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About Us: 360 Care is a forward-thinking, high-quality community care provider in the UK, delivering round-the-clock support to individuals with varying complexities. We are passionate about empowering people to live as independently as possible, ensuring they receive person-centred, responsive, and compassionate care that truly makes a difference. Our service is fast-paced, dynamic, and always evolving to meet the changing needs of the people we support. We don’t believe in a one-size-fits-all approach — we adapt, innovate, and go the extra mile to provide outstanding care. If you’re looking to be part of a team where your work genuinely matters, where quality and integrity are at the heart of everything we do, and where no two days are the same, 360 Care is the place for you. The Role: We are seeking a proactive Deputy Manager to support the Registered Manager in driving outstanding, person-centred services. As a visible leader for our seniors, coordinators, and support teams, you will ensure safe day-to-day operations, compliance, and a culture of kindness and accountability. This position is ideal for someone with supported living or step-down experience who’s ready to make a bigger impact in community care.
Job Responsibility:
Operational Leadership – Oversee daily service delivery, rota and capacity planning, safe staffing
deputise for the Registered Manager and act as Responsible/Acting Manager when required
Quality & Compliance – Support audits, spot checks, and action plans against CQC requirements
Care Governance – Ensure robust assessments, risk management, and regularly reviewed care plans (including crisis/PBS where relevant)
Safeguarding – Act as a first point of escalation
conduct incident reviews and embed MCA/DOLs and trauma-informed practice
People Leadership – Supervise, coach, and appraise staff
support recruitment, onboarding, and ongoing training