Desktop Support Associate-Helpdesk Job at NTT DATA (Guadalajara)

Desktop Support Associate-Helpdesk

The Desktop Support Associate will provide essential technical support for deskt...

Location

Mexico , Guadalajara

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Strong communication skills
Basic understanding of networking
Basic Troubleshooting skills
Basic understanding of the fundamental of network, server, and the desktop administration, installations, upgrades, techniques, tools, and equipment
Applies basic understanding of customer service techniques as required to address problems with PC based tools and products
Ability to physically perform general office requirements
Must be able to perform essential responsibilities with or without reasonable accommodations

Job Responsibility

Diagnoses and troubleshoots Level 1 problems encountered with personal computers hardware, software and peripherals
Answers the helpdesk line and responds to users requests regarding computer systems
Acknowledges receipt of all users request within defined service levels
Initiates service orders (tickets) for all users requests, assisting user as necessary to provide appropriate information
Maintains user information and documentation
Participates in ensuring that customer requests via the ticketing system are managed to closure
Delivers results in support of achieving the organization's Service Level Agreements
Ability to develop business relationships and communicate effectively with the user community

Desktop Support Associate-Helpdesk

The Desktop Support Associate-Helpdesk role at NTT DATA Services involves provid...

Location

Mexico , Guadalajara

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

To live in Mexico and be a Mexican citizen / Have permission to work in MX and have (RFC, NSS, CURP)
Finished high school (a copy of your official certificate of completion will be requested)
Availability to work 45 hours per week
Interest in working on rotational shifts, we are looking for someone with full availability (Morning / Afternoon / Night shifts)
Advanced English (excellent pronunciation and fluency)
Looking to work in IT Environment
6 months of experience in Customer Service and/or Tech Support
Have basic troubleshooting skills

Job Responsibility

General L1 support for hardware and MS Office packages
Advance technical support for in-house applications and developments
Answer technical support calls providing and escalating to other support groups
Provide support based on email generated requests or reports
Document troubleshooting steps and detailed description of the customer incidents and requests
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures

What we offer

Competitive salary
Savings Fund- 13% of base salary (Capped by law)
30 days of Christmas bonus
12 days of vacations
50% Vacation bonus
5 personal days per year
Medical insurance (with full coverage such as wife/husband and soons)
Life insurance
Dental Insurance (with full coverage such as wife/husband and soons)
Discounts with selected Optics

Fulltime

Desktop Support Associate-Helpdesk

The Desktop Support Associate role involves providing Level 1 technical support ...

Location

Mexico , Guadalajara

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Availability to work 45 hours per week
Interest in working on Afternoon/Night shifts
Advanced English
Looking to work in IT Environment
6 months of experience in Customer Service

Job Responsibility

General L1 support for hardware and MS Office packages
Advance technical support for in-house applications and developments
Answer technical support calls providing and escalating to other support groups
Provide support based on email generated requests or reports
Document troubleshooting steps and detailed description of the customer incidents and requests
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures

What we offer

Competitive salary
Grocery Tickets - 12% of base salary
30 days of Christmas bonus
10 days of vacations
50% Vacation bonus
Savings Funds
5 personal days per year
Medical insurance (You and your family)
Life insurance
Dental Insurance

Fulltime

Desktop Support Associate-Helpdesk

The Help Desk Associate role at NTT DATA Services involves providing Level 1 tec...

Location

Mexico , Guadalajara

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Availability to work 45 hours per week
Interest in working on Afternoon/Night shifts
Advanced English
Looking to work in IT Environment
6 months of experience in Customer Service

Job Responsibility

General L1 support for hardware and MS Office packages
Advance technical support for in-house applications and developments
Answer technical support calls providing and escalating to other support groups
Provide support based on email generated requests or reports
Document troubleshooting steps and detailed description of the customer incidents and requests
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures

What we offer

Competitive salary
Grocery Tickets - 12% of base salary
30 days of Christmas bonus
12 days of vacations
50% Vacation bonus
5 personal days per year
Medical insurance (You and your family)
Life insurance
Dental Insurance
Discounts with selected Optics

Fulltime

New

Assistant Store Manager

The Assistant Store Manager will support the Store Manager in areas of sales, cu...

Location

United States , Wethersfield

Salary:

Not provided

O'Reilly Auto Parts

Expiration Date

Until further notice

Requirements

Sales Specialist Training
Assistant Manager Certification
RSS Certification

Job Responsibility

Support the Store Manager in areas of sales, customer service, store appearance and store operations
Manage the store during the Store Manager’s absence and/or when working opposing shifts
Lead the store team members in servicing customers
Lead the store team members in providing excellent customer service to retail and professional customers
Supervise the customer service levels on the retail showroom
Work with the store manager to ensure the retail sales counter is adequately staffed
Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members
Assist in the hiring process
Make sure telephone is answered according to company policy
Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner

What we offer

Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth

Fulltime

New

Rooms Reservation Clerk

Process all reservation requests, changes, and cancellations received by phone, ...

Location

Japan , Tokyo

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
Japanese Speaker
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Job Responsibility

Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Input and access data in reservation system
Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system
Follow proper escalation procedures when addressing guest concerns

Fulltime

New

Deputy Care Home Manager

Moat House Care Home are currently recruiting a Deputy Care Home Manager to join...

Location

United Kingdom , Hinckley

Salary:

53145.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous Deputy Manager or Home Management experience (essential)
NVQ4 in Health & Social Care
Excellent literacy, numeracy and communications skills
Own car required and business miles paid

Job Responsibility

Supervise all care aspects within the home and report to the Home Manager
Provide an excellent service to our residents

What we offer

Bonus Scheme
Excellent rates of pay
Training and career development
5.6 weeks holidays
Free Uniform & DBS provided
Onsite car parking and close to local transport links
Friendly working environment in a purpose-built luxury home
Refer a friend scheme worth £250 (per referral)
Opportunity to take part in exciting trips and activities with our residents
Bespoke Benefits package: personalised offers and discounts at 1000’s of big-name brands

Fulltime

New

Senior Investment Operations Analyst

Senior Investment Operations Analyst – Investment Management. This position is r...

Location

United States , Boston

Salary:

35.00 - 45.00 USD / Hour

Daley and Associates

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting, Finance, or Economics required
3 – 5 years of experience in financial services is required
Experience in accounting, custody operations, and/or reconciliations
Strong Excel skills
Basic understanding of accounting for derivatives, synthetic exposures, fixed income, and equities
Strong communication skills and exceptional attention to detail
Demonstrated customer service mindset and investigative problem-solving ability
Comfortable working with global teams in a collaborative, results-driven environment

Job Responsibility

Partner with internal teams to investigate and resolve open reconciliation breaks
Identify recurring break patterns and recommend process or control improvements
Utilize bank portals to research position, cash, and market value discrepancies
Maintain clear documentation and a proper audit trail for outstanding items
Analyze bank data to enhance reconciliation quality and efficiency
Develop and implement feedback frameworks with banking partners

Fulltime

Desktop Support Associate-Helpdesk

NTT DATA

Location:
Mexico , Guadalajara

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 16, 2026

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Job Description:

Job Responsibility:

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Job Posted:February 16, 2026

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