CrawlJobs Logo

Design Researcher

socialvalueportal.com Logo

Social Value Portal Ltd

Location Icon

Location:
United Kingdom , Shadwell, East London

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

40000.00 - 47000.00 GBP / Year
Save Job
Save Icon
Apply Position

Job Description:

As a Design Researcher, you will work on projects planning, conducting and analysing research using qualitative and mixed methods approaches – making sure that all of our work is evidence-based and using research findings to inform decision-making and action. As part of multidisciplinary teams, you will work with other specialists to produce high-quality work that meets the needs of users. Alongside this, you will play an active role in contributing to our Research & Analysis practice.

Job Responsibility:

  • Working as part of multidisciplinary teams– embedding design research approaches into agile ways of working, delivering high quality work, and providing strategic support, balancing users needs against organisation goals and outcomes
  • Designing and planning research - adapting approaches depending on a client’s organisation cultures, design maturity and appetite for change
  • Communicating research and insightsclearly, telling the story of our work and impact
  • Supporting other specialists and client teams to promote design research best practice
  • Fostering a cultureof collaboration and continuous improvement
  • Actively contributing to our Research & Analysis practice within TPXimpact through internal time, skills development, knowledge management and sharing
  • Continuously maintainingand updating your skills and knowledge to stay current within your relevant field of expertise

Requirements:

  • Experience contributing to problem framing and research scoping, working with teams to understand existing knowledge to define assumptions and/or hypotheses
  • Experience designing research for user facing products and services in client facing teams or projects
  • Proficiency in different research materials/stimuli to communicate clear intent and open discussion - creating engaging artefacts for insights and decision making
  • Experience supporting the design of inclusive and accessible products and services, ensuring compliance throughout the research process
  • Experience working with prototypes and/or pilot interventions using a mix of methods
  • Experience working with other designers, researchers, analysts and developers in a multidisciplinary team to deliver high quality design work
  • Experience operating in a fast-paced environment, balancing internal business priorities with external delivery and work on client projects
  • Experience facilitating activities to progress the work and present the story of change and impact
  • Experience working in ambiguous situations, contributing to building a shared understanding, with clarity and direction
  • Comfortable mentoring junior researchers or members of a client team, and working with them to develop their skills
  • Experience working with teams with low design maturity
  • Able to design appropriate and engaging research, with ethical and inclusive consideration at its core - including user grouping and segmentation design, designing approaches and participant and research management
  • Able to deliver research independently and with others using a variety of methods from discovery to evaluative research with transactional, operational users and/or governance stakeholders to understand people - behavioural context, culture and lived experiences to help define, improve and iterate products, services and policy
  • Able to independently analyse and synthesise qualitative data as well as facilitate teams to enable continuous insight development throughout different stages of design and delivery and enables evidence-based learning decision making
  • Able to manage research operations - quality assurance and governance, tooling, knowledge management at scale within client programmes and research practice team
  • Able to effectively convey the value and impact of user-centred design and research design both within an organisation and in the broader public discourse
  • Able to create visual and engaging artefacts for conducting, communicating research and representing users, and collaborate effectively with others to do so
  • Able to work in the open and communicate the story of your work and impact
  • Contribute to and take ownership of training and skills transfer initiatives, including peer-to-peer to skills and knowledge sharing
  • Collaborate effectively with other designers across disciplines, including data and impact analysis, content, service, and interaction design

Nice to have:

  • Comfortable mentoring junior researchers or members of a client team, and working with them to develop their skills
  • Experience working with teams with low design maturity
What we offer:
  • 30 days holiday + bank holidays
  • 2 volunteer days for causes that you are passionate about
  • Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave
  • Life assurance
  • Employer pension contribution of 5%
  • Health cash plan
  • Personal learning and development budget
  • Employee Assistance Programme
  • Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
  • Financial advice
  • Health assessments

Additional Information:

Job Posted:
May 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Social Value Portal Ltd - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Design Researcher

Product Designer / User Research

Our client is in the business of better health and we touch the lives of patient...
Location
Location
Salary
Salary:
Not provided
zoolatech.com Logo
Zoolatech
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of product design experience
  • 2+ years of user research experience
  • Ability to explore the design of complex systems is a must
  • Excellent written and oral communication skills to communicate design rationale and thinking
  • Ability to inspire and get people on-board
  • Ability to design within cross-functional teams and hold yourself responsible for delivering business outcomes
  • Ability to support design culture within an organization: supporting hiring, refining processes and systems, bringing new knowledge and ideas about how we work
  • Understanding of design systems, data platforms and UI delivered through multiple devices (desktop, tablet & mobile)
  • Patience: these systems are complicated and the experience we create will evolve over time, a willingness to keep working to improve it will help you succeed
Job Responsibility
Job Responsibility
  • Decide what user research is needed, apply research, and analyze results
  • Work with Product Management and Engineering as a team
  • Design within a simple, user-centered design process
  • Use and improve supporting tools and infrastructure
  • Deliver designs from concept to market for key products
  • Apply fundamental user experience, design and research principles to deliver intuitive customer journeys
  • Transform ideas into creative, simple and responsive designs under technology and time constraints, working closely with peers in Product Management & Development
  • Spend time in the field getting to know & understand the workflow of doctors, and the challenges they face. Leverage User Research and testing feedback to inform and validate design decisions
  • Support the creation of a world-class design culture and practice within our studio
  • Demonstrated excellence in creating user flows, interaction patterns and product experiences that align with user needs
What we offer
What we offer
  • Paid Vacation
  • Sick Days
  • Floating Holidays
  • Sport/Insurance Compensation
  • English Classes
  • Charity
  • Training Compensation
Read More
Arrow Right

Product Designer / User Research

Our client is in the business of better health and we touch the lives of patient...
Location
Location
Mexico , Guadalajara
Salary
Salary:
Not provided
zoolatech.com Logo
Zoolatech
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of product design experience
  • 2+ years of user research experience
  • Ability to explore the design of complex systems is a must
  • Excellent written and oral communication skills to communicate design rationale and thinking
  • Ability to inspire and get people on-board
  • Ability to design within cross-functional teams and hold yourself responsible for delivering business outcomes
  • Ability to support design culture within an organization: supporting hiring, refining processes and systems, bringing new knowledge and ideas about how we work
  • Understanding of design systems, data platforms and UI delivered through multiple devices (desktop, tablet & mobile)
  • Patience: these systems are complicated and the experience we create will evolve over time, a willingness to keep working to improve it will help you succeed
Job Responsibility
Job Responsibility
  • Decide what user research is needed, apply research, and analyze results
  • Work with Product Management and Engineering as a team
  • Design within a simple, user-centered design process
  • Use and improve supporting tools and infrastructure
  • Deliver designs from concept to market for key products
  • Apply fundamental user experience, design and research principles to deliver intuitive customer journeys
  • Transform ideas into creative, simple and responsive designs under technology and time constraints, working closely with peers in Product Management & Development
  • Spend time in the field getting to know & understand the workflow of doctors, and the challenges they face. Leverage User Research and testing feedback to inform and validate design decisions
  • Support the creation of a world-class design culture and practice within our studio
  • Demonstrated excellence in creating user flows, interaction patterns and product experiences that align with user needs
What we offer
What we offer
  • Paid Vacation
  • Holidays Day Off
  • Sick Days
  • Bereavement Leave
  • Sport Compensation
  • English Classes
  • Food Vouchers
  • Training Compensation
  • Maternity and Paternity Leave
  • Savings Fund
Read More
Arrow Right

Product Designer / User Research

Our client is in the business of better health and we touch the lives of patient...
Location
Location
Salary
Salary:
Not provided
zoolatech.com Logo
Zoolatech
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of product design experience
  • 2+ years of user research experience
  • Ability to explore the design of complex systems is a must
  • Excellent written and oral communication skills to communicate design rationale and thinking
  • Ability to inspire and get people on-board
  • Ability to design within cross-functional teams and hold yourself responsible for delivering business outcomes
  • Ability to support design culture within an organization: supporting hiring, refining processes and systems, bringing new knowledge and ideas about how we work
  • Understanding of design systems, data platforms and UI delivered through multiple devices (desktop, tablet & mobile)
  • Patience: these systems are complicated and the experience we create will evolve over time, a willingness to keep working to improve it will help you succeed
Job Responsibility
Job Responsibility
  • Decide what user research is needed, apply research, and analyze results
  • Work with Product Management and Engineering as a team
  • Design within a simple, user-centered design process
  • Use and improve supporting tools and infrastructure
  • Deliver designs from concept to market for key products
  • Apply fundamental user experience, design and research principles to deliver intuitive customer journeys
  • Transform ideas into creative, simple and responsive designs under technology and time constraints, working closely with peers in Product Management & Development
  • Spend time in the field getting to know & understand the workflow of doctors, and the challenges they face. Leverage User Research and testing feedback to inform and validate design decisions
  • Support the creation of a world-class design culture and practice within our studio
  • Demonstrated excellence in creating user flows, interaction patterns and product experiences that align with user needs
What we offer
What we offer
  • Paid Vacation
  • Sick Days
  • Floating Holidays
  • Sport/Insurance Compensation
  • English Classes
  • Charity
  • Training Compensation
Read More
Arrow Right

Senior Design & Research Operations Specialist

We are seeking a Senior Design & Research Operations Specialist to help us scale...
Location
Location
Canada; United States , Toronto; Calgary; Vancouver
Salary
Salary:
126200.00 - 170800.00 CAD / Year
clio.com Logo
Clio
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in design, research, or product operations
  • Strong organizational, communication, and program-management skills
  • Comfort navigating ambiguity and bringing structure to complex systems
  • Proficiency with design and research tools (Figma, Miro, Maze, Pendo)
  • Experience maintaining process documentation and operational metrics
  • A pragmatic, collaborative approach to problem-solving and continuous improvement
  • Experience working in fast-paced, iterative product development environments
  • Deep understanding of good user experience, IA, and visual design
  • Demonstrate a keen interest in improving your craft by using AI
Job Responsibility
Job Responsibility
  • Lead the operational foundation for Design & Research, managing tools, systems, and budgets
  • Shape and maintain the rhythms and rituals that connect our teams within Design and within the organization
  • Coordinate research operations by managing participant recruitment, scheduling, incentives, and insights management
  • Develop and maintain shared documentation and guidelines that strengthen collaboration between Design, Research, Product, and Engineering
  • Identify and implement process improvements that increase clarity, reduce friction, and enable faster, more informed decisions
  • Design and evolve onboarding programs that help new designers and researchers ramp quickly
  • Track and report on key operational metrics including team health, delivery velocity, and efficiency
  • Partner with Design & Research leadership to align on operational vision, priorities, and long-term goals
  • Support the evaluation and rollout of new tools and vendors
  • Contribute to building a collaborative, high-performing culture
What we offer
What we offer
  • Top-tier health benefits, dental, and vision insurance
  • Hybrid work environment
  • Flexible time off policy, with an encouraged 20 days off per year
  • $2000 annual counseling benefit
  • RRSP matching and RESP contribution
  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
  • Fulltime
Read More
Arrow Right

UX Designer & Researcher

Our client operates in the Public Sector & Culture, driving digital transformati...
Location
Location
Belgium , Brussels
Salary
Salary:
Not provided
ariadgroup.com Logo
ARIAD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in usability testing, wireframing, and prototyping
  • Strong skills in HTML and CSS (5+ years)
  • Proficiency with design and prototyping tools such as Figma, Sketch, or MockPlus
  • Knowledge of responsive and mobile-first design principles
  • Familiarity with Agile methodologies and collaborative workflows
  • Excellent analytical skills for both qualitative and quantitative data
  • Ability to conduct interviews and focus groups, including creating interview guides
  • Strong communication skills in French and English
Job Responsibility
Job Responsibility
  • Conduct qualitative usability tests (including guerilla testing) with target users to validate mock-ups and extract actionable insights
  • Prepare detailed test reports to support decision-making and improvements
  • Identify areas for enhancement to meet user expectations and improve overall experience
  • Create, correct, and refine wireframes and prototypes based on user feedback
  • Assist functional analysts in reviewing business needs and aligning them with UX goals
  • Finalise prototypes and deliverables from previous UX consultants
  • Develop user flows and other artefacts to clarify requirements when needed
  • Collaborate closely with development and business teams to ensure smooth implementation
  • Support the evolution of a coherent design system across multiple portals
What we offer
What we offer
  • Digital recruitment process and onboarding
  • Collaborate with a supportive, multidisciplinary team committed to innovation
  • Hybrid working model with remote flexibility
  • Personalised follow-up & honest feedback guided by our Digital Talent Managers
  • Gain a rich community of other digital professionals at quarterly events and meetups
  • Join our annual Workcation event in sunny Southern Spain
  • Ongoing opportunities to learn and grow professionally including personal and professional development and guidance
  • Access to leading A-brands in Europe such as Samsung, ING Bank, Carrefour, L'Oreal, Decathlon and many others
  • Fulltime
Read More
Arrow Right

Senior UX Researcher

Designing, conducting, and analyzing results from a variety of research studies ...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
lollypop.design Logo
Lollypop Design Studio
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduate or postgraduate degree in Cognitive Science, Neuroscience, Psychology, Anthropology, Human Factors, Market Research, or related field
  • 4+ years of experience in planning, conducting, analyzing, and presenting research results with various methodologies
  • Knowledge of qualitative and/or design research methods, and the ability to apply them to real-world practical problems
  • Knowledge of innovation/early stage design research methods, knowledge and experience with interaction design tools, and familiarity with usability lab and video recording equipment
  • Showcase strong problem-solving and analytical skills, great at ideating and insight generation
  • Strong communication skills- both verbal and written
Job Responsibility
Job Responsibility
  • Partner with experienced researchers to drive research efforts on individual studies: planning, conducting, analyzing, and presenting user research studies
  • Utilize different methods, including user experience evaluations, interviews, contextual field studies, and others
  • Manage, catalog findings, develop insights, and create insightful and actionable findings and research presentations
Read More
Arrow Right

Service Designer

Service Designer plays a pivotal role in enhancing the overall service experienc...
Location
Location
United States of America , Charlotte; Tempe
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Higher education in Design, Interaction Design, UI/UX Design, Psychology, Service Design, or a design research portfolio showcasing relevant experience
  • A portfolio demonstrating design research, storytelling, and UX design capabilities
  • Proficiency in Figma prototyping
  • Experience using design research methods to discover user problems and opportunities
  • Experience synthesizing large volumes of user interview data (preferred)
  • Strong facilitation skills with expertise in collaborative problem-solving techniques to drive team alignment
  • Excellent written and verbal communication skills in English
  • Self-motivated with the ability to work independently and collaboratively with stakeholders
  • Collaborative mindset with the ability to build trust and relationships across teams
  • Strong communication skills to articulate complex ideas and research findings clearly to varied audiences
Job Responsibility
Job Responsibility
  • Contribute to the development of service design strategies that align with business objectives
  • Help define a user experience vision and inspire cross-functional teams to execute against it
  • Conduct design research to define target customers and uncover their needs, problems, and opportunities
  • Synthesize large volumes of user interview data to deliver actionable insights that inform design decisions
  • Facilitate user-journey mapping workshops to identify and solve user problems collaboratively
  • Lead ideation workshops based on research findings and assist with prototype validation to drive innovative solutions
  • Conceive of and contribute to UX design from problem discovery to ideation through to usability testing
  • Develop creative and innovative design solutions, co-creating prototypes with UI designers and iterating based on user feedback to improve experiences
  • Influence team roadmaps to prioritize and integrate experience enhancements
  • Build relationships and trust with stakeholders, peers, and working groups
  • Fulltime
Read More
Arrow Right

Ux Researcher

Inspire better strategic decision making by delivering compelling presentations ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
magentus.com Logo
Magentus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in interaction design, psychology, human factors or a research related subject area is preferential
  • In the absence of official qualifications, we’re open to candidates that can demonstrate real-world application of design research methodologies and deep knowledge of the theoretical side
  • Experience in applied product research, preferably for a commercial B2B or SaaS company
  • Experience with design research – utilising various methods including but not limited to usability studies, contextual inquiry and surveys
  • Experience with Design Thinking preferred but not essential
  • Technology and/or health Industry experience is a plus
  • Ability to work autonomously, be highly organised, creative, curious and insightful
  • Pragmaticism: you value progress over academic perfection
  • Research methods: Familiarity with qualitative or quantitative user research such as contextual enquiries, ethnography, benchmarking, card sorting, group moderation, or survey design
  • Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process
Job Responsibility
Job Responsibility
  • Subject matter expert for UX Research in the business
  • Study customers and customer groups to uncover problems, design opportunities, realistic context and other valuable information inform product strategy
  • Contribute to identifying / validating new strategic opportunities for the business based on research findings
  • Adopt a variety of research methods as appropriate based on project requirements and user recruitment constraints
  • Work closely with Customer Support, Marketing and Product Delivery departments to keep the voice of the customer present in decision making and provide expert advice on how to validate assumptions
  • Create low-fidelity visualisations of user journeys, mental models and information architecture using storyboards, user flows and sitemaps
  • Document and present insights clearly to internal teams, mindful to the needs of different audiences
  • Design and distribute periodic customer surveys
  • Own and manage repository of qualitative research data
  • Synthesise quantitative feature release feedback
What we offer
What we offer
  • Hybrid working environment from London office (Farringdon) – 3 days a week from the Office and 2 from home
  • 25 days (increases with length of service up to 4 days) plus 8 bank holiday
  • Holiday purchase scheme via salary sacrifice
  • An extra day annual leave for your birthday
  • Enhanced Maternity Leave
  • Enhanced Paternity Leave
  • Religious holiday swap programme
  • Up to two days paid Volunteering days
  • Paid time off during the working day to donate blood
  • Pawrental Leave
  • Fulltime
Read More
Arrow Right