Desktop Support Analyst, Robert Half

Robert Half

Location:
United States, Chattanooga

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Chattanooga, Tennessee. This role involves providing hands-on technical assistance and troubleshooting for desktop systems, ensuring smooth operations in a fast-paced environment.

Job Responsibility:

Monitor daily IT operations and respond promptly to alerts and issues
Create and manage support tickets, coordinating with external vendors or teams as necessary for resolution
Diagnose and repair desktop hardware and perform basic network troubleshooting as guided by the IT team
Collaborate with the Manhattan IT team to escalate and resolve complex technical problems
Deliver onsite support and solutions for end-users within a dynamic production environment
Maintain and support Windows-based systems, ensuring operational efficiency
Conduct system imaging and configuration to meet organizational standards
Provide timely updates to stakeholders regarding issue resolution and system performance

Requirements:

Proficiency in managing and troubleshooting PC desktop workstations
Experience with Active Directory for user and system management
Strong knowledge of desktop hardware and related components
Expertise in Windows 10 installation, configuration, and support
Familiarity with desktop imaging processes and tools
Ability to work effectively in a fast-paced and production-oriented environment
Excellent problem-solving skills and a proactive approach to IT support
Strong communication skills to collaborate across teams and with end-users

What we offer:

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan
Free online training

Additional Information:

Job Posted:
October 31, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Desktop Support Analyst