Desktop / Security Technician Job at Software Resources (Orlando, FL)

Desktop IT Support Technician

A confidential defense organization is seeking an experienced Desktop Support Te...

Location

United States , Phoenix

Salary:

85000.00 - 120000.00 USD / Year

Revel Staffing

Expiration Date

Until further notice

Requirements

High school diploma required
IT degree preferred
1–3 years of technical support or IT helpdesk experience
Active Security Clearance OR VantageClear Credential (required)
Strong proficiency with Windows 10/11, macOS, Microsoft Office 365, OneDrive, and common IT hardware
Excellent communication, customer service, and problem-solving skills
Ability to work independently in an onsite corporate environment

Job Responsibility

Provide on-site technical support for hardware, software, and network-related issues
Troubleshoot desktops, laptops, Windows/macOS, printers, mobile devices, and peripherals
Install, configure, image, and deploy hardware and software
Assist users with application, operating system, and connectivity issues
Respond promptly to incidents and service requests via phone, email, or in-person
Document all work, solutions, and updates in the ticketing system
Collaborate with IT teams for escalations and project-based work
Maintain accurate inventory of IT assets and ensure compliance with security protocols
Provide user training and guidance on IT policies and best practices

Fulltime

Desktop Support Technician

Provides Tier 2 desktop support (telephone, deskside, remote) to users in HW, op...

Location

United States , Rockville

Salary:

Not provided

AAC

Expiration Date

Until further notice

Requirements

Requires a high school diploma/GED and 3+ years of Desktop Support experience
Must have experience imaging new systems, system deployment and refresh, and Tier 2 support of standard office computing equipment (PC’s, laptops, tablets, printers), PC operating systems, (Windows 10/11, MacOS), Microsoft Office Suite, O365, Teams, Active Directory, standard business software applications, smart phones, and other standard end user managed tools and peripherals
Must have demonstrated experience supporting a Windows 10/11 environment
ITSM ticketing system experience required
Demonstrated ability to communicate orally and in writing
Must have a positive and patient customer service attitude
Must be able to work independently and within a team
Must be able to attain agency suitability clearance prior to start date

Job Responsibility

Provides Tier 2 desktop support (telephone, deskside, remote) to users in HW, operating systems (Windows and MacOS), email, standard end user applications, printers, smart phones/mobile devices, and other standard end user managed tools, HW, and peripherals
Provisions and de-provisions equipment and accounts in support of end user on- and off-boarding
Supports system refresh, images new computers using a standard-image, and securely wipes hard drives upon deprovisioning
Documents, tracks, resolves, and reports on incidents and requests using ServiceNow
Escalates incidents to the appropriate team when the incident cannot be resolved by Tier 2

Fulltime

Desktop Support Technician

Intratek Computer, Inc. seeks an IT Desktop Support Technician for Onsite suppor...

Location

United States , Charlotte

Salary:

Not provided

Intratek Computer, Inc.

Expiration Date

Until further notice

Requirements

High School Diploma, A+ Certification and or MCP certification or better is preferred
Must be able to work equally well in a team environment as well as individually
Maintain excellent communication with the Service Desk Manager on all tasks and projects
Above average organizational skills, excellent written and oral communication skills, and demonstrated problem solving ability
Must have reliable transportation
Pass government-level background check
Ability to lift 50 pounds of equipment
1-2 years of experience working with organizing objects, domains administration, users, groups, computers in Active Directory (AD)
3-5 years of Component level diagnostic techniques such as A+ standards, bread-boarding (electronics method), process of elimination, media diagnostics, Power on Self-Test (POST), Basic Input Output System Codes (beep codes, lights, fans, noises), System board examination, Blue Screen of Death (BOSD) stop code research and resolution, MS-DOS Commands (DIR, SCANDISK, etc…)
2-3 years of end-user level network troubleshooting, network card inspection (lights), MS-DOS Commands (IPCONFIG, TRACEROUTE, PING, etc…), patching, cable toning, loop back testing, TCP/IP (IP addressing, Gateway, DNS, IPV4/6), Wireless Configuration (Security, SSID, Broadcast Channels, Bridging, Network Adapter Configuration in Windows

Job Responsibility

Provides Level II IT support services in relationship to ongoing support and projects that are handled by the client’s Technology Service Desk
Projects include PC (Technology) Refresh, Computer Imaging/Reimaging, Hardware Rollouts, Hardware Migrations, Hardware Upgrades, User/Department (Workstation) Relocations, etc.
Work under the direction of the on-site Service Desk Manager and/or Sr. Service Desk Technician
Must also have the ability to multi-task efficiently in a fast paced and changing environment

What we offer

Medical benefits
Paid vacation
Paid holidays

Desktop IT Support Technician

A confidential organization is seeking an experienced Desktop Support Technician...

Location

United States , San Francisco

Salary:

85000.00 - 120000.00 USD / Year

Revel Staffing

Expiration Date

Until further notice

Requirements

High school diploma required
IT degree preferred
1–3 years of technical support or IT helpdesk experience
Active Security Clearance OR VantageClear Credential (required)
Strong proficiency with Windows 10/11, macOS, Microsoft Office 365, OneDrive, and common IT hardware
Excellent communication, customer service, and problem-solving skills
Ability to work independently in an onsite corporate environment

Job Responsibility

Provide on-site technical support for hardware, software, and network-related issues
Troubleshoot desktops, laptops, Windows/macOS, printers, mobile devices, and peripherals
Install, configure, image, and deploy hardware and software
Assist users with application, operating system, and connectivity issues
Respond promptly to incidents and service requests via phone, email, or in-person
Document all work, solutions, and updates in the ticketing system
Collaborate with IT teams for escalations and project-based work
Maintain accurate inventory of IT assets and ensure compliance with security protocols
Provide user training and guidance on IT policies and best practices

Fulltime

Senior IT Desktop Support Technician

We are seeking a Senior IT Desktop Support Technician with strong experience sup...

Location

United States , Menlo Park

Salary:

82824.00 - 103530.00 USD / Year

BillionToOne

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field
5+ years of experience in IT desktop support or a similar technical role
Proven expertise in macOS and Google Workspace support within a professional environment
Strong proficiency with Kandji, Microsoft Intune, and Jira Service Management (JSM) — including request queues, automation rules, SLAs, and dashboards
Solid understanding of biotech lab IT environments and associated systems
Deep knowledge of HIPAA compliance and how to implement security best practices in IT operations
Demonstrated ability to create and maintain clear, high-quality documentation
Experience leading IT operations or support initiatives in a high-growth organization
Strong problem-solving skills and a focus on designing exceptional end-user experiences
Excellent communication and interpersonal skills, with the ability to collaborate across technical and non-technical teams

Job Responsibility

Provide advanced desktop support for a diverse end-user environment, primarily focused on macOS and Google Workspace
Manage and administer device management platforms such as VDIs, Kandji, and Microsoft Intune to maintain system security and compliance
Leverage Jira Service Management (JSM) to manage IT support workflows, automate ticket handling, and track performance metrics
Support biotech lab environments, ensuring uptime and reliability of IT systems that enable scientific operations
Implement and monitor HIPAA compliance initiatives across IT systems, safeguarding sensitive data and patient information
Design, document, and continuously optimize IT support processes to enhance service efficiency and customer satisfaction
Create and maintain comprehensive IT documentation, including system configurations, troubleshooting guides, and operational procedures
Manage the full lifecycle of IT assets and inventory, including procurement, tracking, and auditing
Collaborate cross-functionally to support new technology rollouts, system upgrades, and process improvements

What we offer

Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
Open, transparent culture that includes weekly Town Hall meetings
The ability to indirectly or directly change the lives of hundreds of thousands patients
Multiple medical benefit options
employee premiums paid 100% of select plans, dependents covered up to 80%
Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
Supplemental fertility benefits coverage
Retirement savings program including a 4% Company match
Increase paid time off with increased tenure
Latest and greatest hardware (laptop, lab equipment, facilities)

Fulltime

IT End User Services Technician

Members of the End User Services (EUS) Technical Support team are responsible fo...

Location

United States , Lufkin

Salary:

24.27 - 36.10 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Associates degree or technical institute degree/certificate preferred
2-4 years of experience in the service industry required
Solid customer service skills required
Strong knowledge of Windows operating system environment, network printing systems and Microsoft Office modules
Healthcare experience preferred
Google Suite experience preferred

Job Responsibility

On-site and/or remote installation, maintenance, troubleshooting and/or repair of desktop, notebook and mobile PC workstations, printers, and associated peripherals
Responding to incidents and problems, and fulfilling requests
Troubleshoots a wide variety of technical problems
Monitors the performance of desktop hardware and maintains a secure environment
Provides desktop hardware support for the user community
Performs troubleshooting for moderate to high complex hardware, software and system problems
May be assigned to one or more projects as a project team member
Responds to incidents, performs diagnosis, executes incident resolution for those requiring medium to high complexity
Responds to customer requests received via the Service Management application
Assists in the maintenance of and enters appropriate data into the device asset management system and the knowledge management systems

What we offer

Medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

Personnel Computer Support Technician

The Personnel Computer Support Technician conducts computer systems hardware and...

Location

United States , Charleston

Salary:

Not provided

Chickasaw Nation Industries, Inc (CNI)

Expiration Date

Until further notice

Requirements

Must be able to obtain a customer clearance for access to facilities, equipment and property
CompTIA Security+
Must be able to perform job duties in extreme, cold, dark, work environments
Required to Physically Qualify (PQ) in accordance with the USAP requirements for deployment to Antarctica
Must pass medical and dental examination prior to deployment
Broad knowledge of data sources, data flow, systems interactions, advanced computer equipment and software applications, and advanced systems design techniques
Proficient knowledge and understanding of a variety of concepts, practices and procedures related to computer systems and applications
Ability to analyze and develop complex design objectives
Proven ability to perform in an advisory capacity and to make recommendations for resolving issues
Excellent computer skills with demonstrated proficiency in Microsoft Windows/Office

Job Responsibility

Required travel to Antarctica six (6) months a year or on a rotational basis with IT team
Performs the necessary IT services in support of the USAP to include. Information Systems/Information Assurance (IS/IA) configuration requirements and policy prepared by the NSF, NIWC Atlantic or higher-level authority shall be maintained
Performs IT installation, maintenance and life-cycle support of program and project unique equipment, computer applications and associated computer hardware, software, and peripheral equipment
Performs infrastructure and desktop updates for NPP and USAP Systems as required
Performs technical support in the installation of program/project unique IT systems/equipment hardware, software, sensors, and associated peripherals
Provides technical assistance in preparation of IT project installation technical documentation, conducting pre and post installation operational tests
Performs computer hardware and software installation and operational verification testing
modifies and/or updates special purpose computer programs
and performs system/equipment operational testing
Provides maintenance support for IT systems located at Charleston, South Carolina, Christchurch, New Zealand, McMurdo Station, Antarctica and other locations as required

What we offer

Medical
Dental
Vision
Company Life Insurance
Short-Term and Long-Term Disability Insurance
401(K) Immediate Vesting
Professional Development Assistance
Legal Aid Assistance Program
Family Planning / Fertility Assistance
Personal Time Off

Fulltime

Contract PC Technician

Robert Half is currently seeking a Contract PC Technician to join our client's I...

Location

United States , Nashville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience as a PC Technician or in a similar technical support role is beneficial but not mandatory
Strong knowledge of desktop hardware, software, and operating systems (e.g., Windows, macOS)
Proficiency in troubleshooting hardware and software issues
Excellent communication and interpersonal skills
IT-related certifications (e.g., CompTIA A+) are a plus
Ability to work independently and as part of a team
Strong problem-solving skills and attention to detail

Job Responsibility

Hardware Support: Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly
Software Installation: Install, update, and maintain software applications, operating systems, and security patches on desktop systems
Technical Support: Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner
Hardware Maintenance: Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability
Inventory Management: Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed
User Training: Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage
Documentation: Maintain detailed records of support requests, resolutions, and common issues for future reference
Security Compliance: Ensure that PCs are in compliance with security policies, including antivirus and system security updates

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Desktop / Security Technician

Software Resources

Location:
United States , Orlando, FL

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 13, 2026

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Desktop / Security Technician

Software Resources

Location:United States , Orlando, FL

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 13, 2026

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Job Posted:
January 13, 2026