Deputy Manager Customer Experience & Sales Job at Calvin Klein (Milano)

Deputy Manager Customer Experience & Sales

Location

Italy , Chieti

Salary:

Not provided

Calvin Klein

Expiration Date

Until further notice

Requirements

Experience as Senior Sales Associate
Preferably 1-2 years’ experience in similar role within structured environment
Highly developed business acumen
Ability to take a 'big picture' view of a situation
Good communication and collaboration skills and abilities
Highly detail oriented and organized in work
Fluent in Italian and basic English.

Job Responsibility

Ensure a positive selling environment by overseeing all aspects of the selling process and creating a welcoming atmosphere for customers
Set daily goals for customer service to enhance the overall experience, emphasizing responsiveness and satisfaction
Train and coach the team on standards, including customer service, product placement, and efficient time management
Assist in goal setting and verification to ensure the team is aligned with quantitative and qualitative objectives
Support recruitment and onboarding processes, ensuring new hires are appropriately introduced to the team and company culture
Provide continuous feedback to the team, fostering their professional development and addressing performance concerns
Facilitate effective communication by conducting regular briefings and training sessions on products, customer relationship management (CRM), and company updates
Oversee CRM activities to achieve retention, upgrading, and prospect conversion targets
Collaborate with other teams to allocate duties effectively, ensuring a seamless operation within the store
Monitor key performance indicators (KPIs) for continuous improvement, using company reports to analyze trends and identify areas for enhancement

What we offer

Balance – Work Smart, our flexible working model, is all about trust, connection, collaboration, and community. You’ll get the freedom to choose the hybrid setup and working hours that benefit you.
Health & Wellbeing – wellbeing programs, premium subscription to headspace, volunteering programs.
Develop – PVH University curates and delivers training programs for you to continuously develop your professional and personal goals.
Be at the forefront – stay closely connected to our brands, Calvin Klein and Tommy Hilfiger, and be part of market launches and receive employee discounts!

Fulltime

Deputy Manager Customer Experience & Sales

Location

Italy , Noventa di Piave, Venezia

Salary:

Not provided

Calvin Klein

Expiration Date

Until further notice

Requirements

Experience as Senior Sales Associate
Preferably 1-2 years’ experience in similar role within structured environment
Highly developed business acumen
Ability to take a 'big picture' view of a situation
Good communication and collaboration skills and abilities
Highly detail oriented and organized in work
Fluent in Italian and basic English.

Job Responsibility

Ensure a positive selling environment by overseeing all aspects of the selling process and creating a welcoming atmosphere for customers
Set daily goals for customer service to enhance the overall experience, emphasizing responsiveness and satisfaction
Train and coach the team on standards, including customer service, product placement, and efficient time management
Assist in goal setting and verification to ensure the team is aligned with quantitative and qualitative objectives
Support recruitment and onboarding processes, ensuring new hires are appropriately introduced to the team and company culture
Provide continuous feedback to the team, fostering their professional development and addressing performance concerns
Facilitate effective communication by conducting regular briefings and training sessions on products, customer relationship management (CRM), and company updates
Oversee CRM activities to achieve retention, upgrading, and prospect conversion targets
Collaborate with other teams to allocate duties effectively, ensuring a seamless operation within the store
Monitor key performance indicators (KPIs) for continuous improvement, using company reports to analyze trends and identify areas for enhancement

What we offer

Balance – Work Smart, our flexible working model, is all about trust, connection, collaboration, and community
Health & Wellbeing – wellbeing programs, premium subscription to headspace, volunteering programs
Develop – PVH University curates and delivers training programs for you to continuously develop your professional and personal goals
Be at the forefront – stay closely connected to our brands, Calvin Klein and Tommy Hilfiger, and be part of market launches and receive employee discounts.

Fulltime

Deputy Manager Customer Experience & Sales

The Deputy Manager Customer Experience & Sales ensures the store performance and...

Location

Italy , Noventa di Piave, Venezia

Salary:

Not provided

Calvin Klein

Expiration Date

Until further notice

Requirements

Experience as Senior Sales Associate
Preferably 1-2 years’ experience in similar role within structured environment
Highly developed business acumen
Ability to take a 'big picture' view of a situation
Good communication and collaboration skills and abilities
Highly detail oriented and organized in work
Fluent in Italian and basic English.

Job Responsibility

Ensure a positive selling environment by overseeing all aspects of the selling process and creating a welcoming atmosphere for customers
Set daily goals for customer service to enhance the overall experience, emphasizing responsiveness and satisfaction
Train and coach the team on standards, including customer service, product placement, and efficient time management
Assist in goal setting and verification to ensure the team is aligned with quantitative and qualitative objectives
Support recruitment and onboarding processes, ensuring new hires are appropriately introduced to the team and company culture
Provide continuous feedback to the team, fostering their professional development and addressing performance concerns
Facilitate effective communication by conducting regular briefings and training sessions on products, customer relationship management (CRM), and company updates
Oversee CRM activities to achieve retention, upgrading, and prospect conversion targets
Collaborate with other teams to allocate duties effectively, ensuring a seamless operation within the store
Monitor key performance indicators (KPIs) for continuous improvement, using company reports to analyze trends and identify areas for enhancement

What we offer

Work Smart flexible working model
Health and wellbeing programs
Premium subscription to headspace
Volunteering programs
PVH University training programs
Employee discounts on Calvin Klein and Tommy Hilfiger brands

Fulltime

Deputy Sales Manager

Working in our retail teams, you’ll enhance Betfred customers’ experiences every...

Location

United Kingdom , West Green

Salary:

14.15 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Be 18+ and have the right to work in the UK
Must be able to work evenings, weekends, and public holidays
Outstanding customer service skills and the ability to engage all customers
A passion for sports, betting and gaming is beneficial but not essential
An eagerness to learn, develop and flourish within the Betfred family

Job Responsibility

Processing customers’ bets in a timely and attentive manner
Attending to all customer queries quickly and knowledgeably
Engaging customers with expert knowledge of our products and promotions
Supporting key promotional events throughout the sporting calendar
Maintaining a well-presented environment which customers love to be a part of
Being a team player – collaboration is key to improving the customer experience
Handling cash transactions with the upmost care and accuracy
Following our Think 25 policy and adhering to our age verification processes

What we offer

A competitive rate of pay and pension contribution
Generous discretionary bonus schemes, incentives and competitions
An annual leave entitlement that increases with your length of service
Access to an online GP 24/7, 365 days a year for you and your immediate family
Employee wellbeing support through our Employee Assistance Programme
Enhanced Maternity & Paternity pay
Long service recognition
Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream

Fulltime

Deputy Sales Manager

From humble beginnings on the shop floor to becoming a world-renowned bookmaker,...

Location

United Kingdom , Upper Clapton

Salary:

14.15 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Be 18+ and have the right to work in the UK
Must be able to work evenings, weekends, and public holidays
Outstanding customer service skills and the ability to engage all customers
A passion for sports, betting and gaming is beneficial but not essential
An eagerness to learn, develop and flourish within the Betfred family

Job Responsibility

Processing customers’ bets in a timely and attentive manner
Attending to all customer queries quickly and knowledgeably
Engaging customers with expert knowledge of our products and promotions
Supporting key promotional events throughout the sporting calendar
Maintaining a well-presented environment which customers love to be a part of
Being a team player – collaboration is key to improving the customer experience
Handling cash transactions with the upmost care and accuracy
Following our Think 25 policy and adhering to our age verification processes

What we offer

A competitive rate of pay and pension contribution
Generous discretionary bonus schemes, incentives and competitions
An annual leave entitlement that increases with your length of service
Access to an online GP 24/7, 365 days a year for you and your immediate family
Employee wellbeing support through our Employee Assistance Programme
Enhanced Maternity & Paternity pay
Long service recognition
Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream

Deputy Sales Manager

Location

United Kingdom , Hebburn

Salary:

13.02 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Be 18+ and have the right to work in the UK
Must be able to work evenings, weekends, and public holidays
Outstanding customer service skills and the ability to engage all customers
A passion for sports, betting and gaming is beneficial but not essential
An eagerness to learn, develop and flourish within the Betfred family

Job Responsibility

Processing customers’ bets in a timely and attentive manner
Attending to all customer queries quickly and knowledgeably
Engaging customers with expert knowledge of our products and promotions
Supporting key promotional events throughout the sporting calendar
Maintaining a well-presented environment which customers love to be a part of
Being a team player – collaboration is key to improving the customer experience
Handling cash transactions with the upmost care and accuracy
Following our Think 25 policy and adhering to our age verification processes

What we offer

A competitive rate of pay and pension contribution
Generous discretionary bonus schemes, incentives and competitions
An annual leave entitlement that increases with your length of service
Access to an online GP 24/7, 365 days a year for you and your immediate family
Employee wellbeing support through our Employee Assistance Programme
Enhanced Maternity & Paternity pay
Long service recognition
Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream

Deputy Sales Manager

From humble beginnings on the shop floor to becoming a world-renowned bookmaker,...

Location

United Kingdom , Hoxton

Salary:

14.15 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Be 18+ and have the right to work in the UK
Must be able to work evenings, weekends, and public holidays
Outstanding customer service skills and the ability to engage all customers
An eagerness to learn, develop and flourish within the Betfred family.

Job Responsibility

Processing customers’ bets in a timely and attentive manner
Attending to all customer queries quickly and knowledgeably
Engaging customers with expert knowledge of our products and promotions
Supporting key promotional events throughout the sporting calendar
Maintaining a well-presented environment which customers love to be a part of
Being a team player – collaboration is key to improving the customer experience
Handling cash transactions with the upmost care and accuracy
Following our Think 25 policy and adhering to our age verification processes.

What we offer

A competitive rate of pay and pension contribution
Generous discretionary bonus schemes, incentives and competitions
An annual leave entitlement that increases with your length of service
Access to an online GP 24/7, 365 days a year for you and your immediate family
Employee wellbeing support through our Employee Assistance Programme
Enhanced Maternity & Paternity pay
Long service recognition
Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream

Fulltime

Deputy Sales Manager

From humble beginnings on the shop floor to becoming a world-renowned bookmaker,...

Location

United Kingdom , Watford

Salary:

14.15 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Be 18+ and have the right to work in the UK
Must be able to work evenings, weekends, and public holidays
Outstanding customer service skills and the ability to engage all customers
A passion for sports, betting and gaming is beneficial but not essential
An eagerness to learn, develop and flourish within the Betfred family

Job Responsibility

Processing customers’ bets in a timely and attentive manner
Attending to all customer queries quickly and knowledgeably
Engaging customers with expert knowledge of our products and promotions
Supporting key promotional events throughout the sporting calendar
Maintaining a well-presented environment which customers love to be a part of
Being a team player – collaboration is key to improving the customer experience
Handling cash transactions with the upmost care and accuracy
Following our Think 25 policy and adhering to our age verification processes

What we offer

A competitive rate of pay and pension contribution
Generous discretionary bonus schemes, incentives and competitions
An annual leave entitlement that increases with your length of service
Access to an online GP 24/7, 365 days a year for you and your immediate family
Employee wellbeing support through our Employee Assistance Programme
Enhanced Maternity & Paternity pay
Long service recognition
Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream

Fulltime

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Deputy Manager Customer Experience & Sales

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