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Desktop Engineering Manager

United States, Bayport Employment contract, Contract work · Job Posted June 10, 2026
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Job Responsibility

  • Direct the desktop engineering and field operations teams in building, deploying, and supporting enterprise Windows device environments across multiple locations
  • Guide and develop team members through coaching, performance feedback, and skill-building initiatives that strengthen collaboration and technical capability
  • Define and manage the roadmap for end-user hardware and operating systems, including sourcing decisions, vendor engagement, contract oversight, and refresh planning
  • Lead device provisioning and endpoint management activities using Microsoft Intune and Microsoft Endpoint Configuration Manager to maintain consistent standards at scale
  • Evaluate desktop and laptop platforms to ensure strong performance, compatibility, and reliability within the broader enterprise technology ecosystem
  • Partner with infrastructure and cybersecurity teams to implement endpoint controls, compliance requirements, and secure operating practices
  • Oversee operational processes for field support, documentation, standard procedures, and asset tracking to improve service quality and accountability
  • Manage relationships with external suppliers and service partners, including negotiation, service performance monitoring, and issue resolution
  • Communicate with business and IT stakeholders to align desktop services, priorities, and support models with organizational needs
  • Provide after-hours leadership support when needed in a 24/7 operational environment, including occasional evening and weekend coverage

Requirements

  • At least 5 years of IT leadership experience, ideally within a large and complex enterprise setting
  • Strong expertise with Microsoft technologies, including Azure, Intune, and Microsoft Endpoint Configuration Manager
  • In-depth knowledge of Windows 10 and Windows 11 administration, deployment, and endpoint configuration practices
  • Experience managing Active Directory policies and supporting enterprise directory-based device management
  • Solid understanding of desktop hardware, operating systems, printing, applications, and troubleshooting for end-user environments
  • Proven background working with hardware vendors such as Dell and Microsoft, including procurement or contract coordination
  • Familiarity with antivirus management tools, endpoint protection administration, and issue diagnosis
  • Bachelor's degree in Information Technology, Computer Science, or a related discipline

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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