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360 Resourcing Solutions Logo 360 Resourcing Solutions · Sales

Deputy Shop Manager

United Kingdom, Chard Employment contract 15234.44 GBP / Year · Job Posted June 01, 2026
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Job Description

As part of our charity retail team, you’ll play a key role in generating vital income that helps us support nearly 5,000 people across Somerset every year.

Job Responsibility

  • Supervising, supporting, and motivating staff and volunteers on shift
  • Delivering warm, friendly, and engaging customer service
  • Helping to train, induct, and develop team members
  • Creating eye-catching merchandising and beautiful displays to bring the store to life
  • Managing till and cash-handling procedures
  • Assisting with staff and volunteer rotas
  • Sorting, lifting, and carrying donated goods

Requirements

  • Experience in a supervisory role, ideally within the Retail industry
  • Demonstrable excellent communication skills and the high standards of customer service
  • An understanding and awareness of how to successfully motivate and engage a team, working collectively to provide outstanding customer service and driving sales within your own shop

What we offer

  • 33 days holiday - including bank holidays and increasing with length of service (pro-rata if part-time)
  • Ability to buy and sell annual leave
  • Pension scheme
  • NHS employees eligible to continue with their NHS pension scheme
  • Non-NHS employees will receive 6% employer and 5% employee contribution
  • Employee Assistance Programme including 24/7 GP consultations, wellbeing and health support, confidential counselling, legal, financial and medical advice, expert case management support for employees and families
  • Life assurance cover (2x salary)
  • Health Cash Plans
  • Blue Light Discount Card
  • Enhanced maternity leave
  • Excellent learning and development opportunities
  • Opportunities to volunteer and support fundraising initiatives
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