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Deputy Manager

United Kingdom, Enfield Employment contract 28038.00 - 29238.00 GBP / Year · Job Posted June 29, 2026
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Job Description

Deputy Manager – Jollyes Pets - Ponders End, Enfield. Salary £28,038 - £29,238 (inc dual site) p.a. + bonus potential of up to £2k p.a*. Supporting the Store Manager in the daily operations of the store, team management, store standards, stock management and delivering excellent customer service to our pet parents.

Job Responsibility

  • Support the Store Manager day-to-day and take full responsibility for all aspects of running a successful store in their absence
  • Managing people, financial performance, store standards, customer service
  • Lead by example creating an excellent culture and working environment for your team
  • Ensuring you and your team are delivering exceptional customer service by providing a great shopping experience for customers and displaying strong pet and product knowledge
  • Delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership

Requirements

  • A passion for pets and people
  • Previous retail management experience, where you have deputized for the Store Manager and taken a hands-on approach to managing the business on a daily basis
  • A team player, able to communicate effectively and build high performing and highly engaged teams
  • Demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance
  • You should be commercially aware and have a proactive approach with great planning and organisation skills
  • As part of the store management team you may on occasion need to get to store out of hours or to help provide cover in other stores in the region, therefore you should have your own transport with a UK driving licence

What we offer

  • Competitive salary of £28,038 - £29,238 (inc dual site) p.a., plus annual bonus potential of up to £2k p.a.
  • Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts
  • Retail Trust Membership: Counselling, wellbeing, and financial support
  • Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services
  • Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support
  • Workplace Pension: Legal & General scheme (EE 3%, ER 5%)
  • Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options
  • Enhanced Family Leave: Maternity and paternity packages above statutory levels
  • Recognition & Rewards: Top Dog Award with extra day off and perks
  • Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership
  • Learning & Development: Ongoing training for career growth

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