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ONNEC are seeking a Design Support Administrator, a key enabling position within ONNEC’s Connectivity Design function. The role provides comprehensive administrative, systems and reporting support across the Design and Estimation team, ensuring the efficient operation of activities across both pre sales and post sales phases. The post holder will be responsible for maintaining accuracy and integrity across systems and databases, supporting departmental reporting and analytics, and ensuring design information, documentation and data are controlled in line with ONNEC processes and standards. This role does not carry technical design authority but is critical in supporting the effective delivery, governance and visibility of the Design team’s workload and performance.
Job Responsibility:
Provide day‑to‑day administrative support within the ‘Design and Estimation’ team
Assist with the coordination, tracking and administration of workload, submissions and deliverables
Preparation of small work and variation quotations within Intact to facilitate livening
Support the maintenance and organisation of design documentation, cost information and related records
Act as a central administrative point of contact for the Design and Estimation team
Maintain and update systems, databases and trackers used by the Design and Estimation team
Ensure data accuracy, consistency and version control across all design‑related platforms
Support Design Consultants and Managers with system administration, updates and data entry
Assist with continuous improvement of design systems, data quality and administrative processes
Support the preparation and administration of regular department reports
Extract, collate and validate data for management reporting and operational analytics
Assist with the upkeep of reporting templates, dashboards and performance trackers
Provide ad‑hoc reporting and analysis to support Design Managers and the Director of Pre‑Sales
Support the administration of pre‑contract and post‑contract design activities in line with ONNEC procedures
Coordinate information flow between Design, Sales, Commercial and Project Delivery teams
Maintain accurate records to support precontract reviews, handovers and internal governance processes.
Requirements:
Strong administrative and organisational skills with high attention to detail
Experience in an administrative or support role within a technical, engineering or professional services environment
Confidence working with databases, spreadsheets and structured data
Strong IT skills, particularly Microsoft Excel, Word and PowerPoint
Ability to manage multiple priorities and work to deadlines in a fast‑paced environment
Clear written and verbal communication skills
Proactive, methodical and reliable approach to work
Ability to work effectively as part of a collaborative team.
Nice to have:
Experience supporting a design, engineering or construction‑related function
Experience using Intact (or similar estimating, design or costing systems)
Experience producing or supporting management information, reporting or analytics
Exposure to structured cabling, ICT or construction project environments
Experience with document control or quality management systems.