Design and Concept Coordinator Job at Randstad (Edmonton)

Job Description

As a Design & Concept Coordinator, you will act as a crucial guide for homeowners embarking on the initial phases of their remodeling projects. This position blends design work, project planning, client relationship management, and consultative sales to smoothly transition customers from their initial visions to a well-defined renovation strategy tailored to their lifestyle and budget. Operating as the primary liaison between the customer and our internal staff , you will utilize a thoughtful, low-pressure approach to discover the genuine needs and pain points of prospective clients.

Job Responsibility

Oversee and track all inbound sales inquiries to guarantee prompt communication and accurate system documentation
Execute site assessments and discovery calls to fully grasp the prospect's budget expectations, design preferences, and overarching project challenges
Educate prospective customers on the inherent value of the provided renovation services and industry expertise
Direct clients through the initial design agreements to ensure a highly structured and well-managed transition into the active construction phase
Provide the drafting department with necessary defined inputs prior to the commencement of their as-built drawing work
Craft unique design concepts using information gathered from site tours, as-built drawings, and client consultations while respecting financial boundaries
Host preliminary design meetings to showcase proposed layouts, scopes of work, and cost estimates while carefully capturing customer input
Assemble detailed project handoff materials for the internal drafting crew
Partner with drafting personnel to produce proposal drawings that clearly outline the comprehensive construction scope and match the homeowner's aesthetic vision
Inspect finalized design concepts and drawings to verify they meet functional requirements, project objectives, and general accuracy
Assist in final contract discussions by contributing to design talks, clarifying the scope of work, and answering any client inquiries
Participate actively in weekly team meetings to provide updates regarding current design files, lead status, and client progress

Requirements

Demonstrated ability to perform computer-based tasks for extended periods, including proficiency and comfort working with design software
Strong interpersonal skills to cultivate trust, professionalism, and transparent communication with clients
Comfortable visiting active construction environments, which may expose you to uneven surfaces, dust, and noise, occasionally requiring the use of personal protective equipment (PPE)
Physical capability to perform occasional light lifting of materials, generally staying under 15 lbs
Aptitude for presenting budget details, project scopes, and proposal drawings in a clear, confident, and professional manner

What we offer

Predictable schedule with standard weekday working hours
Minor flexibility to accommodate client meetings or specific project deadlines
Dynamic work environment that combines typical office duties with local travel for site visits at residential properties
Positive sales culture that focuses on consultative problem-solving rather than aggressive, high-pressure tactics
Frequent and enriching collaboration alongside various internal departments, external suppliers, and homeowners

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Design and Concept Coordinator

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