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We are currently seeking a Desktop Services Technician / Customer Support to join our team in Englewood, Colorado (US-CO), United States (US). CommonSpirit Health Engagement Job Description – IT End User Services Technician (FSO Level)
Job Responsibility:
Imaging desktop and laptop PC workstations
Packing and Shipping desktop and laptop PC workstations to remote new users
Assist remote new users with initial login access to new devices
Interact with the customers in a courteous and professional manner
Ensure new devices are accurately logged and tracked in the asset management system
Requirements:
1-3 years of Windows PC technical experience
1-3 years of solid customer service communications
High School diploma required
Nice to have:
Knowledge of Google Suite & Microsoft Office tools are a plus
Associate degree or technical institute degree/certificate preferred