Deputy Service Manager Job at 360 Resourcing Solutions (Rochdale)

Deputy Service Manager

Location

United Kingdom , Rochdale

Salary:

30160.00 GBP / Year ▼

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

NVQ Level 3 in Health & Social Care (or willingness to work towards)
2–3 years supervisory experience in supported living
Strong knowledge of: CQC Regulations, Health & Social Care Act, MCA & DoLS, Safeguarding frameworks
Experience in audits and compliance management
Experience conducting supervisions and performance management
IT literate
Full UK driving licence

Job Responsibility

Lead and manage the day-to-day running of the service
Act as the delegated lead in the absence of the Service Manager
Provide clear leadership and direction to support staff
Manage rotas effectively to ensure safe staffing levels
Approve annual leave and manage absence proactively
Ensure effective shift planning aligned to assessed support hours
Maintain a visible and consistent presence within the service
Lead team meetings and communicate service priorities clearly
Ensure the service is inspection-ready at all times
Work in line with CQC regulations and current legislation

What we offer

Employee Assistance Programme via Wellbeing Matters
Reward Gateway retail discounts platform
£500 Refer-a-Friend Scheme
Ongoing training and professional development opportunities
Supportive management and career progression pathways

Fulltime

Deputy Service Manager

The Deputy Service Manager is the operational lead within the service, working d...

Location

United Kingdom , Sefton

Salary:

30160.00 GBP / Year ▼

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

NVQ Level 3 in Health & Social Care (or willingness to work towards)
2–3 years supervisory experience in supported living
Strong knowledge of: CQC Regulations
Health & Social Care Act
MCA & DoLS
Safeguarding frameworks
Experience in audits and compliance management
Experience conducting supervisions and performance management
IT literate
Full UK driving licence

Job Responsibility

Lead and manage the day-to-day running of the service
Act as the delegated lead in the absence of the Service Manager
Provide clear leadership and direction to support staff
Manage rotas effectively to ensure safe staffing levels
Approve annual leave and manage absence proactively
Ensure effective shift planning aligned to assessed support hours
Maintain a visible and consistent presence within the service
Lead team meetings and communicate service priorities clearly
Work in line with CQC regulations and current legislation
Ensure all daily records meet legal and regulatory standards

What we offer

Employee Assistance Programme via Wellbeing Matters
Reward Gateway retail discounts platform
£500 Refer-a-Friend Scheme
Ongoing training and professional development opportunities
Supportive management and career progression pathways

Fulltime

Deputy Service Manager

The Deputy Service Manager is the operational lead within the service, working d...

Location

United Kingdom , Trafford

Salary:

30160.00 GBP / Year ▼

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

NVQ Level 3 in Health & Social Care (or willingness to work towards)
2–3 years supervisory experience in supported living
Strong knowledge of: CQC Regulations, Health & Social Care Act, MCA & DoLS, Safeguarding frameworks
Experience in audits and compliance management
Experience conducting supervisions and performance management
IT literate
Full UK driving licence

Job Responsibility

Lead and manage the day-to-day running of the service
Act as the delegated lead in the absence of the Service Manager
Provide clear leadership and direction to support staff
Manage rotas effectively to ensure safe staffing levels
Approve annual leave and manage absence proactively
Ensure effective shift planning aligned to assessed support hours
Maintain a visible and consistent presence within the service
Lead team meetings and communicate service priorities clearly
Work in line with CQC regulations and current legislation
Ensure all daily records meet legal and regulatory standards

What we offer

Employee Assistance Programme via Wellbeing Matters
Reward Gateway retail discounts platform
£500 Refer-a-Friend Scheme
Ongoing training and professional development opportunities
Supportive management and career progression pathways

Fulltime

Deputy Service Manager

We are recruiting a Deputy Service Manager to lead and develop a high-quality, p...

Location

United Kingdom , Macclesfield

Salary:

38688.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience as a Service Manager, Deputy Manager, Supervisor, or Team Leader within health and social care
Experience supporting individuals with complex needs and behaviours that challenge
Strong leadership, communication, and organisational skills
Sound knowledge of CQC standards and safeguarding processes
Full UK driving licence and access to a vehicle

Job Responsibility

Take full responsibility for the day-to-day management of the service, ensuring safe, effective, and person-centred support
Ensure care and support plans, risk assessments, and documentation are accurate, up to date, and outcome-focused
Oversee rotas and staffing levels, providing contingency cover when required to maintain service continuity
Conduct regular quality assurance checks, audits, and spot checks to maintain high standards of care
Ensure compliance with CQC Fundamental Standards, legislation, and company policies at all times
Provide direct line management, supervision, and appraisal to Support Workers
Lead, motivate, and develop the team, acting as a positive role model and senior practitioner
Support recruitment, induction, and ongoing training of staff
Identify training and development needs and ensure staff are competent and confident in their roles
Address performance, conduct, and capability matters promptly and professionally

What we offer

Permanent, full-time contract
Competitive rate of pay
Clear career progression and development pathway
Ongoing training and professional development tailored to your individual development needs
Paid holiday
Pension enrolment
Standard sick pay
Free training and coaching
£250 Refer-a-Friend bonus

Fulltime

Deputy Manager - Complex Residential Service

Compass Associates is proud to partner with a well-established national charity ...

Location

United Kingdom , Bradford

Salary:

36000.00 - 38000.00 GBP / Year

Compass Associates

Expiration Date

Until further notice

Requirements

Proven experience in a management or supervisory role within a care setting
Background in autism, learning disabilities, or complex needs services
Comfortable and confident managing an experienced staff team
Strong understanding of care plan compliance, quality monitoring, and regulatory frameworks
Comfortable working within a service where physical intervention (low-level, PBS-informed) is present
Level 5 in Health and Social Care or working toward it (funding available)

Job Responsibility

Day-to-day oversight of a staff team of 35 within a 4-bed residential complex care service
Managing staff performance, attendance, and absence
conducting supervisions and addressing conduct where required
Maintaining a firm but flexible management style with an experienced team that requires consistent leadership
Monitoring care plans and ensuring staff adherence across all residents
Ensuring notes, records, and reporting obligations meet the required standard
Supporting internal and external audit processes
contributing to the push toward an Outstanding CQC rating
Contributing to the development of outcomes-focused care for residents
Telephone on-call cover approximately 1 week in 8, complex care services only, with senior operational support above

What we offer

33 days annual leave with the option to buy or sell 1 week
BHSS bronze health cover including dental and opticians, with the option to top up
£50 gift card on birthday and at Christmas
Gem Award recognition scheme
Cycle to work scheme
Strong training offer: Level 5 funded, Positive Behaviour Support qualifications up to master's level, autism qualifications, NEBOSH, food hygiene, and other role-relevant courses supported
Employee assistance programme covering mental health, debt, and wider wellbeing support

Fulltime

Deputy Manager - Complex Residential Service

Compass Associates is proud to partner with a well-established national charity ...

Location

United Kingdom , County Durham

Salary:

36000.00 - 38000.00 GBP / Year

Compass Associates

Expiration Date

Until further notice

Requirements

Proven experience in a management or supervisory role within a care setting
Background in autism, learning disabilities, or complex needs services
Comfortable and confident managing an experienced staff team
Strong understanding of care plan compliance, quality monitoring, and regulatory frameworks
Comfortable working within a service where physical intervention (low-level, PBS-informed) is present
Level 5 in Health and Social Care or working toward it (funding available)

Job Responsibility

Day-to-day oversight of a staff team of 35 within a 4-bed residential complex care service
Managing staff performance, attendance, and absence
conducting supervisions and addressing conduct where required
Maintaining a firm but flexible management style with an experienced team that requires consistent leadership
Monitoring care plans and ensuring staff adherence across all residents
Ensuring notes, records, and reporting obligations meet the required standard
Supporting internal and external audit processes
contributing to the push toward an Outstanding CQC rating
Contributing to the development of outcomes-focused care for residents
Telephone on-call cover approximately 1 week in 8, complex care services only, with senior operational support above

What we offer

33 days annual leave with the option to buy or sell 1 week
BHSS bronze health cover including dental and opticians, with the option to top up
£50 gift card on birthday and at Christmas
Gem Award recognition scheme
Cycle to work scheme
Strong training offer: Level 5 funded, Positive Behaviour Support qualifications up to master's level, autism qualifications, NEBOSH, food hygiene, and other role-relevant courses supported
Employee assistance programme covering mental health, debt, and wider wellbeing support

Fulltime

Clinical Deputy Manager – Elderly Nursing Service

Compass Associates are proud to be working in partnership with a highly regarded...

Location

United Kingdom , South East London

Salary:

65000.00 GBP / Year

Compass Associates

Expiration Date

Until further notice

Requirements

Registered General Nurse (RGN) with an active NMC PIN
Minimum of 2 years’ experience as a Deputy Manager or equivalent Clinical Lead role, ideally within private hospitals or nursing home settings
Strong clinical background in elderly care and dementia nursing, with proven ability to deliver high-quality, person-centred care
Demonstrates a genuine passion for elderly care and commitment to clinical excellence
Confident leadership skills, with excellent communication, organisational, and team management capabilities
An empathetic and kind leader with strong emotional intelligence, able to support staff, foster a positive culture, and build trusting relationships with residents, families, and colleagues

Job Responsibility

Support the Home Manager in the day-to-day clinical and operational running of the home
Lead, mentor and develop the nursing and care teams
Ensure the home consistently delivers safe, effective and high-quality care
Oversee clinical governance, audits, care planning and compliance
Work closely as part of a multi-disciplinary team
Act as a positive role model with a hands-on, supportive leadership style

Fulltime

Customer Success Manager-Deputy Manager

We are seeking a highly skilled Customer Success Partner to build, manage, and g...

Location

India , Bangalore

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

An experienced Customer Success professional with 6+ years in international, customer‑facing roles
Skilled in telecom product lines such as fixed line, mobility, cybersecurity, IoT, cloud, SD‑WAN, and unified communications
ITIL 4 certified with deep understanding of the service lifecycle and Agile practices
A confident communicator capable of presenting to global senior stakeholders, both virtually and face‑to‑face
Technically sound with knowledge of SDH, DWDM, LAN/WAN, MPLS, internet access, DSL, fixed voice, and SD‑WAN
A collaborative influencer, able to work across multiple internal teams and navigate complex organisational structures
Financially perceptive, with the ability to interpret P&L statements and support profitable account outcomes
Empathetic, adaptable, and capable of resolving complex issues under pressure
A proactive individual who thrives in dynamic environments and can prioritise effectively
Holds a Bachelor of Engineering and relevant certifications such as CCNA/CCNP, AWS/Azure fundamentals, Prince2 Foundation.

Job Responsibility

Strengthen customer relationships by serving as the primary contact for strategic and operational discussions, engaging with senior customer stakeholders across multiple countries
Deliver a comprehensive customer success strategy that drives retention, reduces churn, and boosts product usage and service adoption
Conduct monthly and quarterly service reviews, analyse service performance, and recommend improvements for operational efficiency
Oversee contract fulfilment and ensure all service commitments are delivered consistently
Lead critical escalations outside BAU workflows, coordinating cross‑functional teams to drive swift resolution
Maintain accurate service inventories and documentation to support effective governance
Identify cross‑sell and up‑sell opportunities in collaboration with sales teams, contributing to account profitability
Support digitalisation by transforming manual reports into automated dashboards to enhance customer transparency
Guide internal service teams, delivering clear direction and supporting collaboration across regions and functions
Track service credits, generate timely service reports, and ensure high service quality through continuous improvement initiatives

What we offer

Opportunities to work with global enterprise customers spanning multiple regions
Exposure to cutting-edge telecom and digital technologies such as SD‑WAN, IoT, Cloud, MPN, and cybersecurity
Experience across full service lifecycle management, enhancing both technical and commercial expertise
Collaboration with diverse, international teams, enabling strong cross-cultural skill development
The chance to influence customer strategy, drive NPS improvements, and contribute directly to revenue growth.

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Deputy Service Manager

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