Sign In Post Your Job

Deskside Support Engineer

Airswift Sweden

Location:
Italy , Milan

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

Save Job

Job Description:

We are seeking an experienced Deskside Support Engineer to provide onsite end-user technical support within a large corporate environment.

Job Responsibility:

Provide hands-on support for desktops, laptops (Windows & Mac), mobile devices, printers, scanners, AV systems, and peripherals
Troubleshoot issues across Windows 11, MacOS, VPN connectivity, wireless networks, and corporate applications
Perform IMAC tasks (Install/Move/Add/Change) and manage repairs, spare parts, and hardware components
Maintain system configurations and documentation while logging all activity in the client's ticketing tool
Support backups, data restorations, and user migrations
Deliver Smart Hands assistance for networking, server, and telecom technologies
Manage IT asset inventory, including periodic audits
Potentially provide Executive Support and occasional after-hours or on-call assistance
Travel to additional sites if required

Requirements:

Strong hands-on deskside / end-user support experience in a corporate environment
Proficiency with Windows 11, MacOS, Microsoft Office, PC hardware, smartphones, and peripherals
Experience supporting remote users and distributed environments
Ability to troubleshoot complex technical issues independently
Fluency in English (B2) and Italian (B2–C1)
Excellent communication, professionalism, and customer-facing skills
Ability to lift up to 25kg and work onsite continuously

Nice to have:

A+ Certification
MCP
ITIL Foundation
Experience providing Executive Support

Additional Information:

Job Posted:
March 05, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Airswift Sweden - All Job Offers

Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Suggested Tags:

Frontend Developer , Secretary , Talent Manager , Salesforce Administrator , Data Analyst

Similar Jobs for Deskside Support Engineer

Desk Side Engineer

We’re seeking a well-presented, highly communicative Deskside Engineer to suppor...

Location

Ireland , Dublin 2

Salary

Solas IT Recruitment

Expiration Date

Until further notice

Requirements

2–3 years’ experience in deskside support, infrastructure, or office fit-out projects
Solid understanding of cable routing, standards, and hardware setups
Ability to interpret basic floor plans and cable layouts
Comfortable working under desks and in physically active environments
High attention to detail and a methodical, tidy approach
Impeccable communication—clear, concise, and professional at all times
Well-presented and confident in a corporate legal environment
Reliable team player with the ability to work independently when needed
Calm under pressure with strong problem-solving ability

Job Responsibility

Job Responsibility

Perform physical audits of desk cabling and hardware setups across all office floors
Remove outdated or redundant cabling and implement new, standardised setups
Apply best practices in cable management to improve reliability and visual presentation
Assist with troubleshooting connectivity issues related to cabling and end-user hardware
Liaise regularly with key stakeholders and provide clear progress updates
Contribute to documentation and setup guides for repeatable, scalable configurations

Deskside Support Team Lead

The Deskside Support Team Lead is responsible for overseeing the deskside suppor...

Location

Austria , Villach

Salary

Expiration Date

Until further notice

Requirements

Proven experience in IT support, with at least 2-3 years in a leadership or supervisory role
Familiarity with ITIL framework and best practices
Strong technical knowledge of IT hardware, software, and networks
Proficiency in Deskside and asset management tools
Experience with remote support tools and technologies
Strong leadership and team management skills
Ability to motivate and mentor team members
Strong analytical and problem-solving skills
Ability to analyze performance metrics and identify areas for improvement
Excellent verbal and written communication skills

Job Responsibility

Job Responsibility

Lead, mentor, and manage the deskside support team, including L1 and L2 support engineers
Assign tasks, monitor performance, and provide regular feedback to team members
Foster a positive and collaborative team environment
Ensure timely and effective resolution of IT support requests and incidents
Monitor Deskside performance metrics and implement improvements as needed
Coordinate with other IT teams to ensure seamless service delivery
Develop and maintain standard operating procedures (SOPs) for deskside support
Ensure adherence to ITIL best practices and organizational policies
Identify and implement process improvements to enhance service efficiency and effectiveness
Oversee the management of incidents and problems, ensuring root cause analysis and resolution

What we offer

Monthly salary is paid 14 times per year

Fulltime

Desktop Engineer

Provide onsite L2 deskside and field support for end-user devices, ensuring time...

Location

United States , Manhattan; Scarsdale

Salary

40.00 USD / Hour

Expiration Date

Until further notice

Requirements

Windows 10/11
M365 / O365
Deskside Support

Job Responsibility

Job Responsibility

Provide deskside and field support for laptops, desktops, printers, and peripherals
Troubleshoot Windows OS and standard desktop applications
Support device rollout, refresh, replacement, and break/fix activities
Provide VIP and executive user support
Assist with printer setup and troubleshooting
Coordinate with vendors during onsite dispatch
Maintain accurate ticket updates in ITSM tools
Follow security and compliance standards

Desktop Engineer

Provide onsite L2 deskside and field support for end-user devices, ensuring time...

Location

United States , Manhattan, NY; Scarsdale, NY

Salary

40.00 USD / Hour

Expiration Date

Until further notice

Requirements

Windows 10/11
M365 / O365
Deskside Support
Intune / SCCM
VPN & Basic Networking

Job Responsibility

Job Responsibility

Provide deskside and field support for laptops, desktops, printers, and peripherals
Troubleshoot Windows OS and standard desktop applications
Support device rollout, refresh, replacement, and break/fix activities
Provide VIP and executive user support
Assist with printer setup and troubleshooting
Coordinate with vendors during onsite dispatch
Maintain accurate ticket updates in ITSM tools
Follow security and compliance standards

IT and Projects Engineer

We are seeking a proactive and forward-thinking IT professional to join our clie...

Location

Ireland , Kildare

Salary

55000.00 EUR / Year

Solas IT Recruitment

Expiration Date

Until further notice

Requirements

3+ years’ experience in a deskside or IT support role
Strong troubleshooting skills across hardware and software environments
Experience supporting Windows 11 and Microsoft Office / Office 365
Excellent written and verbal communication skills
Strong attention to detail and ability to prioritise tasks effectively
Ability to work both independently and collaboratively
Experience in IT project delivery or coordination

Job Responsibility

Job Responsibility

Provide on-site deskside support for hardware and software issues across the organisation
Support Windows 11 PCs, iPhones, Zebra handheld devices, printers, and desktop/laptop hardware
Take ownership of incidents from logging through to resolution, including liaison with third-party vendors
Maintain accurate documentation and ensure all support tickets are updated promptly
Provide occasional SAP deskside support
Assist Finance with EDI support, enabling electronic exchange of invoices and credit notes
Support and lead IT and transformation projects across the business
Act as a central coordination point for project planning, execution, and delivery
Contribute to key initiatives such as OCR implementation and testing
Balance hands-on technical support with project oversight responsibilities

Fulltime

Deskside Support Engineer

Ergo are seeking a Deskside Support Engineer for an exciting hybrid opportunity ...

Location

Ireland , Dublin

Salary

Expiration Date

Until further notice

Requirements

Management of M365 (supporting Teams, Exchange, One Drive etc.)
Windows 11 troubleshooting and support
ITIL (certification preferred)
ITSM ticketing systems (ServiceNow an advantage)
Supporting and setting up Mobile Devices (MDM)
Desktop support – hardware troubleshooting
strong technical knowledge around the M365 stack (Teams, One Drive, Sharepoint)
exceptional communication skills

Job Responsibility

Job Responsibility

Diagnosing and resolving issues with desktops, laptops, docking stations and related hardware
Troubleshooting operating systems (Windows10/11), business applications (MS O365, VPN clients, 3rd party apps), and common software errors
Handling incidents and service requests that are escalated from L1 Service Desk
Educating users on upcoming training (e.g. webinars) around technology use to facilitate pre-emptive support
Creating, modifying, and disabling user accounts across Active Directory, email systems, and business applications
Installing, configuring, and updating standard and authorised software
Supporting patching processes where required, either manually or through remote tools
Preparing new equipment (imaging, asset tagging, software installation)
Break/Fix for VIP users
Maintaining stock/asset records and updating asset management systems

What we offer

pension
health insurance
25 days AL
educational assistance

Fulltime

IT Site Support Engineer

On behalf of one of our key partners, RED now has a new opportunity for an IT Su...

Location

Czech Republic , Brno

Salary

RED Commerce - The Global SAP Solutions Provider

Expiration Date

Until further notice

Requirements

Minimum 2 years of experience in IT Support / Deskside Support / Corporate IT
Hands-on experience with laptops, desktops, printers, and mobile devices
Strong knowledge of Windows OS, software installation, and troubleshooting
Basic understanding of networking and connectivity issues
Experience providing user-facing support in a corporate office environment
Fluent in Czech and English

Mfp printer hardware computer field engineer

Location

United Kingdom , Chelmsford

Salary

16.09 - 16.41 GBP / Hour

Global Technology Solutions Ltd.

Expiration Date

Until further notice

Requirements

Full UK driving licence (maximum 6 penalty points)
Legal right to work in the UK
No restrictions preventing the attainment of SC Security Clearance
Flexibility to work variable start/finish times as required by the business
Proven experience as a printer and MFP engineer, including repair to board level
Demonstrated ability to repair laptops and desktops to board level
Hands-on experience providing L1 deskside support in Windows environments
Experience with hands-and-feet network support, including switch replacements, patching, and hardware swaps
Strong problem-solving ability and confidence working independently
Excellent communication and customer-facing skills

Job Responsibility

Job Responsibility

Provide break/fix support for printers, MFPs, laptops, desktops, and associated hardware
Diagnose and repair devices to board level with accuracy and efficiency
Deliver Level 1 deskside support for Windows-based systems
Perform hands-and-feet network support, including troubleshooting connectivity issues, replacing equipment, and assisting remote teams with escalations
Maintain accurate records of work completed, parts used, and updates within service management systems
Ensure excellent customer service and communication at all times
Travel to various customer locations across the UK as required

What we offer

Company Van: Provided

Fulltime