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Desktop Support Analyst – Singapore. Opportunity to break into financial services, no previous sector experience required! We’re looking for a Desktop Support Analyst to join a dynamic IT & Infrastructure team, supporting business-critical operations in Singapore and beyond. In this role, you’ll be the first point of contact for technology needs, directly supporting traders and teams who rely on cutting-edge systems to stay ahead. This is a fantastic opportunity to join a high-performing, collaborative environment where no two days are the same. You’ll be working at the forefront of technology in global trading, directly impacting business productivity and success.
Job Responsibility:
Provide hands-on and remote desktop, telecoms, and application support to end users
Troubleshoot hardware, software, and networking issues in high-pressure environments
Manage onboarding/offboarding processes, user accounts, and lifecycle management of IT assets
Maintain and support A/V systems, trading applications, and critical business platforms
Log and manage incidents, escalating where required, and proactively reduce recurring issues
Support global colleagues, including traders globally
Requirements:
Proven experience supporting Microsoft domain, server stack, Office 365, and Active Directory
Solid troubleshooting experience across hardware, software, networking, and mobile devices
Familiarity with ticketing systems and service-level driven environments
Ability to prioritise under pressure and deliver rapid, effective support
Nice to have:
Bonus: knowledge of Azure AD, AWS, scripting (PowerShell/VBA), or trading concepts
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