Desktop IT Support Technician Job at Revel Staffing (San Francisco)

It Desktop Support Technician Ii

We are currently seeking a IT Desktop Support Technician II to join our team in ...

Location

United States , Arlington

Salary:

84216.00 - 126324.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum 5 years of experience with roles/responsibilities related to customer service or processing/intake of persons
Bachelor's degree, One-and-one- half (1.5) years of additional experience can substitute for one (1) year of a typical degree program
Ability to obtain a Public Trust

Job Responsibility

Provide specialized support for Prisoner Enrollment and Verification Stations (PEVS) within Mission and Site Support Services under the Service Delivery Line of Business, focusing on maintaining PEVS systems including PCs, fingerprint scanners, flatbed scanners, digital cameras, signature pads, and printers to ensure they are operational and support the Prisoner Operations Division with minimal disruptions
Leveraging expertise in hardware maintenance and diagnostics for PEVS systems, along with proficiency in Tier 2 troubleshooting and repair excluding parts costs, this role conducts diagnostics, attempts repairs, and replaces faulty devices with government furnished equipment (GFE), configuring them to maintain service levels
Installs devices as part of managed services, while handling asset disposition per government requirements and exercising warranty activities for manufacturer-covered devices
Strong problem-solving skills, familiarity with warranty management and vendor coordination, ability to configure, install, and test new hardware and applications for PEVS, combined with experience in MACD processes and excellent customer service skills, enable proactive monitoring, timely on-site or remote assistance, and alignment with comprehensive IT support goals to maximize productivity across sites

What we offer

Medical, dental, and vision insurance with an employer contribution
Flexible spending or health savings account
Life and AD&D insurance
Short and long term disability coverage
Paid time off
Employee assistance
Participation in a 401k program with company match
Additional voluntary or legally-required benefits

Fulltime

IT Desktop Support Technician

A defense manufacture is seeking an experienced and motivated IT Desktop Support...

Location

United States , Cincinnati

Salary:

80000.00 - 110000.00 USD / Year

Revel Staffing

Expiration Date

Until further notice

Requirements

2–4 years of experience in IT field support, desktop engineering, or infrastructure services
Strong knowledge of Windows OS, Microsoft Office Suite, and enterprise applications
Familiarity with network fundamentals and hardware diagnostics
Excellent communication, problem-solving, and customer service skills
Associate Degree in Electronics or related field preferred
VantageClear Certification (or equivalent security credential) required

Job Responsibility

Provide IT infrastructure field support, troubleshooting hardware, software, and operating system issues
Install, configure, and repair desktops, laptops, printers, and other peripheral devices
Support imaging, deployment, and hardware lifecycle management processes
Troubleshoot LAN/WAN, TCP/IP, DNS, DHCP, VPN, and RDP connectivity issues
Deliver “smart hands” support for networking and peripheral hardware such as routers, switches, firewalls, and cabling
Conduct repeat call analysis and implement preventive measures to reduce downtime
Collaborate with remote support teams to resolve escalated incidents quickly

Fulltime

New

Desktop Support Technician

Robert Half is seeking a Desktop Support Technician for a contract-to-hire oppor...

Location

United States , Huntersville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ years of experience in desktop support, help desk, or technical support environments
Experience troubleshooting Windows operating systems, Microsoft Office 365, printers, and hardware devices
Working knowledge of Active Directory user administration
Familiarity with ticketing systems and IT service management processes
Strong troubleshooting, problem-solving, and customer service skills
Ability to manage multiple priorities in a fast-paced support environment
Excellent verbal and written communication skills

Job Responsibility

Provide Tier I and Tier II technical support for end users across hardware, software, and network-related issues
Respond to support requests submitted through ticketing systems, email, and phone while maintaining a high level of customer service
Document, prioritize, and manage incidents through resolution, ensuring accurate and complete ticket records
Troubleshoot desktop, laptop, printer, and peripheral issues, escalating complex problems when necessary
Install, configure, upgrade, and support Windows-based workstations and business applications
Support user account administration and access management within Active Directory
Assist with operating system patching, software deployments, and workstation imaging activities
Perform hardware diagnostics, repairs, and routine maintenance on end-user devices
Provide advanced support for Microsoft Office applications, including Outlook
Collaborate with network, server, security, and telecommunications teams to resolve infrastructure-related issues

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Tier 1 IT Support Technician

Our client is seeking an onsite Tier 1 IT Support Technician to provide day-to-d...

Location

United States , Omaha

Salary:

22.00 USD / Hour

Capstone IT Staffing

Expiration Date

Until further notice

Requirements

2–5 years of IT Help Desk, Desktop Support, or End User Support experience
Experience supporting Windows-based environments
Working knowledge of: Active Directory
Microsoft 365 Administration
SharePoint
PC/Laptop hardware troubleshooting
User account management
Strong troubleshooting and problem-solving skills
Excellent communication and customer service abilities
Ability to work independently in a fast-paced environment

Job Responsibility

Provide Tier 1 help desk and desktop support for end users
Troubleshoot hardware, software, laptop, and peripheral issues
Set up and configure new user accounts, workstations, and equipment
Support employee onboarding and offboarding activities
Manage user accounts and permissions within Active Directory
Administer Microsoft 365 user accounts and licensing
Assist with SharePoint administration and file share management
Respond to support requests and document resolutions
Coordinate with third-party software vendors to resolve application issues
Serve as the liaison between end users and external support providers

Desktop Support Technician

Robert Half is seeking a Desktop Support Technician for a contract-to-hire oppor...

Location

United States , Huntersville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ years of experience in desktop support, help desk, or technical support environments
Experience troubleshooting Windows operating systems, Microsoft Office 365, printers, and hardware devices
Working knowledge of Active Directory user administration
Familiarity with ticketing systems and IT service management processes
Strong troubleshooting, problem-solving, and customer service skills
Ability to manage multiple priorities in a fast-paced support environment
Excellent verbal and written communication skills

Job Responsibility

Provide Tier I and Tier II technical support for end users across hardware, software, and network-related issues
Respond to support requests submitted through ticketing systems, email, and phone while maintaining a high level of customer service
Document, prioritize, and manage incidents through resolution, ensuring accurate and complete ticket records
Troubleshoot desktop, laptop, printer, and peripheral issues, escalating complex problems when necessary
Install, configure, upgrade, and support Windows-based workstations and business applications
Support user account administration and access management within Active Directory
Assist with operating system patching, software deployments, and workstation imaging activities
Perform hardware diagnostics, repairs, and routine maintenance on end-user devices
Provide advanced support for Microsoft Office applications, including Outlook
Collaborate with network, server, security, and telecommunications teams to resolve infrastructure-related issues

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Desktop Support Technician

The Desktop Support Technician role at NTT DATA involves providing technical sup...

Location

United States , Cary

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

3+ years' experience desktop and/or deskside experience
High School Diploma or equivalent
Reliable personal transportation (Automobile)
Ability to physically perform general office requirements (ability to lift 50lbs)
Strong knowledge of Windows operating system environment
Solid client service skill
A+ desktop or equivalent skill set is highly preferred
additional certifications for various hardware platforms may be required
Ability to physically perform general office requirements
Must be able to perform essential responsibilities with or without reasonable accommodations

Job Responsibility

Install, upgrade, support, and troubleshoot for computer (desktops & laptops) hardware, mobile devices (tablets), printers, scanners, and any other supported devices
Perform general preventative maintenance tasks on computer (desktops & laptops) hardware, mobile devices (tablets), printers, scanners, and any other supported devices
Diagnose and resolve software issues, operating system issues, and network issues
Interact with End Users to identify IT issues, provide easy to understand explanation of the resolution, and to provide timely updates on progress of their IT issues
Respond in a timely manner to end user inquiries and requests, ensuring to maintain customer satisfaction and adherence to Service Level Agreements (SLAs)
Manage daily Incident and/or Requests queue from an ITSM tool by accurately documenting work notes and resolution notes

Fulltime

IT Support Technician

We are looking for an IT Support Technician to support desktop hardware, periphe...

Location

United States , Phoenix

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Hands-on experience supporting computer hardware and associated peripheral equipment
Working knowledge of desktop setup, hardware replacement, and physical device troubleshooting
Familiarity with cable installation and structured workstation connectivity practices
Experience working with Dell Technologies equipment in a support or deployment capacity
Ability to assist with Apple device setup, support, and basic hardware-related problem resolution
Strong organizational skills and the ability to manage multiple technical tasks with attention to detail

Job Responsibility

Install, configure, and maintain desktop computers, monitors, docking stations, and related hardware for end users
Troubleshoot physical device issues involving workstations, peripherals, and connectivity components to restore functionality quickly
Set up and organize cabling for computer equipment to ensure safe, clean, and reliable workstation installations
Provide technical support for Dell-based systems and Apple devices, including basic diagnosis, replacement, and configuration tasks
Perform hardware upgrades, part swaps, and equipment deployments in accordance with operational needs
Document completed service activity, equipment changes, and recurring technical issues to support ongoing maintenance efforts

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

IT Support Technician

We are looking for an IT Support Technician to provide onsite technical support ...

Location

United States , Fort Lauderdale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience providing help desk, desktop support, or field technical support in a Windows-based environment
Working knowledge of Microsoft Windows 10, workstation hardware, and general hardware troubleshooting practices
Familiarity with Active Directory for basic user and device support activities
Understanding of LAN and WAN concepts, network connectivity principles, and basic network troubleshooting methods
Ability to diagnose issues involving wired and wireless networks, network hardware, and related infrastructure technologies
Experience handling service desk tickets with clear documentation and effective issue tracking
Comfortable supporting infrastructure projects and performing hands-on technical work in active operational environments

Job Responsibility

Deliver hands-on support for desktop, workstation, and network-related issues affecting staff, exhibitors, and event operations
Investigate and resolve wired and wireless connectivity problems in meeting spaces, public areas, administrative offices, and event halls
Install, test, and activate new network drops to meet the technical needs of exhibit spaces, registration areas, digital displays, and production teams
Monitor network behavior during high-traffic events and take corrective action to improve reliability, speed, and user access
Troubleshoot hardware and infrastructure components, including network equipment and end-user devices, to minimize downtime
Manage and update service desk tickets by documenting incidents, solutions, and follow-up actions in a timely manner
Support infrastructure-related projects by assisting with configuration tasks, device setup, and on-site technical deployments
Verify that network and workstation performance aligns with operational expectations before, during, and after event cycles

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

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Desktop IT Support Technician

Job Description

Job Responsibility

Requirements

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