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Desktop Support Analyst

United States, Woodland Hills · Job Posted February 20, 2026
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Job Description

We have a new opportunity for a Desktop Support Analyst within Robert Half’s Full-Time Engagement Professionals Division.

Requirements

  • 3–5+ years of experience in Desktop Support (Level 2 preferred)
  • 2+ years working with Active Directory / Azure AD / Entra
  • Strong troubleshooting skills with MS Office (Excel, Outlook, Word)
  • Proficiency in Windows and macOS environments (primarily Windows)
  • General networking knowledge
  • Experience with Intune
  • Experience troubleshooting audio issues, Teams calls, etc.
  • Printer and print server troubleshooting
  • Experience using a ticketing system, creating documentation, and writing service notes
  • Highly motivated, eager to learn, and adaptable
  • Strong verbal and written communication skills
  • Able to work both independently and collaboratively

Nice to have

  • SQL SMS and JAMF are pluses
  • Familiarity with Adobe Suite is helpful
  • MSP experience or supporting a publicly traded company is a plus

What we offer

Medical, Dental, Vision, 401(k) plan, Choice Time Off (CTO), Short/Long Term Disability, Life Insurance, ADD Insurance, Health Savings Accounts (HSAs), Flexible Spending Accounts (FSAs), Tuition reimbursement, Employee Assistance Program (EAP), Commuter Benefits, Discount mall, Pet and Legal insurance, and identity theft protection, and paid every hour that you work

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