Deputy Store Manager Job at Fortnum & Mason (London)

Deputy Store Manager

The Deputy Store Manager plays a key role in supporting the Store Manager with t...

Location

United Kingdom , London

Salary:

14.55 GBP / Hour

Leyland SDM

Expiration Date

Until further notice

Requirements

Previous experience in a store leadership or team leader role within a retail environment
Strong leadership and people management skills, with the ability to motivate, coach, and develop a team
Proven ability to deliver excellent customer service and resolve customer queries or complaints
Experience supporting sales growth and achieving store targets
Excellent organisational and time management skills for managing store operations and colleague rotas
Effective communication and interpersonal skills for working with colleagues, customers, and management
Ability to address and resolve operational and customer issues promptly
Experience supporting stock control, deliveries, and inventory processes
Understanding of health and safety, trading standards, and company policy compliance in a retail setting
Flexible and able to take responsibility for store operations in the absence of the Store Manager

Job Responsibility

Motivate and challenge the team to exceed store performance targets, driving sales and profit growth through effective decision-making and continuous improvement
Engage with customers and colleagues to deliver outstanding service, enhance customer loyalty, and ensure a positive in-store experience
Lead, train, coach, and empower team members to build a knowledgeable, motivated, and effective team that is aligned with company vision and values
Act as store leader in the absence of the Store Manager, ensuring the safety and wellbeing of customers and colleagues, and maintaining high standards of store presentation, merchandising, and cleanliness
Monitor and ensure adherence to in-store processes, trading standards, and legal requirements to protect the company’s reputation and customer confidence
Stay up to date with products, services, and promotions, and coach the team to provide tailored solutions for customers
Support stock control, deliveries, and inventory management to ensure product availability and minimise losses
Ensure effective communication within the team and with management, and assist with preparing reports on sales, stock, and team performance
Address operational or customer issues promptly and identify opportunities to improve store processes and team performance

Fulltime

Deputy Store Manager

Do you have experience of working within the retail FMCG marketplace? Are you pa...

Location

United Kingdom , London/Notting Hill

Salary:

35000.00 - 40000.00 GBP / Year

Gillespie Recruitment

Expiration Date

Until further notice

Requirements

Previous experience within a luxury food environment
A passion for delivering a world-class service
A ‘hands on’ approach to working and be able to use own initiative
A positive, approachable and professional attitude and demeanour
Possess a good level of computer literacy
Work well as part of a team and independently in a busy environment
Possess a positive approach to learning, and development
Also, be familiar with key aspects of retail management, including health and safety, training, and stock control

Job Responsibility

Support the day-to-day operational running of the business
Responsible for achieving all targets, budgets and KIP’s set
Deliver a world-class customer experience to every customer
Ensure that the store reflects a world-class shopping facility

Fulltime

Junior Deputy Manager

At Monica Vinader, we’re on a mission to prove that buying better, wearing longe...

Location

United Kingdom , London

Salary:

Not provided

Monica Vinader

Expiration Date

Until further notice

Requirements

A demonstrated passion for customer service and driving a business
Commercially aware and target driven
Excellent communication and interpersonal skills
Flexible, able to adapt
Ability to work well under pressure in a fast paced environment
Ability to document your authorisation to work in the United Kingdom

Job Responsibility

Support the Concession Manager and being the ‘go-to’ person when you are the most senior Management Team member on shift
Driving sales and exceeding targets through exceptional customer service and building a client business
People management and coaching to deliver the above
Maximising store efficiency through operations management
Deliver sales budget at your location through driving store and team KPIs
Deliver a consistent and exceptional standard of customer service acting as a brand ambassador and encouraging your team to do the same
Develop and maintain client relationships in line with Monica Vinader company guidelines to drive repeat business
Network to create key relationships with corporate and local clients to support HQ team with a program of revenue driving events
Motivate the team to reach individual sales objectives and KPIs, and support with ongoing coaching and training to deliver these
Manage the team in accordance with company policy and procedures

What we offer

Generous staff discount for personal use and friends and family discount code
Workplace pension scheme
Paid volunteering days to support charitable causes
Perkbox flexi points every month for discounts with other brands
Length of service awards for key milestones one, three, five and ten years
Tech scheme and cycle to work scheme
Financial Assistance - Loan / Advance payments
Private healthcare
Life Assurance
Employee Assistance Programme 24/7

Deputy Store Manager

The Deputy Store Manager plays a key role in supporting the Store Manager with t...

Location

United Kingdom , Finchley

Salary:

14.55 GBP / Hour

Leyland SDM

Expiration Date

Until further notice

Requirements

Retail Experience: Previous experience in a store leadership or team leader role within a retail environment
Leadership: Strong leadership and people management skills, with the ability to motivate, coach, and develop a team
Customer Service: Proven ability to deliver excellent customer service and resolve customer queries or complaints
Sales Focus: Experience supporting sales growth and achieving store targets
Organisation: Excellent organisational and time management skills for managing store operations and colleague rotas
Communication: Effective communication and interpersonal skills for working with colleagues, customers, and management
Problem Solving: Ability to address and resolve operational and customer issues promptly
Stock Management: Experience supporting stock control, deliveries, and inventory processes
Compliance: Understanding of health and safety, trading standards, and company policy compliance in a retail setting
Adaptability: Flexible and able to take responsibility for store operations in the absence of the Store Manager

Job Responsibility

Sales and Profit: Motivate and challenge the team to exceed store performance targets, driving sales and profit growth through effective decision-making and continuous improvement
Customer Service: Engage with customers and colleagues to deliver outstanding service, enhance customer loyalty, and ensure a positive in-store experience
Team Leadership and Development: Lead, train, coach, and empower team members to build a knowledgeable, motivated, and effective team that is aligned with company vision and values
Store Operations and Compliance: Act as store leader in the absence of the Store Manager, ensuring the safety and wellbeing of customers and colleagues, and maintaining high standards of store presentation, merchandising, and cleanliness
Process and Standards Management: Monitor and ensure adherence to in-store processes, trading standards, and legal requirements to protect the company’s reputation and customer confidence
Product and Promotion Knowledge: Stay up to date with products, services, and promotions, and coach the team to provide tailored solutions for customers
Stock and Inventory: Support stock control, deliveries, and inventory management to ensure product availability and minimise losses
Communication and Reporting: Ensure effective communication within the team and with management, and assist with preparing reports on sales, stock, and team performance
Problem Solving and Continuous Improvement: Address operational or customer issues promptly and identify opportunities to improve store processes and team performance

Deputy Store Manager

The Deputy Store Manager plays a key role in supporting the Store Manager with t...

Location

United Kingdom , Ealing

Salary:

14.55 GBP / Hour

Leyland SDM

Expiration Date

Until further notice

Requirements

Retail Experience: Previous experience in a store leadership or team leader role within a retail environment
Leadership: Strong leadership and people management skills, with the ability to motivate, coach, and develop a team
Customer Service: Proven ability to deliver excellent customer service and resolve customer queries or complaints
Sales Focus: Experience supporting sales growth and achieving store targets
Organisation: Excellent organisational and time management skills for managing store operations and colleague rotas
Communication: Effective communication and interpersonal skills for working with colleagues, customers, and management
Problem Solving: Ability to address and resolve operational and customer issues promptly
Stock Management: Experience supporting stock control, deliveries, and inventory processes
Compliance: Understanding of health and safety, trading standards, and company policy compliance in a retail setting
Adaptability: Flexible and able to take responsibility for store operations in the absence of the Store Manager

Job Responsibility

Sales and Profit: Motivate and challenge the team to exceed store performance targets, driving sales and profit growth through effective decision-making and continuous improvement
Customer Service: Engage with customers and colleagues to deliver outstanding service, enhance customer loyalty, and ensure a positive in-store experience
Team Leadership and Development: Lead, train, coach, and empower team members to build a knowledgeable, motivated, and effective team that is aligned with company vision and values
Store Operations and Compliance: Act as store leader in the absence of the Store Manager, ensuring the safety and wellbeing of customers and colleagues, and maintaining high standards of store presentation, merchandising, and cleanliness
Process and Standards Management: Monitor and ensure adherence to in-store processes, trading standards, and legal requirements to protect the company’s reputation and customer confidence
Product and Promotion Knowledge: Stay up to date with products, services, and promotions, and coach the team to provide tailored solutions for customers
Stock and Inventory: Support stock control, deliveries, and inventory management to ensure product availability and minimise losses
Communication and Reporting: Ensure effective communication within the team and with management, and assist with preparing reports on sales, stock, and team performance
Problem Solving and Continuous Improvement: Address operational or customer issues promptly and identify opportunities to improve store processes and team performance

Fulltime

Deputy Store Manager

The Deputy Store Manager plays a key role in supporting the Store Manager with t...

Location

United Kingdom , South Kensington

Salary:

14.55 GBP / Hour

Leyland SDM

Expiration Date

Until further notice

Requirements

Previous experience in a store leadership or team leader role within a retail environment
Strong leadership and people management skills, with the ability to motivate, coach, and develop a team
Proven ability to deliver excellent customer service and resolve customer queries or complaints
Experience supporting sales growth and achieving store targets
Excellent organisational and time management skills for managing store operations and colleague rotas
Effective communication and interpersonal skills for working with colleagues, customers, and management
Ability to address and resolve operational and customer issues promptly
Experience supporting stock control, deliveries, and inventory processes
Understanding of health and safety, trading standards, and company policy compliance in a retail setting
Flexible and able to take responsibility for store operations in the absence of the Store Manager

Job Responsibility

Motivate and challenge the team to exceed store performance targets, driving sales and profit growth through effective decision-making and continuous improvement
Engage with customers and colleagues to deliver outstanding service, enhance customer loyalty, and ensure a positive in-store experience
Lead, train, coach, and empower team members to build a knowledgeable, motivated, and effective team that is aligned with company vision and values
Act as store leader in the absence of the Store Manager, ensuring the safety and wellbeing of customers and colleagues, and maintaining high standards of store presentation, merchandising, and cleanliness
Monitor and ensure adherence to in-store processes, trading standards, and legal requirements to protect the company’s reputation and customer confidence
Stay up to date with products, services, and promotions, and coach the team to provide tailored solutions for customers
Support stock control, deliveries, and inventory management to ensure product availability and minimise losses
Ensure effective communication within the team and with management, and assist with preparing reports on sales, stock, and team performance
Address operational or customer issues promptly and identify opportunities to improve store processes and team performance

Fulltime

Deputy Store Manager

The Deputy Store Manager plays a key role in supporting the Store Manager with t...

Location

United Kingdom , Hammersmith

Salary:

Not provided

Leyland SDM

Expiration Date

Until further notice

Requirements

Previous experience in a store leadership or team leader role within a retail environment
Strong leadership and people management skills, with the ability to motivate, coach, and develop a team
Proven ability to deliver excellent customer service and resolve customer queries or complaints
Experience supporting sales growth and achieving store targets
Excellent organisational and time management skills for managing store operations and colleague rotas
Effective communication and interpersonal skills for working with colleagues, customers, and management
Ability to address and resolve operational and customer issues promptly
Experience supporting stock control, deliveries, and inventory processes
Understanding of health and safety, trading standards, and company policy compliance in a retail setting
Flexible and able to take responsibility for store operations in the absence of the Store Manager

Job Responsibility

Motivate and challenge the team to exceed store performance targets, driving sales and profit growth through effective decision-making and continuous improvement
Engage with customers and colleagues to deliver outstanding service, enhance customer loyalty, and ensure a positive in-store experience
Lead, train, coach, and empower team members to build a knowledgeable, motivated, and effective team that is aligned with company vision and values
Act as store leader in the absence of the Store Manager, ensuring the safety and wellbeing of customers and colleagues, and maintaining high standards of store presentation, merchandising, and cleanliness
Monitor and ensure adherence to in-store processes, trading standards, and legal requirements to protect the company’s reputation and customer confidence
Stay up to date with products, services, and promotions, and coach the team to provide tailored solutions for customers
Support stock control, deliveries, and inventory management to ensure product availability and minimise losses
Ensure effective communication within the team and with management, and assist with preparing reports on sales, stock, and team performance
Address operational or customer issues promptly and identify opportunities to improve store processes and team performance

Fulltime

Deputy Store Manager

The Deputy Store Manager plays a key role in supporting the Store Manager with t...

Location

United Kingdom , London

Salary:

14.55 GBP / Hour

Leyland SDM

Expiration Date

Until further notice

Requirements

Previous experience in a store leadership or team leader role within a retail environment
Strong leadership and people management skills, with the ability to motivate, coach, and develop a team
Proven ability to deliver excellent customer service and resolve customer queries or complaints
Experience supporting sales growth and achieving store targets
Excellent organisational and time management skills for managing store operations and colleague rotas
Effective communication and interpersonal skills for working with colleagues, customers, and management
Ability to address and resolve operational and customer issues promptly
Experience supporting stock control, deliveries, and inventory processes
Understanding of health and safety, trading standards, and company policy compliance in a retail setting
Flexible and able to take responsibility for store operations in the absence of the Store Manager

Job Responsibility

Motivate and challenge the team to exceed store performance targets, driving sales and profit growth through effective decision-making and continuous improvement
Engage with customers and colleagues to deliver outstanding service, enhance customer loyalty, and ensure a positive in-store experience
Lead, train, coach, and empower team members to build a knowledgeable, motivated, and effective team that is aligned with company vision and values
Act as store leader in the absence of the Store Manager, ensuring the safety and wellbeing of customers and colleagues, and maintaining high standards of store presentation, merchandising, and cleanliness
Monitor and ensure adherence to in-store processes, trading standards, and legal requirements to protect the company’s reputation and customer confidence
Stay up to date with products, services, and promotions, and coach the team to provide tailored solutions for customers
Support stock control, deliveries, and inventory management to ensure product availability and minimise losses
Ensure effective communication within the team and with management, and assist with preparing reports on sales, stock, and team performance
Address operational or customer issues promptly and identify opportunities to improve store processes and team performance

Fulltime

Deputy Store Manager

Fortnum & Mason

Location:
United Kingdom , London

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 04, 2026

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