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Deputy Manager – Residential - Wallasey, Merseyside. As Deputy Manager, you’ll support the Service Manager to ensure exceptional, person-centred care is delivered to the people who call Heron Court home. Here, residents enjoy both vibrant community connections and the independence of their own space — and you’ll play a vital role in making that possible. The Dukes House is a welcoming and supportive residential service offering eight ensuite bedrooms, accessible gardens, specialist facilities including a sensory room and hydrotherapy bath, and assistive technology to help people with complex needs live fulfilling and independent lives.
Job Responsibility:
Foster an open, supportive culture that empowers your team to deliver high-quality, person-led support
Lead with passion and professionalism, supporting people living with learning disabilities, autism, physical disabilities, and complex behaviours
Champion quality and continuous improvement across all areas of service delivery
Build meaningful relationships with your team, families, and the local community
Requirements:
Level 3 qualification in Health & Social Care (Level 5 desirable or working towards)
Proven experience in team leadership and operational management
A genuine passion for delivering outstanding care — and leading by example
What we offer:
Access financial wellbeing tools with Stream, including real-time pay tracking and instant early access to earned wages
Leadership development & clear progression pathways
A supportive, inclusive workplace culture
Matched contribution company pension scheme
Access to wellbeing resources & mental health support
Reward & Recognition programmes
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