Deskside Support Technician II Job at Robert Half (Washington)

Deskside Support Technician

We are seeking an experienced Deskside Support Technician (Tier II) to provide h...

Location

United States , Washington, DC

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High School diploma and 5+ years of relevant IT support experience
Active Public Trust clearance (or ability to maintain one)
Hands-on Tier II technical support experience in a Windows enterprise environment
Strong customer service orientation with a consistent, professional, and courteous demeanor
Proven ability to communicate complex issues clearly to non-technical users
Experience using ITSM ticketing systems (ServiceNow, Remedy, etc.)
Ability to diagnose and resolve issues related to Windows workstations, Microsoft Office applications, and standard enterprise tools

Job Responsibility

Provide deskside support for DOJ users, responding to dispatched tickets and walk-up issues with professionalism and urgency
Perform break/fix repair on laptops, desktops, and related hardware, including hard drive and battery replacements
Install and configure specialty software applications not distributed through SCCM
Remove or disable devices on the network at the direction of Security
Troubleshoot and resolve printer issues, including diagnosing hardware faults and installing toner
Deliver “white glove” support to DOJ senior management and leadership offices with timely, polished, and customer-first execution
Maintain accurate, up-to-date documentation within the ITSM ticketing system to meet SLA and performance reporting standards
Work across multiple Washington, DC buildings independently, managing daily priorities without direct oversight
Support standard DOJ technology environments including Windows 10, Microsoft Office, Exchange/Outlook, and common enterprise productivity tools

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Desktop Support Technician

The Desktop Support Technician role involves providing technical support and ens...

Location

United States , Atlanta

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

3+ years of experience with end user support & desktop support
3+ years of experience with Windows operating system
A+ Certification Highly Preferred
Must have a valid driver’s license and personal vehicle for travel between client offices if necessary
Must be flexible to work shift/weekend schedule

Job Responsibility

Ensure proper day-to-day operation of technology applications and equipment by identifying, researching and resolving technical problems
Provide deskside assistance to resolve technology issues and provide how-to knowledge transfer to end users on a variety of computer-related issues
Perform scheduled moves, installations, and cancellations, as well as other MAC-related tasks
Provide quality level II support for users with a high degree of customer satisfaction, technical knowledge and timeliness either by resolving the issue or escalating and coordinating efforts of other Information Technology staff
Solve technical issues and/or investigate elevated issues by confirming the validity of the problem and seeking known solutions to more complex problems or issues. Must know when to escalate issues not resolved at this level to management
Utilize ServiceNow for issue tracking, ensuring all user requests for assistance are accompanied by a ticket and all tickets requiring follow-up work and/or calls receive appropriate attention
Ensure all tickets are resolved within documented service levels
Interact with asset management, network services, software systems engineering, applications development and/or printer maintenance services to restore service and/or identify and correct core problem
Assist in developing and documenting improvements to current processes, creating/updating KAs and SOPs
Possess excellent presentation, verbal communication and written skills

Fulltime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Spring Hill

Salary:

16.00 - 24.00 USD / Hour

CVS Health

Expiration Date

August 09, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state, click here to learn more
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

Medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
and other resources, based on eligibility

Fulltime

Devops With Release & Environment Management

The DevOps with Release & Environment Management is a senior level position resp...

Location

Canada , Mississauga

Salary:

120800.00 - 170800.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

6-10 years of experience in IT, with at least 3 years in a dedicated Release Management or UAT facilitation role within a software development organization
Solid understanding of the Software Development Lifecycle (SDLC) and methodologies such as Agile (Scrum, Kanban) and Waterfall
Demonstrated ability to manage complex, multi-project releases involving multiple teams and dependencies
Exceptional project management and organizational skills, with a keen eye for detail
Excellent interpersonal and communication skills (both written and verbal), with the ability to effectively communicate with technical and non-technical audiences
Strong analytical and problem-solving skills, with the ability to perform well in a fast-paced, high-pressure environment
Experience in the financial services sector or another regulated industry is highly desirable
Bachelor’s degree/University degree or equivalent experience
Professional certifications such as ITIL, PMP (Project Management Professional), or Certified ScrumMaster (CSM) are a plus

Job Responsibility

Plan, schedule, and manage the end-to-end release process for all software applications from development through to production
Coordinate with cross-functional teams, including Development, Quality Assurance, Operations, and Product Management, to ensure smooth and timely releases
Define, maintain, and enforce the release management process, including creating and managing the release calendar and checklist
Identify, mitigate, and resolve risks and issues related to the software release lifecycle
Conduct release readiness reviews, milestone check-ins, and Go/No-Go meetings
Own and manage all pre-release and post-release communications to ensure all stakeholders are informed
Maintain a release repository and manage key information such as build and release procedures, dependencies, and notification lists
Oversee the management and maintenance of all non-production environments (e.g., QA, UAT, Performance)
Ensure high availability and stability of all test and development environments, acting as the primary point of contact for any environment-related issues
Plan, schedule, and coordinate environment refreshes, data loads, and configuration updates to support QA and UAT testing cycles

Fulltime

Operations Manager

We're building a world of health around every individual — shaping a more connec...

Location

United States , Neptune

Salary:

20.92 - 34.92 USD / Hour

CVS Health

Expiration Date

July 04, 2026

Requirements

Deductive reasoning ability, advanced analytical skills and computer skills
Advanced communication skills, leadership, supervision, and influencing skill
Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Job Responsibility

Overall store management, supervision, and policy implementation
Sales and inventory management
Employee staffing, training, and development
Financial management
Customer service leadership
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store's crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement
Assist customers with their questions, problems and complaints

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
and other programs

Parttime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Freeport

Salary:

17.10 - 27.10 USD / Hour

CVS Health

Expiration Date

August 01, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

medical
dental
vision coverage
paid time off
retirement savings options
wellness programs

Fulltime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Brooklyn

Salary:

Not provided

CVS Health

Expiration Date

Until further notice

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

New

Global Internet Planning Engineer

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, ...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Engineering
Telecommunication
Teamwork
JavaScript
HTML/CSS
Event Planning
Customer Service
Customer Satisfaction
Core Java
Computing

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Deskside Support Technician II

Job Responsibility

Requirements

Nice to have

What we offer

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