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Desktop Support Analyst

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Robert Half

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Location:
United States , Greenville

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Greenville, South Carolina within the financial services industry. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering a strong support experience across the business. The ideal candidate will combine practical troubleshooting ability with solid knowledge of Windows environments, hardware support, and user account administration.

Job Responsibility:

  • Deliver day-to-day support for desktop and workstation issues, ensuring users receive timely and effective technical assistance
  • Diagnose and resolve problems involving Windows 10 systems, peripheral devices, and standard desktop applications
  • Set up, configure, and maintain desktop hardware, including computers, monitors, docking stations, and related equipment
  • Perform desktop imaging and device provisioning to prepare systems for new hires, replacements, and refresh activities
  • Manage user access and account-related tasks within Active Directory, including routine updates and troubleshooting
  • Track incidents and service requests, document resolutions, and escalate more complex technical issues when needed
  • Support workstation deployments, equipment replacements, and other desktop lifecycle activities across the environment

Requirements:

  • Experience providing technical support for PC desktops and workstation environments
  • Working knowledge of Active Directory for user account administration and access support
  • Hands-on ability to troubleshoot and repair desktop hardware issues
  • Proficiency supporting Microsoft Windows 10 in a business setting
  • Experience with desktop imaging, device setup, and system configuration
  • Strong problem-solving skills with the ability to prioritize multiple support requests
  • Clear communication skills and a customer-focused approach to end-user support
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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