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Design Research & Strategy Specialist

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
India , Bengaluru

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

Wells Fargo is seeking a Design Research & Strategy Specialist

Job Responsibility:

  • Research and design of the existing mobile and internet channels while following existing branding protocols
  • Work with internal teams to implement approved design strategies and research and plan mobile and internet channel creation and expansion
  • Research growth opportunities that advance the online customer experience strategy
  • Create or collaborate on new and existing web or multimedia applications
  • Ensure consistency throughout the creation of electronic communications and websites by utilizing company brand and quality standards
  • Collaborate and consult with other designers and internal groups
  • Mentor less experienced individuals

Requirements:

  • 2+ years of Website or Application Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Identify, analyse, document, and validate business requirements in check process
  • Define and document requirements and user stories using Jira as prescribed by the team, ensure proper backlog grooming and sprint readiness, and run appropriate meetings to validate the artefacts produced prior to signoff
  • Translate business requirements into functional specifications for technical teams
  • Conduct stakeholder workshops, requirement elicitation sessions, and process mapping exercises
  • Create detailed process flows, user journeys, wireframes, mock ups, and interactive prototypes
  • Work closely with Product Owners, Technology, Operations, Compliance, UAT, & QA teams
  • Maintain structured documentation and knowledge repositories in Confluence
  • Perform gap analysis between legacy check systems and modern digital platforms
  • Support UAT planning, test case review, and defect triage
  • Drive workflow optimization and operational efficiency improvements
  • Ensure regulatory and compliance considerations are incorporated into solutions
  • Leverage AI tools responsibly to improve productivity, documentation quality, analysis, and requirement refinement
  • Display a high degree of stakeholder management and analysis
  • Work closely with the Project Management team to ensure that the project remains on track and progress communicated frequently in line with key artefacts provided
  • Identify, analyse and manage risks, issues and interdependencies, escalating as necessary and ensure project tasks are completed according to established timelines
  • Build relationships and influence Internal and external stakeholders to help navigate Wells Fargo move towards the it future state in line with the firm strategy and business objectives.
  • Maintain up to date working knowledge of the industry and ensure that the organization’s interests are considered
  • Graduate/post-graduate with of relevant work experience in banking, FinTech or BFSI industry
  • Experience in business-technology environment, or equivalent demonstrated through one or a combination of the following: work experience, training, education
  • Be familiar with both the Systems Development Life Cycle (SDLC), Change Management, Agile, Scrum principles
  • Exceptional communication and relationship building skills at all levels of the organization.
  • Excellent documentation skills ensuring traceability of the delivery back to requirements.
  • Experience documenting testing strategies, coordinating testing efforts across multiple platforms and business functions, capturing and documenting business requirements, and communicating progress.
  • Ability to identify the root cause of problems and propose solutions resulting in clear options and recommendations that can be considered to address the issues identified.
  • Experience working within both waterfall and agile methods of project delivery.
  • Fluent in the following applications: All MS Office Application and Agile Enterprise Jira, and Confluence.

Additional Information:

Job Posted:
March 22, 2026

Expiration:
March 31, 2026

Employment Type:
Fulltime
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