Desktop Liability Claims Technical & Audit Manager Job at Lawes Consulting Group (Leeds/Glasgow)

New

Customer Success Executive

We are seeking a Customer Success Executive who is passionate about delighting c...

Location

India , Pune

Salary:

Not provided

Randstad

Expiration Date

February 21, 2026

Requirements

2–4 years of experience in Customer Success / Relationship Management (preferably in D2C, FMCG, or e-commerce)
Strong communication skills in English, Hindi, and/or Marathi
Empathy-driven mindset with genuine care for customer well-being
Experience in customer-centric platforms like Amazon, Myntra, Flipkart, BigBasket, or similar will be highly valued
Comfort with Zoho One tools (CRM, Desk, Projects, etc.) is highly preferred
Ability to multitask, remain calm under pressure, and resolve problems with patience
Candidates residing in or near Viman Nagar, Pune preferred for better coordination

Job Responsibility

Manage customer queries and support requests through multiple channels (calls, WhatsApp, email, chat)
Onboard new customers with a warm, personalized experience, ensuring they feel confident in their choice
Monitor customer satisfaction and proactively address issues to avoid churn
Build long-term customer relationships by listening, understanding, and guiding them
Collaborate with marketing to create engaging communication that educates rather than sells
Track key customer success metrics (satisfaction score, repeat orders, referrals, churn rate)
Identify upsell opportunities organically, only when they genuinely add value for the customer

What we offer

A chance to be part of a purpose-driven brand making a real impact
ESOPs for deserving candidates, offering long-term wealth creation along with competitive salary
Growth-oriented culture where ownership and ideas are valued
Regular training and exposure to customer success best practices from leading D2C brands
Salary + performance-linked incentives (linked to customer satisfaction, not sales pressure)
The joy and fulfillment of being part of a mission that truly matters, healthier lives, empowered farmers, and a greener planet

Fulltime

New

Machine Operator Manufacturing Precision Components

Join our production team as a Machine Operator, where your technical accuracy an...

Location

Canada , Mississauga

Salary:

19.00 - 23.00 CAD / Hour

Randstad

Expiration Date

February 21, 2026

Requirements

Experience with Davenport and Wickman machinery (preferred)
Competency in changing gears, CAMs, and tooling
Ability to interpret tool layout sheets and engineering drawings
Skilled in using calipers, height gauges, thread ring/plug gauges, and various micrometers (depth, blade)
Knowledge of drills, form tools, reamers, and thread mills
Technical expertise in machining processes, including operation, setup, and maintenance
Proficiency in inspecting and testing components against technical specifications
Ability to troubleshoot machinery issues rapidly to minimize production downtime
Adaptable multitasker capable of thriving in a fast-paced production environment
Strong communication skills for effective collaboration with diverse teams

Job Responsibility

Operate and troubleshoot precision machinery to manufacture high-quality components
Perform routine maintenance and adjust machine settings for peak functionality
Inspect and test components to ensure precision and quality standards
Verify that all parts adhere to technical specifications and quality assurance
Comply strictly with all corporate health and safety protocols
Work with the Machinist team to achieve production targets and goals
Monitor machining processes to ensure workflow efficiency and productivity
Resolve machining problems through technical adjustments
Report unresolved equipment or production issues to supervisors
Model company values of integrity, teamwork, and service excellence

What we offer

Full-time, permanent position
Afternoon shift pay premium
Career advancement and development opportunities
Supportive, collaborative team
Reputable organizational culture
Available overtime hours

Fulltime

New

Marketing Business Partner

As Business Partner Marketing, you are a senior strategic advisor who understand...

Location

Belgium , Machelen

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Senior marketing/business partnering professional with 8+ years of experience, ideally in B2B or professional services
Holds a Bachelor’s or Master’s degree in Marketing, Business, Economics, or related field
Fluent in English and Dutch
French is a plus
Strong track record in campaign and project management, with excellent cross-functional stakeholder collaboration
Skilled in stakeholder management, influencing at all organizational levels
Able to translate data and insights into clear, actionable strategies
Strong analytical, conceptual thinking, and storytelling/communication abilities
Proficient in CRM, marketing automation, and digital marketing tools
Proactive, improvement-driven, and focused on measurable impact

Job Responsibility

Act as a strategic marketing advisor to business leaders, shaping commercial and strategic decisions with data-driven insight
Translate business priorities into targeted marketing plans aligned with global strategy and brand direction
Gather and analyse market intelligence to identify customer needs, competitor activity, trends, risks and growth opportunities
Design, execute and optimise end-to-end marketing campaigns that support commercial goals and deliver measurable impact
Coordinate and influence cross-functional stakeholders to ensure alignment, high-quality execution and adoption of insight-led marketing
Provide clear reporting and performance evaluation of campaigns, KPIs, risks, opportunities and business impact
Strengthen collaboration and communication between sales, business units, group marketing and external partners

What we offer

Company car or mobility budget
insurance coverage
meal vouchers
eco vouchers
12 additional holidays due to 40h work week
Continuous learning opportunities through the Sopra Steria Academy

New

Service Delivery Manager

The Service Delivery Manager is a business relationship manager. You would be re...

Location

Belgium , Machelen

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Master’s degree in a relevant field (e.g., commercial/civil engineering, computer science) or equivalent professional experience
Strong pre-sales and commercial skills, including consultative selling and proposal writing
Excellent written and verbal communication and presentation skills
Language proficiency: Fluent in French, English and Dutch fluency required
Customer-oriented mindset with a strong sense of commitment
Ability to think conceptually while maintaining a pragmatic approach
ITIL v4 certification or equivalent
Knowledge of Agile or other project management methodologies
Assertive communication style and adaptability to different audiences
Strong organizational and problem-solving skills

Job Responsibility

Acting as the primary liaison between customers and operational teams, representing customer interests internally while safeguarding company priorities
Managing operational accounts, reviewing tickets and requests, and ensuring alignment with customer expectations
Preparing and validating monthly Service Level Reports and presenting them during steering committee meetings
Reporting risks, issues, and business opportunities to internal stakeholders
Overseeing invoicing processes, ensuring accuracy and timely payment follow-up
Ensuring service delivery in compliance with contractual agreements and ITIL processes
Driving Continuous Service Improvement (CSI) initiatives to enhance efficiency and quality
Managing risks—operational, financial, and project-related
Handling critical incidents (including outside business hours) and coordinating resolution efforts
Managing change requests and small to medium-sized projects (up to approximately 100 days), including planning, cost estimation, and P&L accountability

What we offer

Access to our Sopra Steria training and personal development academy
A company car lease or mobility budget
A company laptop and phone
Private health insurance coverage
Meal vouchers
Social security and pension plan
A competitive salary
26 holiday days

New

Account Manager Financial Services

We are looking for an experienced Account Manager to manage one of Sopra Steria’...

Location

Belgium , Machelen

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Good knowledge and experience within the Financial Services sector
Cross-selling experience within different IT large projects (ex: Software implementation, AI solutions, migration to cloud, Data migration, etc.)
Problem-Solving Skills: Innovative and strategic thinker
Experienced in managing relationships within complex, large-scale client organisations
Relationship Building: Strong networking skills and an existing network
Education: Bachelor’s or master’s degree
Experience: 5–10 years of experience in account management, sales, or client-facing roles with IT Services, ideally within a large multinational organisation
Languages: English + excellent knowledge in Dutch or French

Job Responsibility

Manage one of Sopra Steria’s most important P1 strategic clients in the Financial Services sector
Work closely with the Global Account Manager (GAM), the Global Delivery Manager (GDM), and the rest of the account team to drive growth, ensure excellence in service delivery, and deepen this long-standing partnership
Act as a trusted advisor, understanding the client’s business challenges, anticipating their needs, and aligning Sopra Steria’s capabilities to support their strategic roadmap
Strengthen Sopra Steria’s positioning and contribute to expanding our footprint across the client’s ecosystem

What we offer

Mobility options (including a company car)
Insurance coverage
Meal vouchers
Eco-cheques
Continuous learning opportunities through the Sopra Steria Academy
The opportunity to connect with fellow Sopra Steria colleagues at various team events

New

SEND Support Officer

Learning Curve Group are a national training and education specialist we work wi...

Location

United Kingdom , Remote

Salary:

28000.00 - 32000.00 GBP / Year

Learning Curve Group

Expiration Date

January 04, 2026

Requirements

Fully qualified in SEND Level 5 Diploma in SEND, or equivalent
Strong knowledge of SEND legislation and EHCP processes
Experience supporting learners with a range of needs in education settings
Excellent communication and organisational skills
Experience in post-16 education or training environments
Knowledge of assistive technology and inclusive teaching strategies
Ability to deliver staff training on SEND topics
Empathy and resilience
Ability to work independently and as part of a team
Commitment to promoting inclusion and positive outcomes

Job Responsibility

Assess individual needs and develop tailored support plans
Deliver targeted interventions and assistive technology support
Monitor progress and adjust strategies to meet learner outcomes
Ensure adherence to the SEND Code of Practice and Equality Act 2010
Maintain accurate records for audits and inspections
Support EHCP reviews and contribute to statutory documentation
Conduct annual reviews in line with the statutory SEND Code of Practice
Work closely with teaching staff to embed inclusive strategies
Liaise with Local Authorities, health professionals, and external agencies
Provide guidance and training to staff on SEND best practice

What we offer

26 days annual leave + Bank Holidays
Buy & Sell an additional 5 days each year
Length of service annual leave increments starting at 2 years
Healthcare Scheme
Home & Tech schemes
Enhanced Family Leave
Paid Volunteer day each year
Early Finish Fridays on the last Friday of every month
Student / Teacher Discount
Uniform

Fulltime

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New

Complaints Dispute Resolution Lead

A leading Housing Association is looking for a Complaints Dispute Resolution Lea...

Location

United Kingdom , West London

Salary:

26.94 - 35.39 GBP / Hour

TRI Consulting Ltd

Expiration Date

Until further notice

Requirements

Extensive experience in handling complex complaints and leading on resolution of high profile and business significant escalated complaints
Great attention to detail and a result driven approach
Strong analytical skills to identify trends, assisting with the production of root cause analysis around escalated complaints
Exceptional communication and interpersonal skills to build rapport with customers, regulators and internal stakeholders
Proven ability to collaborate effectively and be influential with cross-functional teams to ensure the very best outcomes for our customers
Familiarity with relevant regulatory requirements and the ability to maintain compliance with industry standards
Experience of administering a complaints or similarly complex process and co-ordination of complaint handling or a comparable process at Board/Director Level
A proven track record of delivering exceptional Customer Service
Excellent verbal and written communication skills as well as interpersonal skills
Knowledge and experience of communication to the Housing Ombudsman or other Ombudsman service

Job Responsibility

Demonstrate a personal commitment and responsibility for the business to provide a highly resolution-based service, aiming to advise and assist the business in resolving any escalated complaints at the second stage
Provide support to Heads of Service, Service Directors and managers at the review stage of the process, including drafting complex response letters
Lead on reviewing complaints and compensation and advising on the correct level of rigor at stage 2
Assist in the production of regular Complaint Reporting for stage 2 and ombudsman cases, providing information for the service and to the business, ensuring information captured is relevant, accurate and timely and can be used to drive change and transformation in the organisation
Take responsibility for managing all contact and communication with the Housing Ombudsman and customers including implementation of any improvements to ensure compliance with the Housing Ombudsman Complaint Handling Code
Identify potential reputational risk and work with operational teams and the complaint manager to take mitigating action and ensure learning lessons are logged, tracked and monitored and prioritised by the business
Be the subject matter expert for best practice and due diligence and to ensure effective management of escalated complaints and compliance with the Housing Ombudsman Complaint Handling Code
Ensure that you follow and keep up to date with all relevant statutory policies and related procedures including health and safety and financial regulations

New

M365 Intune Consultant

Are you ready to shape the future of IT operations and digital transformation fo...

Location

Belgium , Flanders/Brussels

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science or a relevant equivalent
At least 3 years of relevant experience
Expertise in M365 products (Exchange, SPO, Teams…)
Expertise in Microsoft Intune
Good knowledge of mobile technologies (at least iOS / Android systems)
Good knowledge of Windows Server, GPO, AAD Connect
thorough knowledge to autonomously troubleshoot problems/incidents in the M365 area
M365 Identity Management, configuration of security and policies hold few secrets for you
Configuration and management of an M365 tenant (Exchange, Sharepoint, Teams, Onedrive)
Configuration and management of devices via Intune and/or Airwatch

Job Responsibility

Deploy, manage, and secure devices and applications using Microsoft Intune
Ensure seamless integration of Microsoft 365 into clients’ office administration and IT infrastructure
Empower clients to automate, maintain, and optimise their systems for maximum performance and cost-efficiency
Work closely with stakeholders to design and implement robust solutions that support digital transformation, drive business value, and uphold the highest standards of IT security and compliance

What we offer

A company car or mobility budget
Laptop, phone & phone subscription
A competitive salary and indefinite contract
Insurance coverage, meal vouchers, eco-cheques, and more
Continuous learning opportunities through the Sopra Steria Academy

Desktop Liability Claims Technical & Audit Manager

Lawes Consulting Group

Location:
United Kingdom , Leeds/Glasgow

Category:
Insurance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 28, 2025

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Desktop Liability Claims Technical & Audit Manager

Lawes Consulting Group

Location:United Kingdom , Leeds/Glasgow

Category:Insurance

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:December 28, 2025

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Job Posted:
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