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We are seeking a proactive Deputy Manager to support the Registered Manager in driving outstanding, person-centred services. As a visible leader for our seniors, coordinators, and support teams, you will ensure safe day-to-day operations, compliance, and a culture of kindness and accountability. This position is ideal for someone with supported living or step-down experience who’s ready to make a bigger impact in community care.
Job Responsibility:
Operational Leadership – Oversee daily service delivery, rota and capacity planning, safe staffing
deputise for the Registered Manager and act as Responsible/Acting Manager when required
Quality & Compliance – Support audits, spot checks, and action plans against CQC requirements
Care Governance – Ensure robust assessments, risk management, and regularly reviewed care plans (including crisis/PBS where relevant)
Safeguarding – Act as a first point of escalation
conduct incident reviews and embed MCA/DOLs and trauma-informed practice
People Leadership – Supervise, coach, and appraise staff
support recruitment, onboarding, and ongoing training