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Design Advisor

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Social Value Portal Ltd

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Location:
United Kingdom , Farnham

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service. We're looking for a warm and personable Design Advisor to join our superb team within our stunning Showroom in Farnham a permanent, part time basis working 32 hours over 5 days of the week. You'll be someone who loves making people feel welcome, has exceptional customer service experience, a keen eye for interiors, and brings energy and organisation to everything you do.

Job Responsibility:

  • Deliver a warm and welcoming experience, greeting customers, offering refreshments, and guiding them through the showroom
  • Understand each customer's needs, offering thoughtful advice on gifting, styling, furniture, kitchens, and materials
  • Handle sales and enquiries confidently, processing orders, preparing quotations, and liaising with suppliers when required
  • Promote our whole-home philosophy and kitchen design service in a natural, consultative way
  • Provide excellent customer care, resolving enquiries or concerns with professionalism and attention to detail
  • Maintain beautiful showroom standards, ensuring visual merchandising and presentation reflect our commitment to quality and craftsmanship
  • Support local marketing and events, including social media activity, appointment coordination, and customer follow-ups to build lasting relationships

Requirements:

  • Experience in a customer-facing role
  • Genuine love for interiors with confidence in color, fabrics, and styling
  • Organised and comfortable using tools such as Excel and Outlook
  • Motivated by achieving results while keeping customer experience at heart
  • Warm, approachable, and enjoys working collaboratively as part of a supportive team
What we offer:
  • Competitive salary
  • Generous holiday allowance
  • Purchased additional annual leave scheme
  • Life assurance
  • Company sick pay
  • Enhanced maternity and paternity leave
  • Cycle to work scheme
  • Gym membership
  • Generous Neptune new item and outlet discounts
  • Perkbox: Wellbeing Hub and Retail Discounts Portal
  • Your birthday day off
  • Two paid volunteer days a year
  • Day off if you become a Grandparent
  • A week off to celebrate a life event
  • Refer a friend scheme
  • Long service holiday allowance increase
  • Training Workshops

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Parttime
Work Type:
On-site work
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