Desktop and Banking Systems Support Engineer Job at Wells Fargo (Tokyo)

Desktop Support Engineer

ONNEC Group are a leading independent technology partner and global integrator, ...

Location

United Kingdom , Belfast

Salary:

30000.00 - 36000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience within a Banking environment preferred
Experience in delivering support directly to end user desks F2F
Good working knowledge of Windows and macOS operating systems
Experience troubleshooting hardware, software, and peripheral issues
Familiarity with Active Directory, user account management, and basic networking
Experience supporting common business applications (Microsoft 365, email, VPN, printers)
Experience providing hands-on desktop / end-user IT support
Ability to escalate complex issues appropriately while resolving standard tickets independently
Ability to work a shift rotation based on the location and support needs of the zone
Flexibility to work within other UK zone locations, as and when required

Job Responsibility

Front & Back Office Support: Support of current and metier specific legacy hardware/software environments/bespoke support tasks and resolutions
Maintaining an excellent incident and request service resolution for all supported metiers in scope
Provide hardware device deployment & support for desktops, laptops, thin client, tablets, telecoms and mobile devices
Apply a corporate O/S to all supported devices, fully understand the technology and infrastructure - Windows & IOS platforms
Support core build software for lifecycle of current/bespoke/new introductory apps
Perform application troubleshooting, installation & reinstallation
Use ITSM Service Now tooling for all Incidents, User requests and Changes, ensuring SLAs are not breached and all administration tasks are within the accepted service guidelines
Moves – surveys, ad-hoc moves, post moves support and project related moves, required as on demand
MFD support – “On Call” or other printing methodology
Corporate Networking & WiFi – Patching, troubleshooting and root cause analysis

What we offer

Overtime offered when required

Fulltime

Desktop Support Engineer

We are seeking a proactive and customer-focused Desktop Support Engineer to join...

Location

United Kingdom , Basingstoke

Salary:

30000.00 - 38000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience within a Banking environment preferred
Experience in delivering support directly to end user desks F2F
Good working knowledge of Windows and macOS operating systems
Experience troubleshooting hardware, software, and peripheral issues
Familiarity with Active Directory, user account management, and basic networking
Experience supporting common business applications (Microsoft 365, email, VPN, printers)
Experience providing hands-on desktop / end-user IT support
Ability to escalate complex issues appropriately while resolving standard tickets independently
Ability to work a shift rotation based on the location and support needs of the zone
Flexibility to work within other UK zone locations, as and when required

Job Responsibility

Front & Back Office Support: Support of current and metier specific legacy hardware/software environments/bespoke support tasks and resolutions
Maintaining an excellent incident and request service resolution for all supported metiers in scope
Provide hardware device deployment & support for desktops, laptops, thin client, tablets, telecoms and mobile devices
Apply a corporate O/S to all supported devices, fully understand the technology and infrastructure - Windows & IOS platforms
Support core build software for lifecycle of current/bespoke/new introductory apps
Perform application troubleshooting, installation & reinstallation
Use ITSM Service Now tooling for all Incidents, User requests and Changes, ensuring SLAs are not breached and all administration tasks are within the accepted service guidelines
Moves – surveys, ad-hoc moves, post moves support and project related moves, required as on demand
MFD support – “On Call” or other printing methodology
Corporate Networking & WiFi – Patching, troubleshooting and root cause analysis

What we offer

Overtime offered when required

Fulltime

Desktop Support Engineer

ONNEC Group are a leading independent technology partner and global integrator, ...

Location

United Kingdom , Basingstoke

Salary:

30000.00 - 38000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience within a Banking environment preferred
Experience in delivering support directly to end user desks F2F
Good working knowledge of Windows and macOS operating systems
Experience troubleshooting hardware, software, and peripheral issues
Familiarity with Active Directory, user account management, and basic networking
Experience supporting common business applications (Microsoft 365, email, VPN, printers)
Experience providing hands-on desktop / end-user IT support
Ability to escalate complex issues appropriately while resolving standard tickets independently
Ability to work a shift rotation based on the location and support needs of the zone
Flexibility to work within other UK zone locations, as and when required

Job Responsibility

Support of current and metier specific legacy hardware/software environments/bespoke support tasks and resolutions
Maintaining an excellent incident and request service resolution for all supported metiers in scope
Provide hardware device deployment & support for desktops, laptops, thin client, tablets, telecoms and mobile devices
Apply a corporate O/S to all supported devices, fully understand the technology and infrastructure - Windows & IOS platforms
Support core build software for lifecycle of current/bespoke/new introductory apps
Perform application troubleshooting, installation & reinstallation
Use ITSM Service Now tooling for all Incidents, User requests and Changes, ensuring SLAs are not breached and all administration tasks are within the accepted service guidelines
Moves – surveys, ad-hoc moves, post moves support and project related moves, required as on demand
MFD support – “On Call” or other printing methodology
Corporate Networking & WiFi – Patching, troubleshooting and root cause analysis

What we offer

Overtime offered when required

Fulltime

Desktop Support Engineer

ONNEC Group are a leading independent technology partner and global integrator, ...

Location

United Kingdom , Belfast

Salary:

30000.00 - 36000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience within a Banking environment preferred
Experience in delivering support directly to end user desks F2F
Good working knowledge of Windows and macOS operating systems
Experience troubleshooting hardware, software, and peripheral issues
Familiarity with Active Directory, user account management, and basic networking
Experience supporting common business applications (Microsoft 365, email, VPN, printers)
Experience providing hands-on desktop / end-user IT support
Ability to escalate complex issues appropriately while resolving standard tickets independently
Ability to work a shift rotation based on the location and support needs of the zone
Flexibility to work within other UK zone locations, as and when required

Job Responsibility

Support of current and metier specific legacy hardware/software environments/bespoke support tasks and resolutions
Maintaining an excellent incident and request service resolution for all supported metiers in scope
Provide hardware device deployment & support for desktops, laptops, thin client, tablets, telecoms and mobile devices
Apply a corporate O/S to all supported devices, fully understand the technology and infrastructure - Windows & IOS platforms
Support core build software for lifecycle of current/bespoke/new introductory apps
Perform application troubleshooting, installation & reinstallation
Use ITSM Service Now tooling for all Incidents, User requests and Changes, ensuring SLAs are not breached and all administration tasks are within the accepted service guidelines
Moves – surveys, ad-hoc moves, post moves support and project related moves, required as on demand
MFD support – “On Call” or other printing methodology
Corporate Networking & WiFi – Patching, troubleshooting and root cause analysis

What we offer

Overtime offered when required

Fulltime

Senior Engineering Manager-APIs and Integrations

The role is a senior management level position responsible for accomplishing res...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Strong background in API design and integration architecture, ideally with experience in within wholesale banking or KYC
Proven experience leading or mentoring engineering teams, with a strong ability to influence and set technical direction
Experience in the banking sector (preferred)
Analytical and solution-oriented, with a commitment to high-quality standards and continuous improvement
15+ years of relevant experience
8-10+ years of managerial experience
Bachelor’s degree in engineering preferred

Job Responsibility

Design and implement API-driven processes
Evaluate and integrate API technologies (e.g., websockets, webhooks)
Develop and maintain internal and external ecosystems for banking clients, focusing on client onboarding, enhanced user experience, and integration of core banking capabilities
Manage/develop multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as ensure team adheres to best practices and process
Develop vision for team around roles and responsibilities, and structure team to ensure greatest impact, efficient use of resource, and alignment to business structures
Prepare and present regular team/project reviews to senior management and business leaders
Drive the design and development of system architecture, work with end-users of the systems, and enhance the quality of deliverables
Ensure staff follows Citi documented policy and procedures as well as maintain desktop procedures and supporting documentation for filings on a current basis and in comprehensive manner
Monitor and manage approach/end results, budgeting, planning, policy formation, and contribute to future strategy of the area(s)
Ensure change is managed with appropriate controls, documentation, and approvals including implementation of new and revised regulatory reporting requirements

What we offer

Global Benefits
We bring the best to our people
We put our employees first and provide the best-in-class benefits they need to be well, live well and save well

Fulltime

Desktop Support Engineer

ONNEC Group are a leading independent technology partner and global integrator, ...

Location

United Kingdom , Basingstoke

Salary:

30000.00 - 38000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience within a Banking environment preferred
Experience in delivering support directly to end user desks F2F
Good working knowledge of Windows and macOS operating systems
Experience troubleshooting hardware, software, and peripheral issues
Familiarity with Active Directory, user account management, and basic networking
Experience supporting common business applications (Microsoft 365, email, VPN, printers)
Experience providing hands-on desktop / end-user IT support
Ability to escalate complex issues appropriately while resolving standard tickets independently
Ability to work a shift rotation based on the location and support needs of the zone
Flexibility to work within other UK zone locations, as and when required

Job Responsibility

Support of current and metier specific legacy hardware/software environments/bespoke support tasks and resolutions
Maintaining an excellent incident and request service resolution for all supported metiers in scope
Provide hardware device deployment & support for desktops, laptops, thin client, tablets, telecoms and mobile devices
Apply a corporate O/S to all supported devices, fully understand the technology and infrastructure - Windows & IOS platforms
Support core build software for lifecycle of current/bespoke/new introductory apps
Perform application troubleshooting, installation & reinstallation
Use ITSM Service Now tooling for all Incidents, User requests and Changes, ensuring SLAs are not breached and all administration tasks are within the accepted service guidelines
Moves – surveys, ad-hoc moves, post moves support and project related moves, required as on demand
MFD support – “On Call” or other printing methodology
Corporate Networking & WiFi – Patching, troubleshooting and root cause analysis

What we offer

Overtime offered when required

Fulltime

Operations & Security Manager

The SOC Manager is the designated leader responsible for the day-to-day manageme...

Location

United States , Tallahassee

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Master’s degree in engineering, information technology, or related field (or equivalent formal training and experience)
Minimum 10 years of overall experience, including at least 7 years in Information SPAA, cybersecurity, system administration, or engineering
At least 7 years as ISSO, security analyst, or security engineer with hands-on experience in: NIST Risk Management Framework (RMF)
audit log reviews
system monitoring
SPAA processes
FISMA requirements
vulnerability and compliance scanning
continuous monitoring
security testing and evaluation

Job Responsibility

Lead the design and implementation of complex IT security solutions, including Threat Management, Vulnerability Management, and Identity and Access Management
Evaluate security control compliance with federal and State of Florida requirements and client monitoring strategies
Develop and manage security standards for physical and virtual desktop environments
Identify and manage risks associated with information systems
Coordinate with the client’s Cybersecurity Unit to maintain compliance and Authorization to Operate (ATO)
Ensure secure operation, maintenance, and disposal of assigned assets and systems
Conduct annual assessments to ensure policy and standards compliance
Address security requirements throughout the system lifecycle
Establish and review audit trails and retain audit logs
Generate and interpret documentation for CSAM compliance

Support Services Engineer

The Support Services Engineer (SSE) for Data Centre and Workplace Technology Ser...

Location

Norway , Hamar

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience working in IT environment
Experience in an ICT Hardware Break Fix, Moves Adds and Changes environment (IT Hardware deployment) Workplace/Office and Data Centres Facilities
Experience in structured cabling installation, fault finding and testing with fluke test equipment
Good knowledge of structured cabling standards and cable types (FTP,UTP & Optical Fibre)
Good MS Office Suite experience (Outlook, Excel, Word etc)
Self-starter, organized, detailed-oriented and ability to work independently as well as part of a team
Prioritization skills and multitasking ability
Ability to work under pressure
Good knowledge of Asset Management Systems
Good knowledge of Ticketing Systems

Job Responsibility

Installation of equipment racks within technology rooms
Racking of Servers and other Network hardware equipment
Installation of power distribution units within equipment racks
Restack of equipment within existing technology rooms
Movement of equipment within site locations including stores
Perform Technology component swaps
Decommission of equipment within technology rooms
Un-racking of Servers and other Network hardware equipment
Decommission of power distribution units within equipment racks
Removal of redundant infrastructure (empty cabinets, powered off devices, redundant cabling etc.) from the technology rooms and workspaces

Fulltime

Desktop and Banking Systems Support Engineer

Wells Fargo

Location:
Japan , Tokyo

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 25, 2026

Expiration:
March 29, 2026

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