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Orbis Consultants Logo Orbis Consultants · IT - Administration

Desktop Support Analyst

Singapore, Singapore · Job Posted December 11, 2025
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Job Description

Desktop Support Analyst – Singapore. Opportunity to break into financial services, no previous sector experience required! We’re looking for a Desktop Support Analyst to join a dynamic IT & Infrastructure team, supporting business-critical operations in Singapore and beyond. In this role, you’ll be the first point of contact for technology needs, directly supporting traders and teams who rely on cutting-edge systems to stay ahead. This is a fantastic opportunity to join a high-performing, collaborative environment where no two days are the same. You’ll be working at the forefront of technology in global trading, directly impacting business productivity and success.

Job Responsibility

  • Provide hands-on and remote desktop, telecoms, and application support to end users
  • Troubleshoot hardware, software, and networking issues in high-pressure environments
  • Manage onboarding/offboarding processes, user accounts, and lifecycle management of IT assets
  • Maintain and support A/V systems, trading applications, and critical business platforms
  • Log and manage incidents, escalating where required, and proactively reduce recurring issues
  • Support global colleagues, including traders globally

Requirements

  • Proven experience supporting Microsoft domain, server stack, Office 365, and Active Directory
  • Solid troubleshooting experience across hardware, software, networking, and mobile devices
  • Familiarity with ticketing systems and service-level driven environments
  • Ability to prioritise under pressure and deliver rapid, effective support

Nice to have

Bonus: knowledge of Azure AD, AWS, scripting (PowerShell/VBA), or trading concepts

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