CrawlJobs Logo

Desk Collection Officer

wyndhamdestinations.com Logo

Wyndham Destinations

Location Icon

Location:
Indonesia , Nusa Dua, Bali

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Responsibility:

  • Contact customers via phone, email, or messaging to follow up on overdue payments
  • Negotiate payment plans and provide appropriate solutions based on customer conditions
  • Monitor and manage assigned accounts to ensure timely collection
  • Update and maintain accurate records of collection activities in the system
  • High volume inbound and outbound calls to negotiate and service and/or collect on portfolio accounts
  • Maintain outstanding customer service, maximizing customer satisfaction and mitigating complaints and escalations
  • Provide accurate and well-informed information and advice to customers on all products, services and accounts
  • Maximum recovery of arrears to ensure that arrears remain within agreed targets
  • Working to a solution with all customers
  • Make sound decisions and recommendations based on appropriate assessment of customer’s ability and willingness to pay which encompasses all legislative, policy and procedural guidelines
  • Implement most appropriate course of action for resolution of delinquency or irregular accounts in a timely manner
  • Maintain accurate and up to date records of actioning, events and account maintenance of the collections and servicing systems ensuring that customer confidentiality is always maintained
  • Initiates follow up on all accounts to ensure payment plans are fulfilled
  • Comply with all legislative and regulatory requirements including keeping up to date with all training and testing
  • Regular reporting and forecasting to meet KPI’s and Targets
  • Contribute at team meetings and other forums in a proactive manner for continuous improvement of collections and recovery strategies
  • Achievement of Key Performance Indicators and Targets on both an individual and departmental basis
  • Account maintenance and administration as required
  • All other reasonable duties as requested or required for time to time

Requirements:

  • Excellent time management and self-motivation and management skills
  • Flexible, adaptable with ability to work in a fast-paced environment
  • Flexibility to work rostered hours when requested
  • Intermediate level Microsoft Office
  • Ability to negotiate, be patient, persevere and show empathy to our customers
  • Experience in a collections or call centre environment
  • Knowledge of or willingness to learn all regulatory / legislative acts such as Anti Money Laundering, Debt Collections Practices, National Consumer Credit Protection Act, Privacy and apply them

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Wyndham Destinations - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Desk Collection Officer

Front Desk Clerk

SeeWriteHear is currently seeking an individual with a supervisory level of atte...
Location
Location
United States , Scottsdale
Salary
Salary:
18.00 - 22.00 USD / Hour
seewritehear.com Logo
SeeWriteHear
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Professional and friendly demeanor
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Ability to handle confidential information with discretion
  • Proficient with Microsoft Office Suite or related software
  • High school diploma or equivalent required
  • Clerical experience preferred
Job Responsibility
Job Responsibility
  • Office Reception: Greet and welcome visitors and guests in a friendly and professional manner. Direct them to the appropriate person or department and provide them with any necessary information
  • Start of Day Procedures: Ensure the office is prepared for the day, including turning on lights, unlocking doors, and setting up the reception area. Prepare any necessary materials for meetings or events
  • End of Day Procedures: Secure the office at the end of the day by locking doors, turning off lights, and ensuring all equipment is shut down properly. Collect any necessary paperwork or materials for the next day
  • Visitor Management: Register and check-in visitors using our visitor management system. Issue visitor badges and ensure compliance with security procedures
  • Daily Mail Delivery and Pickup: Receive and distribute incoming mail and packages. Prepare outgoing mail and packages for pickup by postal services
  • Office/Facility Supply Management: Monitor and maintain office and facility supplies, including ordering and restocking as needed. Keep supply areas organized and ensure proper inventory management
  • Administrative Records Supply Room: Manage and organize administrative records and supplies. Ensure confidentiality and accuracy of records
  • Cleaning/Bathroom Supplies: Monitor and replenish cleaning and bathroom supplies as needed. Coordinate with cleaning staff for regular cleaning and maintenance
  • Kitchen Supplies: Monitor and replenish kitchen supplies, including coffee, tea, and snacks. Keep the kitchen area clean and organized
  • Drinking Water Supply: Ensure an adequate supply of drinking water is available for employees and guests. Coordinate water delivery as needed
What we offer
What we offer
  • medical, dental, vision, and basic life insurance benefit options
  • vacation, sick time, and paid holidays
  • Fulltime
Read More
Arrow Right

Front Desk Coordinator

We are offering a short term contract employment opportunity for a Front Desk Co...
Location
Location
United States , Austin
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in Administrative Assistance
  • Proficiency in using a Multi-Line Phone System
  • Experience in offering Concierge Services
  • Excellent Customer Service skills
  • Proficiency in Data Entry tasks
  • Strong Interpersonal Skills
  • Proficiency in Microsoft Excel
  • Proficiency in Microsoft Outlook
  • Proficiency in Microsoft Word
  • Proven ability to Organize Files effectively
Job Responsibility
Job Responsibility
  • Managing the organization and presentation of the front desk area
  • Handling incoming phone calls, ensuring they reach the correct individuals or departments, and taking comprehensive messages when required
  • Greeting visitors warmly, guiding them to the appropriate individuals, or providing them with comprehensive information
  • Daily collection and sorting of mail from the front of the HQ building
  • Sending outgoing mail, including certified mail and FedEx
  • Overseeing inventory, ordering supplies, and stocking common areas and breakrooms
  • Maintaining office equipment and supplies
  • Decorating the lobby and breakroom for holidays and events as appropriate
  • Setting up, rotating, and cleaning conference rooms throughout the day for all meetings
  • Managing the conference room calendar and aiding in resolving conflicts as needed
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • Fulltime
Read More
Arrow Right

Guest Service Agent - Front Office

Hotel Front Desk Agent responsibilities include registering guests, managing res...
Location
Location
United States , Moon Township, PA
Salary
Salary:
14.00 - 14.50 USD / Hour
prosperahospitality.com Logo
Prospera Hospitality
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
  • Customer service attitude
  • Excellent communication and organizational skills
  • Must be available to work a flexible schedule, including nights, weekends and holidays.
  • Hotel experience: 1 year (Preferred)
Job Responsibility
Job Responsibility
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Maintain updated records of bookings and payments
What we offer
What we offer
  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
Read More
Arrow Right

Proposal Desk Specialist

The Proposal Desk Specialist plays a crucial role by overseeing the preparation,...
Location
Location
United States , Montgomery
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A high school diploma or equivalent is required
  • A minimum of three years of relevant experience in bid, proposal, or sales coordination roles is preferred
  • Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Strong ability to work independently while managing competing demands in a dynamic environment
  • Exceptional writing, editing, and formatting skills, with a focus on document production
  • Analytical skills to interpret detailed information, compile numerical data, and extract actionable insights
  • Demonstrated ability to prioritize work tasks effectively to optimize time management and productivity
  • Detail-oriented with a commitment to producing high-quality, accurate work
  • Reliable, receptive to feedback, and consistently responsive in meeting organizational needs
Job Responsibility
Job Responsibility
  • Manage and coordinate the full lifecycle of bid submissions, ensuring timely delivery of proposals, tenders, and expressions of interest
  • Analyze bid documents, such as Requests for Proposals (RFPs) and Requests for Information (RFIs), to identify priorities and critical deadlines
  • Draft, refine, and format proposal content in alignment with established standards for quality and presentation
  • Prepare proposal materials, including statements of qualifications, templates, professional profiles, and case studies
  • Develop and maintain a centralized library of proposal-related assets, including approved content, templates, and resources
  • Collaborate with subject matter experts, sales representatives, and leaders to collect, review, and finalize substantive bid content
  • Simultaneously oversee multiple bid opportunities, prioritizing deliverables to ensure deadlines are consistently met
  • Proactively assess and refine proposal workflows to optimize efficiency and improve outcomes
  • Provide assistance with post-submission activities, such as addressing clarifications, delivering presentations, and participating in debrief sessions as needed
  • Perform additional duties as assigned by management
What we offer
What we offer
  • Access to top jobs
  • Competitive compensation
  • Medical, vision, dental, and life and disability insurance
  • Enrollment in company 401(k) plan
  • Free online training
Read More
Arrow Right

Soft Services Maintenance and Vendor Manager

We are seeking an experienced Soft Services Maintenance and Vendor Manager to ov...
Location
Location
Philippines , Makati
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in soft services maintenance and vendor management
  • Strong vendor management expertise
  • Service quality oversight
  • Ability to ensure seamless delivery of cleaning, front desk messengerial and other soft services across commercial properties
  • Experience overseeing janitorial and cleaning operations including daily cleaning, deep cleaning, and specialized cleaning services
  • Experience managing office maintenance programs including pest control, carpet and office fabric care, office waste collection and disposal services
  • Experience coordinating reception staff, and messengerial services
  • Experience supervising pest control, waste management, recycling programs, and environmental compliance initiatives
  • Experience developing and maintaining strategic relationships with soft services vendors and contractors
  • Experience negotiating service contracts, pricing structures, and service level agreements
Job Responsibility
Job Responsibility
  • Soft Services Operations Management: Oversee janitorial and cleaning operations including daily cleaning, deep cleaning, and specialized cleaning services
  • Manage office maintenance programs including pest control, carpet and office fabric care, office waste collection and disposal services
  • Coordinate reception staff, and messengerial services
  • Supervise pest control, waste management, recycling programs, and environmental compliance initiatives
  • Vendor Relationship Management: Develop and maintain strategic relationships with soft services vendors and contractors
  • Negotiate service contracts, pricing structures, and service level agreements to optimize cost and quality
  • Conduct regular vendor performance evaluations and implement improvement action plans
  • Manage vendor onboarding processes including insurance verification, background checks, and training requirements
  • Coordinate vendor scheduling to minimize disruption to building operations and occupants
  • Quality Assurance and Service Delivery: Establish quality standards and inspection protocols for all soft services operations
  • Fulltime
Read More
Arrow Right
New

Office Assistant

We are looking for an Office Assistant to support daily front desk and administr...
Location
Location
United States , Hollister
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience in reception, office support, or customer-facing administrative work is preferred, but entry-level candidates will be considered
  • Strong customer service skills with the ability to communicate clearly and effectively in person and by phone
  • Good organizational skills and attention to detail when managing documents, applications, and routine office tasks
  • Comfortable handling inbound calls and balancing multiple responsibilities in a low-volume front desk setting
  • Basic proficiency with Microsoft Office and standard office equipment
  • Ability to perform scanning, filing, and other clerical duties accurately and efficiently
  • Detail-oriented presentation and willingness to follow a business casual dress code
  • Dependable attendance and the ability to work effectively in an onsite office environment in California
Job Responsibility
Job Responsibility
  • Welcome visitors at the front desk and provide courteous assistance in a well-organized office environment
  • Answer incoming calls, respond to general questions, and direct inquiries to the appropriate team members when needed
  • Assist with tenant-related questions by providing accurate information and escalating issues when appropriate
  • Receive and organize applications, ensuring documents are properly collected and routed for review
  • Scan, file, and maintain office records to support efficient day-to-day administrative operations
  • Perform general clerical tasks such as data entry, document handling, and routine office support activities
  • Help maintain orderly front desk coverage during business hours from Monday through Friday
  • Use Microsoft Office tools to prepare, update, and manage basic administrative documents and records
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Front Desk Receptionist/Business Office Float

Northern Monmouth Regional Surgery Center has an immediate need for a full time ...
Location
Location
United States , Manalapan
Salary
Salary:
24.00 - 28.00 USD / Hour
uspi.com Logo
United Surgical Partners International Inc (USPI)
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or equivalent
  • Minimum 1-2 years of hospital or medical office experience preferred
  • Must be able to communicate verbally and non-verbally in a professional way
  • Ability to use time wisely in preparing work area to meet high-paced demand
  • Show a genuine desire to work and improve the facility as a whole
  • Extreme multi- tasker
  • Must demonstrate excellent phone etiquette and exceptional customer service skills.
Job Responsibility
Job Responsibility
  • Verifies insurance prior to patient’s arrival, to include Add On's and Direct Admits
  • Obtains pre-certification from insurance companies for procedures that require pre-certification
  • Requests office notes from referring physician if needed for authorization
  • Calculating and informing patients of amount due
  • Communicating with the Dr. office's
  • Ensures all required forms are placed in designated areas of the patient’s chart
  • Daily preparation of charts for next day's surgeries within required deadline
  • Out-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans
  • Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws
  • Other duties as assigned by the Office Manager.
What we offer
What we offer
  • Medical, dental, vision, disability, and life insurance
  • Paid time off (vacation & sick leave) – Starting PTO accrual is 15 days per year
  • 401k retirement plan
  • Paid holidays
  • Health savings accounts, healthcare & dependent flexible spending accounts
  • Employee Assistance program, Employee discount program
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
  • Fulltime
Read More
Arrow Right

Executive Assistant

KAIROS, Inc. is searching for an energetic, experienced, and highly motivated Ex...
Location
Location
United States , California
Salary
Salary:
60000.00 - 75000.00 USD / Year
kairosinc.net Logo
KAIROS Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma, required
  • Bachelor’s degree in business administration or related field, preferred
  • At least three (3) years of experience working in an administrative field
  • At least one (1) year of experience supporting Director level or above
  • Experience with SECNAV Manual US Naval Correspondence (preferred)
  • Strong customer relations, analytics, and documentation skills
  • Self-starter, highly motivated, strong work ethic with a commitment to quality
  • Microsoft office suite proficiency, i.e., Word, Excel, PowerPoint
  • Understand the importance of task prioritization, consequence, and suspense
  • Ability to work within a challenging, fast-paced, team-oriented environment
Job Responsibility
Job Responsibility
  • Anticipate executive needs and requirements, provide appropriate materials, and bring together the appropriate people and resources to address issues
  • Provide high level administrative support and assistance to company executives
  • Schedule and attend meetings for and with company executives, ensuring minutes, actions, and appropriate documentation is collected, distributed, and staffed
  • Maintaining office front desk operations during company core hours
  • Welcome and direct visitors and clients
  • Handle sensitive and confidential information professionally and in confidence
  • Maintain KAIROS corporate conference room (scheduling, facility, and meeting preparation)
  • Perform clerical functions such as, but not limited to, preparing correspondence
  • receiving guests
  • supporting other office staff and meeting coordination, as needed
What we offer
What we offer
  • Medical Coverage
  • Employer Paid Dental, Vision, Basic Life/AD&D, Short-Term/Long-Term Insurance
  • Health Savings Account with Contribution by Employer
  • 401K Plan with Employer Matching
  • Annual Discretionary Bonuses
  • Paid Time Off
  • Eleven (11) Paid Holidays
  • Certification reimbursement program
  • Tuition Reimbursement Program
  • Paid Parental Leave
  • Fulltime
Read More
Arrow Right