Desk Collection Officer Job at Wyndham Destinations (Nusa Dua, Bali)

Desk Collection Officer

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacati...

Location

Indonesia , Nusa Dua, Bali

Salary:

Not provided

Wyndham Destinations

Expiration Date

Until further notice

Requirements

Excellent time management and self-motivation and management skills
Flexible, adaptable with ability to work in a fast-paced environment
Flexibility to work rostered hours when requested
Intermediate level Microsoft Office
Ability to negotiate, be patient, persevere and show empathy to our customers
Experience in a collections or call centre environment
Knowledge of or willingness to learn all regulatory / legislative acts such as Anti Money Laundering, Debt Collections Practices, National Consumer Credit Protection Act, Privacy and apply them

Job Responsibility

Contact customers via phone, email, or messaging to follow up on overdue payments
Negotiate payment plans and provide appropriate solutions based on customer conditions
Monitor and manage assigned accounts to ensure timely collection
Update and maintain accurate records of collection activities in the system
High volume inbound and outbound calls to negotiate and service and/or collect on portfolio accounts
Maintain outstanding customer service, maximizing customer satisfaction and mitigating complaints and escalations
Provide accurate and well-informed information and advice to customers on all products, services and accounts
Maximum recovery of arrears to ensure that arrears remain within agreed targets
Working to a solution with all customers
Make sound decisions and recommendations based on appropriate assessment of customer’s ability and willingness to pay which encompasses all legislative, policy and procedural guidelines

Fulltime

Guest Services Officer - Front Desk

Guest Services Officer - Front Desk welcomes and registers hotel guests, explain...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Poses an affinity for guest service
Excellent personal presentation and interpersonal skills
Good knowledge in front office operations
Ability to use the Opera System is an advantage
Certificate in related discipline
Able to work a flexible schedule with the ability to work all shifts, weekends and holidays as per business demands and needs
Excellent reading, writing, and oral proficiency in English language
Must be able to speak, read, and write Bahasa Malaysia
Must have the right to work in Malaysia

Job Responsibility

Checks in guest in an efficient and friendly manner, using guest name whenever possible
Assures that guest is assigned type of room requested and the correct rate is charged
Arranges for luggage to be delivered to guest room
Issues correct keys to the guest
Checks out guest at end of stay
Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest
Settles bill accurately through credit card or cash transaction
Maintains a balanced bank assigned by the hotel
Makes change, cashes checks, exchanges foreign currency
Reconciles all transactions at the close of each shift

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals

Fulltime

New

Administrative Assistant

We are looking for a proactive Administrative Assistant to support daily busines...

Location

United States , Torrance

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in an administrative, office support, or receptionist-focused role is preferred
Strong written and verbal communication skills in English with the ability to interact effectively with employees, clients, and vendors
Proven ability to manage multiple priorities, stay organized, and meet deadlines in a fast-moving environment
Detail-oriented approach with strong customer service skills and a dependable attitude toward daily responsibilities
Proficiency with Microsoft Office applications, including Word, Excel, and Outlook
Experience with data entry and familiarity with accounting or administrative software is an advantage
Ability to handle confidential information with discretion and exercise good judgment in sensitive situations
Self-motivated and adaptable, with the ability to work independently while contributing to a team setting

Job Responsibility

Manage front desk activity, greet visitors, answer inbound calls, and direct inquiries in a helpful and attentive manner
Handle invoice processing and provide administrative support for billing follow-up and collection-related tasks
Maintain accurate filing systems, records, and business documentation to support efficient day-to-day operations
Assist with employee onboarding materials and help keep personnel documentation organized and up to date
Prepare and distribute internal notices, updates, and routine communications across teams
Coordinate meetings, company gatherings, and other internal or external events, including scheduling and logistical support
Monitor office equipment, track fixed assets, and help ensure workplace resources are properly documented
Manage supply inventory, submit purchase orders as needed, and keep the office stocked for daily use
Provide general administrative assistance, data entry, and cross-functional support to departments throughout the organization

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Administrative Assistant

Location

United States , Cedar Park

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in administrative support, front desk coordination, or office operations within a detail-focused environment
Ability to handle inbound inquiries, assist visitors, and provide clear information with a customer-service mindset
Strong data entry and recordkeeping skills with close attention to detail and accuracy
Proficiency with Microsoft Word and Excel for preparing reports, organizing information, and compiling meeting documentation
Comfortable managing multiple deadlines, routine transactions, and changing priorities throughout the workday
Ability to handle confidential information and follow established procedures for payments, documentation, and account support
Strong written and verbal communication skills for interacting with residents, staff, vendors, and leadership

Job Responsibility

Manage in-person and drop-box utility payments, reconcile batches, and prepare check deposits for banking through approved scanning procedures
Create, assign, and research service requests to support field operations, public inquiries, and reporting needs for leadership and board materials
Coordinate customer payment plan documentation by routing approved arrangements from the billing team and maintaining accurate related records
Distribute new service application information to prospective residents and collect required supporting documents such as identification and lease or ownership verification
Oversee pavilion and facility reservation support by setting up user access, scheduling eligible bookings, answering availability questions, and processing applicable refunds
Administer tennis and pickleball membership activities, including sharing applications, recording payments, tracking active membership periods, and arranging delivery of access credentials
Program and manage building access cards for staff, board members, vendors, and event users, including scheduling short-term access and handling card return logistics
Prepare materials for public meetings by assembling board packets, producing operational and pond-related reports, arranging agenda posting support, and updating website content such as minutes, notices, and community information
Support office and district operations through supply ordering, board meeting refreshments, recycling calendar maintenance, printer upkeep coordination, and other administrative tasks assigned by management

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Patient Service Representative

We are looking for a Patient Service Representative to support front-end patient...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in patient access, medical front desk, healthcare customer service, or a similar administrative support role
Working knowledge of patient registration, appointment scheduling, payment collection, and medical billing practices
Ability to verify insurance coverage, support authorizations or eligibility workflows, and handle Medicaid or managed care processes
Proficiency with healthcare and office systems such as Allscripts, Cerner, Dentrix, CRM platforms, or similar software tools
Strong verbal communication skills, including confidence handling inbound calls and speaking with patients, providers, and internal teams
High attention to detail with the ability to maintain accurate records, reports, charts, and documentation
Understanding of patient confidentiality standards and the importance of handling sensitive information with discretion
Ability to manage multiple tasks in a fast-paced clinical environment while maintaining professionalism and accuracy

Job Responsibility

Welcome patients and visitors courteously while providing service that reflects established patient care and customer support expectations
Complete patient registration activities accurately, update demographic and account details, and safeguard confidential health information at all times
Perform financial screening, collect applicable payments, and document transactions correctly within required records and tracking processes
Prepare and submit billing for assigned providers, review charge activity for accuracy, and follow posting guidelines to keep accounts up to date
Follow up with providers regarding unresolved encounters or outstanding charges to help prevent delays in claim and billing workflows
Coordinate with program managers on daily appointment activity, including missed visits, cancellations, and schedule updates
Place outbound calls to confirm upcoming appointments and support attendance for both new and returning patients
Verify Medicaid and managed care coverage, assist with eligibility and enrollment steps, and process disenrollment actions when needed
Maintain reports, logs, and compliance-related data, including meaningful use reporting, and scan supporting documents into patient charts
Share information about available organizational and community services, schedule follow-up care, and assist with additional departmental projects as assigned by leadership

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in our company 401(k) plan

Front Desk/Patient Service Coordinator

We are seeking a friendly, organized, and detail-oriented Front Desk/Patient Ser...

Location

United States , Pittsburgh

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a medical, dental, or general office environment preferred
Strong communication skills with a professional and welcoming demeanor
Proficiency with scheduling systems and basic computer applications (Microsoft Office, EMR/EHR systems preferred)
Ability to multitask, stay organized, and maintain accuracy in a fast-paced environment
Commitment to delivering excellent patient service and supporting a positive team environment

Job Responsibility

Serve as the first point of contact by greeting patients, answering phones, and responding to general inquiries
Schedule, confirm, and update patient appointments while ensuring accuracy and efficiency in the practice's scheduling system
Check patients in and out, collect necessary information, verify documentation, and ensure all data is entered correctly into the patient management system
Maintain organized and up-to-date patient records while following all privacy and confidentiality guidelines
Assist with general office duties such as filing, copying, scanning, processing mail, and maintaining a clean, welcoming reception area
Collaborate with clinical and administrative staff to support smooth office operations and positive patient experiences
Provide outstanding customer service by addressing patient needs, resolving issues, and ensuring timely follow-up when necessary

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Guest Relations Officer

Checks in guests in an efficient and friendly manner, using guest name whenever ...

Location

Japan , Kita-ku, Osaka

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

College degree preferably specializing in Hospitality major
2 Years in a front desk role or 2 years’ luxury customer service experience are necessary
Requires working knowledge of Four Seasons services, policies, or operations and generally learns on-the-job
Requires knowledge of the ability to operate computer equipment
Ability to read and speak English and Japanese in a clear manner

Job Responsibility

Checks in guests in an efficient and friendly manner, using guest name whenever possible
Assures that guest is assigned type of room requested and the correct rate is charged
Reconfirms stay dates, special requests, and reason for stay
Arranges for luggage to be delivered to guest room
Issues correct keys to the guest
Checks out guest at end of stay
Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest
Settles bill accurately through credit card or cash transaction and ensures billing clarity
Maintains a balanced bank assigned by the hotel
Makes change, cashes checks, exchanges foreign currency and produces paid outs for vendors and guests

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Front Desk Agent

Four Seasons Resort and Residences Napa Valley is seeking candidates with previo...

Location

United States of America , Calistoga

Salary:

26.68 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Preferred experience in a luxury hotel in Front Office and/or Concierge or Guest Services
Knowledge of Napa Valley and surrounding areas, highly desirable, however not required
Strong written and oral presentation skills
Ability to multi-task in a high volume and demanding environment
Strong computer skills
Previous sales experience (upselling), highly desirable
Strong problem solving skills, ability to handle difficult situations and guests
This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.

Job Responsibility

Checks in guest in an efficient and friendly manner, using guest name whenever possible
Assures that guest is assigned type of room requested and the correct rate is charged
Arranges for luggage to be delivered to guest room
Issues correct keys to the guest
Checks out guest at end of stay
Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest
Settles bill accurately through credit card or cash transaction
Maintains a balanced bank assigned by the hotel
Makes change, cashes checks, and exchanges foreign currency
Reconciles all transactions at the close of each shift

What we offer

Competitive Salary & Benefits
Cigna medical and dental benefit options effective after 30 days of employment
8 weeks of New Parental Leave Pay after 1 year of employment
Excellent Training and Development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals
401k Retirement Plans

Fulltime

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Desk Collection Officer

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