Deputy Project Manager

• Assist the SPM in planning, executing, and finalizing projects according to scheduled milestones and budget constraints.
• Plan, initiate, and manage IT programs, guiding technical staff and serving as the liaison between business and technical aspects of the program.
• Develop program stages, assess business implications for each stage, and monitor progress to ensure deadlines, standards, and cost targets are met.
• Prepare and disseminate reports on all aspects of responsible programs and projects.
• Manage program execution to ensure adherence to budget, schedule, and scope.
• Submit program deliverables while ensuring compliance with quality standards.
• Monitor and control resources, including personnel, budgets, and materials, within program areas.
• Develop specific goals and plans to prioritize, organize, and accomplish work effectively.
• Communicate with internal and external stakeholders, including Government representatives, supervisors, co-workers, and subordinates, using various methods such as telephone, teleconferencing (e.g., Microsoft Teams), email, or in-person meetings.
• Represent the organization to external parties, including customers, the public, and government entities.
• Schedule and facilitate meetings related to program areas and IT projects.
• Coordinate the work and activities of others to accomplish tasks and achieve objectives.
• Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Monitor the performance of project team members, providing and documenting performance feedback.
• Establish short-term, mid-term, and long-term objectives and specify strategies and actions to achieve them.
• Initiate, review, or approve modifications to project plans within the program area.
• Perform risk assessments and develop response strategies to mitigate risks.
• Develop implementation plans, including cost-benefit analyses and return on investment evaluations.
• Provide expert advice to management or other groups on technical, systems, or process-related topics.
• Develop and manage work breakdown structures for IT projects within the program area.
• Use relevant information and judgment to evaluate compliance with laws, regulations, policies, and standards.
• Assess current or future customer needs and priorities through direct communication, surveys, or other methods.
• Perform day-to-day administrative tasks, such as maintaining information files, processing paperwork, and providing reports.
• Prepare program status reports by collecting, analyzing, and summarizing information and trends.
• Keep up-to-date technically and apply new knowledge to the role.

• Bachelor's degree
• Minimum 10 years of experience in leading projects or contracts, with the ability to manage projects and provide guidance and direction for specific tasks or sub-tasks.
• Minimum 3 years of experience with ServiceNow and end-to-end Content Management System
• Minimum 1 year of experience with Rapid Application Development (RAD) applications, including Customer Relationship Management (CRM) tools.
• Project Management Professional (PMP) certification
• Ability to obtain a Public Trust Clearance

Secret security clearance