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Deputy Manager – Guernsey– 39 Hours. We’re looking for a Deputy Manager to join our team in Guernsey. As the Deputy Store Manager, you’ll work closely with the Store Manager to oversee the store’s day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you’ll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards. We’ll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
Job Responsibility:
Inspiring and leading your team to create a fun, engaging, and customer-focused environment
Driving sales performance and achieving key KPIs
Overseeing store operations, including recruitment, stock management, and compliance with health and safety
Acting as Duty Manager when the Store Manager is unavailable
Leading by example and contributing to the store’s overall success
Requirements:
At least 1 year of management experience in a retail environment
Passionate about retail and delivering exceptional results
Flexible to work a 7-day shift pattern, including weekends and bank holidays
Excellent communication and leadership skills to engage and inspire your team
Ready to commit to 6 months of training, covering customer service, health and safety, and pet care
What we offer:
Annual bonus opportunities
28 days paid leave, rising to 33 days after 2 years (including bank holidays)
Your birthday off to celebrate in style
Life assurance worth 4x your annual salary
A 4% company pension contribution
Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products