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In the role of Deputy Site Leader, the successful candidate will assist the Site Leader in managing daily operations, ensuring that all activities align with organizational goals and operational standards.
Job Responsibility:
Assist the Site Leader in managing daily operations, ensuring that all activities align with organizational goals and operational standards
Support the Site Leader in addressing operational challenges, providing hands-on assistance and contributing to quick, effective solutions
Help relay site goals, procedures, and updates to team members, ensuring clear and consistent communication throughout the site
Foster a positive and collaborative work environment by supporting team members, helping to resolve any issues, and promoting teamwork
Flexibly manage various responsibilities, stepping in to handle tasks as needed and adapting to the changing needs of the site
Assist in maintaining high standards of safety, quality, and efficiency, working closely with the Site Leader to implement process improvements
Serve as a secondary leader, stepping in to lead site operations in the absence of the Site Leader, ensuring continuity of operations
Foster a safety-driven culture across the site, ensuring all employees have proper training, resources, and PPE
Maintain compliance with OSHA, State, and Veolia Safety and Environmental programs
Oversee contract execution for the site, ensuring adherence to established environmental, health, safety, operating, maintenance, and emergency response procedures
Monitor project delivery performance, maintaining high standards of quality and consistent results
Coordinate problem resolution and manage conflicting priorities effectively
Promote a positive work culture, manage resources effectively, and communicate business initiatives and goals to team members
Evaluate and mentor the team to drive performance and growth
Build and maintain strong customer relationships, addressing escalated issues promptly
Contribute to new business opportunities and work towards improving Net Promoter Scores
Support OPEX initiatives for efficiency and cost savings
Assist with budgeting and cost control for the site
Identify and implement process improvements to increase operational efficiency
Typically supervise less than 10 FTEs
Implement and enforce comprehensive safety protocols, procedures, and best practices at the operational level
Conduct regular safety training and awareness programs for all site personnel
Continuously monitor and report on safety performance metrics, including incident rates and near-misses, to drive improvement
Build and maintain strong, trust-based relationships with site-level customers and stakeholders
Respond to customer inquiries, concerns, and complaints promptly and professionally
Collaborate with cross-functional teams to continuously improve customer experience and satisfaction
Identify and implement operational efficiencies and cost-saving initiatives to enhance site-level performance
Monitor and report on site-level financial transactions to ensure cost-effectiveness
Work closely with cross-functional teams to optimize resource utilization and minimize downtime
Independently manage facilities generally less than 1 MGD
or support Site Leader with generally 1-5 MGD facilities
Align responsibilities with supervisor if part of a common project
Requirements:
High School Diploma/GED is required
A degree in Business, Engineering, Project Management, or a related field is strongly preferred but not required
3 years of leadership experience, 2 of which in a supervisory or lead role, with a focus on assisting leadership and contributing to operational success
Comprehensive understanding of unit processes applicable to water and/or wastewater treatment facilities
Knowledge of water treatment processes (e.g., coagulation, flocculation, sedimentation, filtration, disinfection)
Preferred knowledge of electrical systems relevant to water/wastewater facilities
Preferred knowledge of mechanical systems used in treatment plants
Preferred knowledge of instrumentation and control systems for process monitoring and automation
Proficiency in general computer applications, including Microsoft Office Suite (Word, Excel, PowerPoint)
Proficiency in data entry and management systems
Proficiency in SCADA systems (desirable)
Proficiency in computerized maintenance management systems (CMMS)
Must be able to obtain certifications as required
While performing the duties of this job, the employee is regularly required to talk or hear
The employee is frequently required to stand, walk, climb stairs or ladders, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell
The employee may regularly lift 10-25 pounds and may occasionally lift and or move up to 50 pounds
Nice to have:
Familiarity with water quality testing and analysis techniques
Understanding of regulatory compliance requirements
Basic troubleshooting skills for equipment and processes
Ability to read and interpret technical drawings and schematics