Deputy Store Manager Job at Fortnum & Mason (London)

Deputy Store Manager

The Deputy Store Manager plays a key role in supporting the Store Manager with t...

Location

United Kingdom , London

Salary:

14.55 GBP / Hour

Leyland SDM

Expiration Date

Until further notice

Requirements

Previous experience in a store leadership or team leader role within a retail environment
Strong leadership and people management skills, with the ability to motivate, coach, and develop a team
Proven ability to deliver excellent customer service and resolve customer queries or complaints
Experience supporting sales growth and achieving store targets
Excellent organisational and time management skills for managing store operations and colleague rotas
Effective communication and interpersonal skills for working with colleagues, customers, and management
Ability to address and resolve operational and customer issues promptly
Experience supporting stock control, deliveries, and inventory processes
Understanding of health and safety, trading standards, and company policy compliance in a retail setting
Flexible and able to take responsibility for store operations in the absence of the Store Manager

Job Responsibility

Motivate and challenge the team to exceed store performance targets, driving sales and profit growth through effective decision-making and continuous improvement
Engage with customers and colleagues to deliver outstanding service, enhance customer loyalty, and ensure a positive in-store experience
Lead, train, coach, and empower team members to build a knowledgeable, motivated, and effective team that is aligned with company vision and values
Act as store leader in the absence of the Store Manager, ensuring the safety and wellbeing of customers and colleagues, and maintaining high standards of store presentation, merchandising, and cleanliness
Monitor and ensure adherence to in-store processes, trading standards, and legal requirements to protect the company’s reputation and customer confidence
Stay up to date with products, services, and promotions, and coach the team to provide tailored solutions for customers
Support stock control, deliveries, and inventory management to ensure product availability and minimise losses
Ensure effective communication within the team and with management, and assist with preparing reports on sales, stock, and team performance
Address operational or customer issues promptly and identify opportunities to improve store processes and team performance

Fulltime

Deputy Store Manager

Do you have experience of working within the retail FMCG marketplace? Are you pa...

Location

United Kingdom , London/Notting Hill

Salary:

35000.00 - 40000.00 GBP / Year

Gillespie Recruitment

Expiration Date

Until further notice

Requirements

Previous experience within a luxury food environment
A passion for delivering a world-class service
A ‘hands on’ approach to working and be able to use own initiative
A positive, approachable and professional attitude and demeanour
Possess a good level of computer literacy
Work well as part of a team and independently in a busy environment
Possess a positive approach to learning, and development
Also, be familiar with key aspects of retail management, including health and safety, training, and stock control

Job Responsibility

Support the day-to-day operational running of the business
Responsible for achieving all targets, budgets and KIP’s set
Deliver a world-class customer experience to every customer
Ensure that the store reflects a world-class shopping facility

Fulltime

Junior Deputy Manager

At Monica Vinader, we’re on a mission to prove that buying better, wearing longe...

Location

United Kingdom , London

Salary:

Not provided

Monica Vinader

Expiration Date

Until further notice

Requirements

A demonstrated passion for customer service and driving a business
Commercially aware and target driven
Excellent communication and interpersonal skills
Flexible, able to adapt
Ability to work well under pressure in a fast paced environment
Ability to document your authorisation to work in the United Kingdom

Job Responsibility

Support the Concession Manager and being the ‘go-to’ person when you are the most senior Management Team member on shift
Driving sales and exceeding targets through exceptional customer service and building a client business
People management and coaching to deliver the above
Maximising store efficiency through operations management
Deliver sales budget at your location through driving store and team KPIs
Deliver a consistent and exceptional standard of customer service acting as a brand ambassador and encouraging your team to do the same
Develop and maintain client relationships in line with Monica Vinader company guidelines to drive repeat business
Network to create key relationships with corporate and local clients to support HQ team with a program of revenue driving events
Motivate the team to reach individual sales objectives and KPIs, and support with ongoing coaching and training to deliver these
Manage the team in accordance with company policy and procedures

What we offer

Generous staff discount for personal use and friends and family discount code
Workplace pension scheme
Paid volunteering days to support charitable causes
Perkbox flexi points every month for discounts with other brands
Length of service awards for key milestones one, three, five and ten years
Tech scheme and cycle to work scheme
Financial Assistance - Loan / Advance payments
Private healthcare
Life Assurance
Employee Assistance Programme 24/7

Deputy Store Manager

The Deputy Store Manager plays a key role in supporting the Store Manager with t...

Location

United Kingdom , London

Salary:

14.55 GBP / Hour

Leyland SDM

Expiration Date

Until further notice

Requirements

Previous experience in a store leadership or team leader role within a retail environment
Strong leadership and people management skills, with the ability to motivate, coach, and develop a team
Proven ability to deliver excellent customer service and resolve customer queries or complaints
Experience supporting sales growth and achieving store targets
Excellent organisational and time management skills for managing store operations and colleague rotas
Effective communication and interpersonal skills for working with colleagues, customers, and management
Ability to address and resolve operational and customer issues promptly
Experience supporting stock control, deliveries, and inventory processes
Understanding of health and safety, trading standards, and company policy compliance in a retail setting
Flexible and able to take responsibility for store operations in the absence of the Store Manager

Job Responsibility

Motivate and challenge the team to exceed store performance targets, driving sales and profit growth through effective decision-making and continuous improvement
Engage with customers and colleagues to deliver outstanding service, enhance customer loyalty, and ensure a positive in-store experience
Lead, train, coach, and empower team members to build a knowledgeable, motivated, and effective team that is aligned with company vision and values
Act as store leader in the absence of the Store Manager, ensuring the safety and wellbeing of customers and colleagues, and maintaining high standards of store presentation, merchandising, and cleanliness
Monitor and ensure adherence to in-store processes, trading standards, and legal requirements to protect the company’s reputation and customer confidence
Stay up to date with products, services, and promotions, and coach the team to provide tailored solutions for customers
Support stock control, deliveries, and inventory management to ensure product availability and minimise losses
Ensure effective communication within the team and with management, and assist with preparing reports on sales, stock, and team performance
Address operational or customer issues promptly and identify opportunities to improve store processes and team performance

Fulltime

Assistant Manager

Join the UK’s Fastest-Growing Toy Retailer! Are you ready to be part of an excit...

Location

United Kingdom , Port Talbot

Salary:

27650.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Capable of managing and leading the store team in the absence of your Store Manager
Tech-savvy and confident with new technology
Resilient and adaptable, with the ability to plan and execute operational activities under pressure
A strong leader with excellent people skills, capable of driving, developing, and motivating your team
Ideally, you will currently be in a position such as Branch Manager, Assistant Manager, Deputy Manager, Sales Manager, or Department Manager within a customer-focused retail environment

Job Responsibility

Collaborating with your team to deliver exceptional customer service supported by in-depth product knowledge
Assisting your Store Manager in acting as a brand ambassador for our Tesco partners
Implementing and executing promotional changes while maintaining excellent merchandising standards on the shop floor
Developing and coaching your team to achieve fantastic sales results
Building external relationships to effectively market your store and drive sales growth

What we offer

Flexible access to your pay via MyView PayNow
Retail Trust benefits, including Virtual GP access
Birthday leave and 30 days of holiday
An annual bonus scheme
Pension salary sacrifice
Generous toy discounts
Enhanced maternity and paternity pay
High street and leisure discounts
A cycle-to-work scheme
Life cover

Fulltime

Assistant Manager

Great opportunity to progress to Store Manager. Join a mission to be the best lo...

Location

United Kingdom , Birmingham

Salary:

29600.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

retail instinct
experience operating in volume driven, highly seasonal trading environments
great leadership and people skills
ability to drive, develop and motivate a team
deliver a top performing store
currently working as a Branch Manager, Assistant Manager, Deputy Manager, Sales Manager, or Department Manager for a customer focused retailer

Job Responsibility

drive, develop and motivate your team
deliver a top performing store

What we offer

20% staff discount
annual bonuses
a wide range of other benefits and perks
friendly, supportive culture
training and development

Fulltime

Deputy Manager

Deputy Manager – Jollyes Pets - Swindon. Supporting the Store Manager in the dai...

Location

United Kingdom , Swindon

Salary:

26000.00 - 28500.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A passion for pets and people
Previous retail management experience, where you have deputized for the Store Manager and taken a hands-on approach to managing the business on a daily basis
A team player, able to communicate effectively and build high performing and highly engaged teams
Demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance
You should be commercially aware and have a proactive approach with great planning and organisation skills
You should have your own transport with a UK driving licence

Job Responsibility

Support the Store Manager day-to-day and take full responsibility for all aspects of running a successful store in their absence
Managing people, financial performance, store standards, customer service
Lead by example creating an excellent culture and working environment for your team
Ensuring you and your team are delivering exceptional customer service by providing a great shopping experience for customers and displaying strong pet and product knowledge
Delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership

What we offer

Annual bonus potential of £1-5k p.a.
Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts
Retail Trust Membership: Counselling, wellbeing, and financial support
Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services
Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support
Workplace Pension: Legal & General scheme (EE 3%, ER 5%)
Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options
Enhanced Family Leave: Maternity and paternity packages above statutory levels
Recognition & Rewards: Top Dog Award with extra day off and perks
Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership

Fulltime

New

Store Leader

We’re a much-loved brand with an exciting future. Our Islanders are a diverse bu...

Location

United Kingdom , Carlisle

Salary:

Not provided

River Island

Expiration Date

Until further notice

Requirements

Have a proven track record in managing store KPI’s including sales, payroll, controllable costs, stock loss and service
Be a great communicator across all levels
Have great leadership skills
Be passionate about delivering a world class experience to our customers
Have previous experience at Store Manager level or be an experienced Deputy Manager looking for your next step up

Job Responsibility

Drive sales & maximise profit - you will be responsible for identifying opportunities to increase your stores contribution
Connect with our customers - you will ensure every customer receives a world class shopping experience in your store
Recruit & retain the best talent - you will be passionate about your team & will be responsible for their career development
Control costs & manage loss prevention - you will drive productivity of your team by effectively managing your payroll

What we offer

Discount - Generous 50% staff discount & uniform allowance
RI Rewards - Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway
Island culture - Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed
Family Hub - enhanced maternity, paternity, adoption & fertility treatment
Giver Island - Give as you earn scheme, a ‘Giver Island’ day each year and matched funding
Opportunities - Progression focus throughout Retail & Head Office
Pension - A contributory private pension scheme
Holiday - 28 days (UK) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday

Fulltime

Deputy Store Manager

Fortnum & Mason

Location:
United Kingdom , London

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 04, 2026

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