or Tech Support
  • Have basic troubleshooting skills
Job Responsibility
Job Responsibility
  • General L1 support for hardware and MS Office packages
  • Advance technical support for in-house applications and developments
  • Answer technical support calls providing and escalating to other support groups
  • Provide support based on email generated requests or reports
  • Document troubleshooting steps and detailed description of the customer incidents and requests
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures
What we offer
What we offer
  • Competitive salary
  • Savings Fund- 13% of base salary (Capped by law)
  • 30 days of Christmas bonus
  • 12 days of vacations
  • 50% Vacation bonus
  • 5 personal days per year
  • Medical insurance (with full coverage such as wife/husband and soons)
  • Life insurance
  • Dental Insurance (with full coverage such as wife/husband and soons)
  • Discounts with selected Optics
  • Fulltime
Read More
Arrow Right
New

Desktop Support Associate-Helpdesk

The Desktop Support Associate role involves providing L1 support for hardware an...
Location
Location
Mexico , Guadalajara
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Availability to work 45 hours per week
  • Interest in working any shift
  • Advanced English
  • Looking to work in IT Environment
  • 6 months of experience in Customer Service
Job Responsibility
Job Responsibility
  • General L1 support for hardware and MS Office packages
  • Advance technical support for in-house applications and developments
  • Answer technical support calls providing and escalating to other support groups
  • Provide support based on email generated requests or reports
  • Document troubleshooting steps and detailed description of the customer incidents and requests
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures
What we offer
What we offer
  • Competitive salary
  • Grocery Tickets - 12% of base salary
  • 30 days of Christmas bonus
  • 12 days of vacations
  • 50% Vacation bonus
  • Savings Funds
  • 5 personal days per year
  • Medical insurance (You and your family)
  • Life insurance
  • Dental Insurance
  • Fulltime
Read More
Arrow Right
New

Pet-ct Radiographer/technologist

We have an exciting opportunity for a skilled and motivated PET CT Radiographer/...
Location
Location
United Kingdom , Northampton
Salary
Salary:
31500.00 - 41000.00 GBP / Year
alliancemedical.co.uk Logo
Alliance Medical Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • HCPC or equivalent voluntary registration
  • Background in Nuclear Medicine
  • Experience in handling and dispensing radiopharmaceuticals
  • High level of competency in cannulation preferable
  • Patient-focused attitude
  • Flexible, adaptable team player
  • Excellent communication skills, both verbal and written
  • Patient care experience/skills
  • Excellent interpersonal and organisation skills including time management
  • Excellent communication and negotiating skills
Job Responsibility
Job Responsibility
  • Undertake a competency programme in PET-CT to develop knowledge and gain a full understanding of PET-CT
  • IV cannulate patients as part of the role
  • Fulltime
Read More
Arrow Right
New

ISC Specialist II – Small Business Liaison Officer

The Operations Strategic Capabilities Unit plays a fundamental role in enabling ...
Location
Location
United States , Westminster
Salary
Salary:
67406.00 - 114590.00 USD / Year
baesystems.com Logo
Baesystems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree plus 2 or more years related experience
  • Possess a practical knowledge of supply chain management, small business, FAR/DFAR regulations and provides guidance to procurement professionals in support of subcontract actions by referencing the FAR, FAR Supplements, and ISC policies and other procedural requirements
Job Responsibility
Job Responsibility
  • Interpret regulations as they apply to financial processes and other processes, practices and procedures
  • Investigate and resolve compliance problems or complaints received from internal/external customers, government regulatory agencies, etc
  • Implement policies and procedures to ensure that these are in compliance with the appropriate statutes and regulations
  • May audit and evaluate current policies, procedures, and documentation for compliance with government laws and regulations
  • Provide focused support to Integrated Supply Chain (ISC)
  • Perform SBLO duties by conducting outreach, monitoring goals of small business program, creating and maintaining small business subcontracting plans, submitting semi-annual small business reports (ISRs and SSRs) to the Government, participating in and supporting DCMA/SBA audits of small business program, and other activities as required
  • Evaluate RFP requirements for Small Business utilization and participation requirements
  • Review and approve Large Business (LB) supplier subcontracting plans for compliance to regulations
  • monitor and approve LB suppliers' individual subcontracting performance reports to plan
  • Conduct Small Business utilization training sessions for supply chain personnel. Anticipate changes to Small Business regulations and assist with providing guidance to supply chain
What we offer
What we offer
  • health, dental, and vision insurance
  • health savings accounts
  • a 401(k) savings plan
  • disability coverage
  • life and accident insurance
  • employee assistance program
  • legal plan
  • discounts on things like home, auto, and pet insurance
  • paid time off
  • paid holidays
  • Fulltime
Read More
Arrow Right
New

Banquet Manager

Directs and motivates team while personally assisting in providing high quality ...
Location
Location
United States , Pittsburgh
Salary
Salary:
25.77 - 31.25 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years’ experience in the event management, food and beverage, or related professional area
Job Responsibility
Job Responsibility
  • Directs and motivates team while personally assisting in providing high quality service based on requirements and standards
  • Monitors and controls financial and administrative responsibilities including asset protection
  • Provides clear and concise communications to everyone having ownership in the success of the event
  • Identifies training opportunities and plans a strategy to accomplish goals
  • Projects supply needs for the department
  • Applies knowledge of all laws, as they relate to an event
  • Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction
  • Adheres to and reinforces all standards, policies, and procedures
  • Maintains established sanitation levels
  • Manages departmental inventories and maintains equipment
  • Fulltime
Read More
Arrow Right
New

Senior Advisor - Facilities Projects

We are seeking an experienced Senior Advisor - Facility Projects to provide faci...
Location
Location
Australia , Perth
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
February 19, 2026
Flip Icon
Requirements
Requirements
  • Proven background in leading construction projects and facility management
  • Experience managing external consultants and construction workgroups
  • Ability to develop long term accommodation plans
  • Excellent negotiation skills to manage relationships internally and externally
  • Substantial experience in project management and/or facility management
Job Responsibility
Job Responsibility
  • Manage end to end construction and refurbishment projects on time and within budget
  • Develop cost estimates, resource requirements and funding requests for all facility projects
  • Create design briefs, technical specifications and comprehensive tender documentation
  • Consult with internal business units to align facility planning with operational needs
  • Oversee consultants, architects and panel contractors to ensure high quality delivery
  • Provide guidance on accommodation strategies and cost optimisation
  • Ensure all works meet corporate policies and maintain rigorous project documentation
!
Read More
Arrow Right
New

Strategic Purchasing Analyst Principal - Mechanical

The Strategic Purchasing Analyst Principal supports Category Management by provi...
Location
Location
United States , Westminster
Salary
Salary:
101398.00 - 172377.00 USD / Year
baesystems.com Logo
Baesystems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BS/BA plus 6 or more years related experience
  • Previous strategic sourcing and negotiation experience
  • U.S. Citizenship Required
  • Must be willing and eligible for security clearance submission
  • Ability to build effective relationships at all levels of the organization
  • Ability to read and interpret mechanical engineering drawings and specifications
  • Demonstrated ability to influence stakeholders and drive alignment
  • Experience with mechanical engineering, suppliers, or processes
Job Responsibility
Job Responsibility
  • Lead end-to-end competitive sourcing initiatives aligned to approved category strategies
  • Drive cross-functional sourcing decisions by partnering with Engineering, Quality, Program, Legal, and Finance
  • Develop data-driven sourcing and supplier recommendations
  • Lead and support complex commercial negotiations
  • Execute all sourcing activities in full compliance with FAR, DFARS, and company procurement policies
  • Collaborate with Supplier Development, Quality, and Program teams to address supplier performance issues
  • Identify and mitigate supply chain risks
  • Serve as the primary sourcing interface for assigned programs and initiatives
What we offer
What we offer
  • Health, dental, and vision insurance
  • Health savings accounts
  • 401(k) savings plan
  • Disability coverage
  • Life and accident insurance
  • Employee assistance program
  • Legal plan
  • Discounts on home, auto, and pet insurance
  • Paid time off
  • Paid holidays
  • Fulltime
Read More
Arrow Right