Deputy Manager Job at Monica Vinader (Manchester)

Job Description

We are looking for Deputy Manager to join us as we continue this journey and help us shape what the future of modern jewellery can and should be. The Deputy Manager role is an exciting opportunity to: Support the Boutique / Concession Manager and being the 'go-to' person when you are the most senior Management Team member on shift; Driving sales and exceeding targets through exceptional customer service and building a client business; People management and coaching to deliver the above; Maximising store efficiency through operations management.

Job Responsibility

Support the Boutique / Concession Manager and being the 'go-to' person when you are the most senior Management Team member on shift
Driving sales and exceeding targets through exceptional customer service and building a client business
People management and coaching to deliver the above
Maximising store efficiency through operations management
Deliver sales budget at your location through driving store and team KPIs
Deliver a consistent and exceptional standard of customer service acting as a brand ambassador and encouraging your team to do the same
Develop and maintain client relationships in line with Monica Vinader company guidelines to drive repeat business
Network to create key relationships with corporate and local clients to support HQ team with a program of revenue driving events
Motivate the team to reach individual sales objectives and KPIs, and support with ongoing coaching and training to deliver these
Manage the team in accordance with company policy and procedures
Drive completion of approved brand and product training programs to ensure consistent and effective stylin advice and inspiration to all customers
Execute visual merchandising guidelines to a high standard
Ensure in store experience (Boutique cleanliness) is in line with the guidelines and Brand standard
Maintain an accurate stock file
Ensure accurate payment processing and cash handling
Ensure the appropriate processing of in-store services (including engraving, and aftercare)

Requirements

A demonstrated passion for customer service and driving a business
Commercially aware and target driven
Excellent communication and interpersonal skills
Flexible, able to adapt
Ability to work well under pressure in a fast paced environment
Ability to document your authorisation to work in the United Kingdom
Travel to our other Boutiques and Concessions may be required

Monica Vinader - All Job Offers

Select Country

Deputy Manager

Job Description

Job Responsibility

Requirements

Looking for more opportunities?

Deputy Manager

Deputy Manager

Deputy Manager

Deputy Manager

Deputy Manager

Deputy Manager

Deputy Manager

Deputy Manager

Deputy Manager

Our AI answers in your language