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Join our team as the Deputy Manager at our Rowsley shop and make a difference! Our retail outlets are a vital part of what we do, generating essential income that directly supports the hospice. The Deputy Manager will support the Shop Manager developing and effectively managing an Ashgate Hospice Shop achieving store income targets and forging strong links within the local community, acting as an Ashgate Hospice Ambassador to promote the hospice.
Job Responsibility:
Achieve and where possible, exceed, shop income and expenditure targets on a weekly, monthly, and annual basis. Identify and proactively address areas of shortfall
Use management knowledge and reports available to ensure the shop stock is displayed proportionately, price ranges are in-line with the pricing structure
Support the Shop Manager and undertake regular 121’s with staff that you have responsibility for. Coach the team on effective sales, customer experience, security and stock management best practices
Requirements:
Strong organisational and time management skills, with the ability to plan, prioritise, and delegate effectively in a busy and fast-paced environment
Excellent people management and leadership skills, with a proven ability to inspire, support, and motivate staff and volunteers to achieve outstanding results
Confident in working independently and as part of a wider team, demonstrating initiative and problem-solving skills to respond to day-to-day challenges
Financial awareness and the ability to work to income targets, maximise sales opportunities, and ensure effective stock control and visual merchandising standards
Excellent communication and interpersonal skills, with the ability to build positive relationships with customers, volunteers, colleagues, and the local community
A flexible and adaptable approach, with a willingness to learn and embrace change in a dynamic retail environment
A strong commitment to the values, aims, and objectives of Ashgate Hospice, and a desire to make a positive difference to the lives of local people
What we offer:
Generous holiday entitlement, with the option to increase it through our Annual Buy and Sell Leave Scheme
A flexible working approach to help meet your needs and ours, including options like job-sharing
A Cycle to Work scheme and a Tech Benefit scheme to help spread the cost of your next bike or gadget
The Westfield Health Cash Plan, giving you money back on treatments like physiotherapy, dental care, and eye tests
Free access to Westfield Rewards, with discounts at hundreds of high-street retailers
A confidential Employee Assistance Programme, offering free, round-the-clock support when you need it
A pension scheme with up to 7% employer contribution, helping you save for the future
A life assurance scheme, giving peace of mind for you and those important to you, up to age 65
A commitment to your personal and professional development, with training opportunities to help you grow
Free, on-site parking whenever you're working at the hospice
Discounted, onsite café at our Old Brampton site, available to all staff
A wide range of initiatives to support your wellbeing, and the time out to practice self-care
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