Desktop auditor warranty

Ready to make an impact in the world of warranty processes? Join MAN Global Business Services (GBS) Portugal and play a key role in ensuring quality and efficiency across our worldwide service organization. As part of the newly established Global Business Services (GBS) organization, structured into three pillars – Operations, Global Process Ownership, and Strategy & Performance Management – you will play a key role in shaping the future of GBS. As a Warranty Desktop Auditor, you’ll help identify improvements, drive compliance, and contribute to a positive customer experience in a dynamic, international environment. In the Warranty Audit task area, you will identify and explain deviations and potential for improvement in warranty process handling in the worldwide service organisation and check the effectiveness of central models for warranty application review. Within this responsible position, you will make an important contribution to a positive customer experience in the environment of particularly customer-sensitive warranty repairs at a central corporate interface between customer, service and product quality, support the achievement of adequate cost targets and contribute to an audit-proof warranty application review.