Deputy Premier Centre Manager, HSBC

HSBC

Location:
Malaysia, Penang

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The role involves leading and managing the Premier Sales team, growing customer value and assets under management, and contributing to the branch’s business and bottom line. The Deputy Premier Centre Manager will enhance people capabilities, operational efficiency, and sales performance, while maintaining high internal control standards and fostering a positive organizational culture.

Job Responsibility:

Strategically planning, leading, organizing and executing all Premier business initiatives to grow customer value and Asset Under Management (AUM) in the domicile branch
ensuring that the premier platform has a strong presence in the local market with people capability and process efficiency
achieving targets and contributing towards the branch’s business and bottom line, in line with the bank’s wealth management strategy
leading and managing the Premier Sales team effectively to achieve Wealth Management (WEM) targets and enhance sales staff performance and productivity
analyzing market, resources and sales staff capability to devise a structured and effective sales plan for execution
monitoring the team’s daily/weekly/monthly sales performance against plan, and keeping the branch manager regularly informed of the progress
ensuring all the Relationship Managers are utilizing HSBC sales process and applying financial planning concepts when dealing with their portfolio of customers
championing the Premier proposition through distinguished service and sales initiatives
assisting the premier team to develop relationships with targeted top 20 and high net worth customers through frequent contacts
effectively managing the Premier Centre as a one stop Wealth Management and Premier solutions provider for our customers
creating a positive staff morale, motivation and actively managing performance of the premier team
maintaining HSBC internal control standards and ensuring a high standard of operational efficiency

Requirements:

At least a bachelor’s degree from any recognized university
at least 10 years of experience in a financial institution with relevant experience in managing wealth management sales
at least 5 to 7 years in a sales leadership role managing sales team performance with experience in providing a high service standard
proven track record of success in managing a large and complex relationship portfolio
excellent commercial acumen, leadership, analytical and interpersonal skills
a highly experienced with the necessary hard skills (such as P&L management)
highly motivated and flexible in working across complex cross-functional work structures within the bank and also externally with regulators, business partners and industry committees
must be well read and current on Consumer Business (Retail Banking) products, premier segment, general and international news
must be able to make independent decisions with minimal supervision
must have a Certified Financial Planning (CFP) Certificate
candidates with certifications or qualifications including PreContract Examination (PCE) - Life & General Insurance, Federation of Investment Managers - Unit Trust, Malaysian Takaful Association License (MTA) will have an added advantage

Nice to have:

PreContract Examination (PCE) - Life & General Insurance
Federation of Investment Managers - Unit Trust
Malaysian Takaful Association License (MTA)

What we offer:

Inclusive and accessible careers at HSBC
culture where employees are valued and respected
continuous professional development opportunities
flexible working and growth within an inclusive and diverse environment

Additional Information:

Job Posted:
April 28, 2025

Expiration:
May 16, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Deputy Premier Centre Manager