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From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967... we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you...
Job Responsibility:
Leading and developing a team of retail colleagues in the absence of the Shop Manager
Delivering the highest possible retail standards and excellent customer service
Becoming an expert in betting and making sure customers enjoy products and services responsibly
Ensuring all customers are betting within their means and that the 'Think 25' policy is always followed
Requirements:
Be 18+ and have the right to work in the UK
Must be able to work evenings, weekends, and public holidays
Previous management experience would be beneficial
Ability to build credible relationships with colleagues and customers
Outstanding customer service skills and the ability to engage all customers
A passion for sports, betting and gaming is beneficial but not essential
An eagerness to learn, develop and flourish within the Betfred family
Nice to have:
Previous management experience
A passion for sports, betting and gaming
What we offer:
Bonuses
Incentives
Retail discount vouchers
Monthly pension contributions
Enhanced maternity & paternity pay
Long-service recognition programme and life milestone rewards
Recognition scheme to earn and convert points to spend with over 700 retailers
Comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching
Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests
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