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In the role of Deputy Site Leader, the successful candidate will assist the Site Leader in managing daily operations, ensuring that all activities align with organizational goals and operational standards. Support the Site Leader in addressing operational challenges, providing hands-on assistance and contributing to quick, effective solutions. Help relay site goals, procedures, and updates to team members, ensuring clear and consistent communication throughout the site. Foster a positive and collaborative work environment by supporting team members, helping to resolve any issues, and promoting teamwork. Flexibly manage various responsibilities, stepping in to handle tasks as needed and adapting to the changing needs of the site. Assist in maintaining high standards of safety, quality, and efficiency, working closely with the Site Leader to implement process improvements. Serve as a secondary leader, stepping in to lead site operations in the absence of the Site Leader, ensuring continuity of operations.
Job Responsibility:
Assist the Site Leader in managing daily operations
Support the Site Leader in addressing operational challenges
Help relay site goals, procedures, and updates to team members
Foster a positive and collaborative work environment
Flexibly manage various responsibilities
Assist in maintaining high standards of safety, quality, and efficiency
Serve as a secondary leader, stepping in to lead site operations in the absence of the Site Leader
Foster a safety-driven culture across the site
Oversee contract execution for the site
Monitor project delivery performance
Promote a positive work culture
Build and maintain strong customer relationships
Support OPEX initiatives for efficiency and cost savings
Foster teamwork and collaboration
Supports the Site Leader in managing team performance
Provides support in client communications
Assists the Site Leader in promoting a safety-first culture
Assists the Site Leader in mentoring junior team members
Promote a positive work culture
Manage resources effectively
Communicate business initiatives and goals to team members
Evaluate and mentor the team
Typically supervise less than 10 FTEs
Implement and enforce comprehensive safety protocols
Conduct regular safety training and awareness programs
Continuously monitor and report on safety performance metrics
Oversee contract execution for the site
Ensure adherence to established environmental, health, safety, operating, maintenance, and emergency response procedures
Monitor project delivery performance
Maintain high standards of quality and consistent results
Coordinate problem resolution and manage conflicting priorities
Build and maintain strong, trust-based relationships with site-level customers and stakeholders
Respond to customer inquiries, concerns, and complaints promptly and professionally
Collaborate with cross-functional teams to continuously improve customer experience and satisfaction
Identify and implement operational efficiencies and cost-saving initiatives
Monitor and report on site-level financial transactions to ensure cost-effectiveness
Work closely with cross-functional teams to optimize resource utilization and minimize downtime
Independently manage facilities generally less than 1 MGD
or support Site Leader with generally 1-5 MGD facilities
Requirements:
High School Diploma/GED is required
A degree in Business, Engineering, Project Management, or a related field is strongly preferred but not required
3 years of leadership experience, 2 of which in a supervisory or lead role
Comprehensive understanding of unit processes applicable to water and/or wastewater treatment facilities
Proficiency in general computer applications, including Microsoft Office Suite
Must be able to obtain certifications as required
Nice to have:
Knowledge of water treatment processes (e.g., coagulation, flocculation, sedimentation, filtration, disinfection)