Design Program Manager

• Build and improve project workflows—from planning and prioritization to handoff and QA
• Drive initiatives from brief to launch: clarify scope, track milestones, flag risks, and keep us on time
• Monitor project health across multiple tracks, reporting status, risks, and decisions as needed
• Be the go-to for all things design operations: triage requests, aligning timelines, and managing communications
• Partner with PMs, engineers and internal stakeholders to connect the dots between product, design, and business goals
• Help stakeholders understand what’s needed, what’s possible, and what’s next
• Own creative production processes, especially for marketing and sales collateral
• Grow and manage a bench of vendors, freelancers, and agencies to flex with demand
• Ensure design intent carries through execution—QA, redlines, and implementation reviews included
• Help evolve and maintain our design system, ensuring consistency across tools and surfaces
• Coordinate documentation, track contributions, and support adoption across teams
• Pitch in on occasional production needs—from campaign assets to internal decks
• Help the team prioritize work, make tradeoffs, and communicate clearly across stakeholders
• Lead operational initiatives that improve team efficiency, morale, and output
• Define and measure success for tools and processes—iterate based on what’s working

• 5–8+ years in design operations, creative production, or program management
• Experience supporting both product and brand/marketing design
• Strong understanding of UX/UI principles and the end-to-end design lifecycle
• Familiarity with marketing/production design workflows—including vendor and asset management
• Experience managing or contributing to design systems
• Excellent communication and stakeholder management skills
• Proactive, organized, and able to bring structure to shifting priorities and ambiguous asks
• Proficient in tools like Linear, Asana, Figma, Notion, and GSuite

Bonus: experience in fintech, B2B SaaS, or regulated environments

• Competitive compensation based on experience, geographic location, and role
• Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
• Paid parental leave
• Flexible vacation policy, including PTO and paid holidays
• A fun and challenging team environment in a dynamic industry with ample opportunities for career growth