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Desktop Support Analyst

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Forsyth

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

If you're looking for work as a Desktop Support Analyst, and have the ability to communicate complex technical information to non-technical users in an understandable and concise format, you may be a good fit for the job opening at Robert Half. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you.

Job Responsibility:

  • Offer computer desktop support in accordance with established policies and procedures
  • Curate records of daily data communication transactions, issues and remedial actions taken or installation activities
  • Rectify computer problems, and suggest appropriate action/solutions
  • Meet regularly and effectively with ticket submitters
  • Organize hardware repairs with the appropriate vendors
  • Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals
  • Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

Requirements:

  • 2+ Years in a Windows Environment
  • Command of Basic Network troubleshooting
  • Experience supporting and administering Office 365
  • Active Directory experience
  • Strong Hardware and software troubleshooting skills
  • Detailed oriented for note taking within ticketing system
  • Able to work with minimal supervision
  • Associates/Bachelors Degree or Industry Certifications
What we offer:
  • medical insurance
  • vision insurance
  • dental insurance
  • life insurance
  • disability insurance
  • 401(k) plan
  • free online training
  • access to top jobs

Additional Information:

Job Posted:
May 13, 2026

Work Type:
On-site work
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