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Deputy Retail Manager

United Kingdom, York 31423.00 GBP / Year · Job Posted May 16, 2026
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Job Description

An opportunity has arisen in our Retail team and we are looking for a Deputy Retail Manager to join us at Bettys Café Tearooms in York on fixed term basis for 13 months covering maternity leave. As a Deputy Retail Manager you will be responsible for leading and supporting a team of Retail Assistants and Retail Team Leaders to deliver a deliciously magical experience to every customer. You will report to the Retail Manager and deputise for them in their absence. This is a full time role working 37.5 hours over 5 days. The start and finish times can vary depending on opening hours of the branch, this may include some early mornings or later finishes and evening shifts with a normal shift length of 8.5 hours per day (no split shifts.) You will be required to work at least one day at the weekend every week. If you would like to discuss working patterns please provide more details in your application.

Job Responsibility

  • Leading and supporting a team of Retail Assistants and Retail Team Leaders
  • Delivering a deliciously magical experience to every customer
  • Reporting to the Retail Manager
  • Deputising for the Retail Manager in their absence

Requirements

  • Background of working in and organising a Retail department
  • Experience in managing and motivating a team
  • Knowledge of food safety and health and safety procedures
  • Good communication skills
  • Ability to work well with others
  • Desire to learn about products and share knowledge
  • Ideally previous experience of working to KPIs such as labour budgets

Nice to have

Previous experience of working to KPIs such as labour budgets

What we offer

  • Free meals, drinks and snacks while at work
  • Quarterly discretionary profit-share bonus
  • Holiday allowance with option to buy and sell additional days
  • Company-wide employee discounts
  • Access to health cash plan
  • Wellbeing support
  • Company funded counselling
  • Enrolment in company pension
  • Development opportunities
  • External training programmes
  • Apprenticeships
  • Internal 1:1 coaching schemes
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