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Desktop Liability Claims Technical & Audit Manager

https://www.lawesrecruitment.co.uk Logo

Lawes Consulting Group

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Location:
United Kingdom , Leeds/Glasgow

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Lawes has partnered with a leading risk and claims administration organisation who is looking for a dedicated and motivated professional to join their technical liability claims and audit team. The ideal candidate will demonstrate a strong work ethic, a commitment to excellence and a passion for delivering exceptional results, with experience and knowledge of technical liability claims.

Job Responsibility:

  • Managing technical requirements for quality reviews and preparing cases for internal assessment
  • Delivering detailed information to both internal stakeholders and external clients
  • Overseeing internal audits, including telephony and file reviews
  • Identifying emerging trends
  • Providing training and technical referrals to the wider team
  • Playing a key role in quality management, reporting, and oversight of disputed proceedings and litigation
  • Advising on complex loss claims
  • Managing a reduced caseload of desktop claims for a high-profile client

Requirements:

  • Thorough knowledge of current case law, common law/statutes, and regulations
  • Insurance qualifications desirable, though relevant experience is equally valued
  • Strong understanding of insurance law and policy wording interpretation
  • Knowledge of contract, statute, and civil liability
  • Excellent investigation skills with meticulous attention to detail
  • Ability to collaborate effectively with corporate clients, SMEs, insurers, and brokers
  • Strong influencing and communication skills with a proactive, team-focused approach
What we offer:
  • Self-Invested Personal Pension Scheme (SIPP)
  • 25 days holiday plus bank holidays
  • Flexible working options (office or home)
  • Private healthcare plan (including pre-existing conditions)
  • Life assurance
  • Employee assistance programme
  • Group Income Protection
  • Voluntary benefits including dental cover, cycle-to-work scheme, and season ticket loan
  • Access to wellbeing and digital GP applications
  • Discounts on a wide range of products and services

Additional Information:

Job Posted:
December 28, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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