Desktop Support Analyst, Robert Half

Robert Half

Location:
United States, West Sacramento

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are in search of a Desktop Support Analyst to join our team, based in West Sacramento, California. In this role, you will provide technical assistance to a diverse group of users, addressing both hardware and software issues on Windows and Mac devices. You will also be responsible for managing Active Directory tasks and ensuring seamless operation in a Google Suite environment.

Job Responsibility:

Manage and resolve technical issues related to Windows and Mac devices
Implement effective troubleshooting methods for hardware and software problems
Oversee Active Directory accounts, ensuring correct permissions are in place
Provide comprehensive support for Google Suite applications and their integration
Maintain constant communication with both end users and technical teams
Ensure user connectivity is maintained for maximum productivity

Requirements:

Proficiency in Active Directory, with the ability to manage and maintain user accounts and permissions
Familiarity with Apple devices, including troubleshooting, setup, and configuration
Experience using Google Suite, including managing user accounts and solving common issues
Basic troubleshooting skills, with the ability to diagnose and resolve technical issues promptly
Knowledge of hardware troubleshooting, capable of identifying and fixing common hardware problems

What we offer:

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
March 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Desktop Support Analyst