This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Join a forward-thinking organisation dedicated to revolutionising retail through innovative solutions and operations. We leverage physical spaces to test new concepts and pilot initiatives, helping brands and retailers thrive in a dynamic marketplace.
Job Responsibility:
Conduct thorough research to identify opportunities for innovation through a systems lens
Develop conceptual designs that elevate both customer and employee experiences in retail
Design and prototype in-store experiences, merging digital and physical elements seamlessly
Apply service design methodologies to enhance customer interactions
Lead hands-on experiments, swiftly testing and iterating on fresh ideas
Stay ahead of trends in retail, consumer behaviour, and technology to inform innovation strategies
Collaborate closely with stakeholders across technical design, operations, and people teams
Communicate insights and recommendations clearly to drive effective decision-making
Requirements:
Strong qualitative and quantitative research abilities
A knack for translating insights into tangible design concepts and experiments
Experience in retail, service design, CX/UX design, or store operations
Comfort in fast-paced, iterative environments
A strategic problem-solver who executes ideas quickly and effectively
Excellent communication skills and strong stakeholder management capabilities
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