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Robert Half is partnering with a client to find a hands‑on Desktop / Network Support Technician to support day‑to‑day IT operations. This is a boots‑on‑the‑ground role ideal for someone who enjoys working directly with hardware, networking equipment, and end users in a fast‑paced environment. This role supports a Cisco‑based network environment and works closely with the Network Administrator on infrastructure and endpoint support.
Job Responsibility:
Provide hands‑on, on‑site IT support across desktop and network environments
Assist the Network Administrator with daily network operations and projects
Build, configure, and deploy PCs and desktops
Replace and refresh wireless access points (no cabling required)
Support Cisco switches and Palo Alto firewalls in a Cisco network environment
Perform wireless refreshes and access point replacements
Provide Tier II hardware break‑fix support for PCs, laptops, printers, servers, switches, UPS equipment, and related devices
Support end users as needed
role requires regular interaction with non‑technical staff
Perform hardware, software, and network troubleshooting
Assist with backups, patch installs, incident resolution, and account maintenance
Perform preventive maintenance activities across IT systems
Requirements:
Hands‑on PC / desktop management experience
Experience building PCs and supporting endpoint hardware
Experience performing wireless refreshes and replacing access points