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Desktop Support Analyst

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, Tempe

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for a skilled Desktop Support Analyst to join our team in Tempe, Arizona. In this long-term contract role, you will provide technical expertise and solutions to ensure seamless operations across desktop environments. The ideal candidate will bring a proactive approach to troubleshooting and system support within a fast-paced, enterprise setting.

Job Responsibility:

  • Provide hands-on support for Microsoft Windows operating systems, including configuration, maintenance, and troubleshooting
  • Manage and maintain Active Directory and Group Policy settings to ensure secure and efficient system operations
  • Deliver technical assistance for Office 365 applications, including Microsoft Exchange and Outlook
  • Diagnose and resolve hardware and software issues for desktops and workstations
  • Collaborate with stakeholders and peers to communicate technical concepts effectively to non-technical audiences
  • Implement change management and process improvement initiatives to enhance system functionality and efficiency
  • Deploy and image desktop hardware, ensuring smooth integration with enterprise systems
  • Prioritize and address multiple tasks simultaneously in a dynamic work environment
  • Develop and apply analytical and organizational skills to streamline IT operations
  • Maintain relationships with key stakeholders to support long-term IT objectives

Requirements:

  • Extensive knowledge of Microsoft Windows OS and enterprise network configurations
  • Proficiency in Active Directory management and Group Policy implementation
  • Strong experience with desktop imaging and hardware support
  • Familiarity with Office 365 applications, including Microsoft Exchange and Outlook
  • Ability to effectively communicate technical concepts to non-technical audiences
  • Proven ability to manage multiple priorities in a fast-paced environment
  • Knowledge of change management and process improvement principles is preferred
  • Strong analytical and organizational skills to optimize IT processes
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
August 05, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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