Desktop Support Analyst, Robert Half

Desktop Support Analyst

Robert Half

Location:
United States, New York

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a skilled Desktop Support Analyst to join our team in New York, NY. In this role, you will be responsible for providing technical assistance to ensure smooth operations across various desktop systems and devices. This is a long-term contract position offering an excellent opportunity to contribute to a dynamic environment and enhance your technical expertise.

Job Responsibility:

Provide comprehensive technical support for desktop hardware, software, and peripherals
Manage desktop imaging processes to prepare devices for deployment
Support and troubleshoot audio-visual equipment to facilitate presentations and meetings
Configure and maintain Apple iOS devices
Resolve issues related to Microsoft Windows 10 systems
Administer Active Directory to manage user accounts and permissions
Collaborate with team members to identify and implement improvements in desktop support processes
Respond promptly to user inquiries and technical issues
Maintain accurate documentation of support activities and technical procedures
Stay updated on emerging technologies and best practices

Requirements:

Minimum of 2 years of experience in desktop support or a related technical role
Proficiency in managing desktop hardware and imaging processes
Hands-on experience with audio-visual equipment and troubleshooting
Familiarity with Apple iOS devices, including configuration and maintenance
Strong knowledge of Microsoft Windows 10 operating systems
Experience with Active Directory administration
Excellent problem-solving skills and ability to work under pressure
Strong communication skills to interact effectively with users and team members

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:
September 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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