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The Deputy Information Technology (IT) Manager is responsible for supporting the IT Manager with the management and performance of the organization’s technology and network systems. Additionally, the Deputy IT Manager is responsible for overseeing the personnel management of the IT systems administrator team. The Deputy IT Manager helps oversees all technology infrastructure and operations, ensuring all processes and procedure adhere to company, site, and security policies and regulations. The Deputy IT Manager analyses the schematics and specifications of site unclassified computer systems, maintains safety and security across all networks, and oversees the day-to-day operations and technical support required by IT associated projects. The Deputy IT manager must have extensive knowledge of the technology industry and required skills
Job Responsibility
Responsible for the direct management of the IT systems administrator team, providing leadership, operational and performance management, and overall direction
Responsible for the performance, functionality and reliability of applications and related systems
Oversee the architecture, design, and implementation of IT to ensure the availability, confidentiality, and integrity of data
Conduct technical implementation, configuration, monitoring, audit, administration, and support
Implementation of industry standard ITIL aligned Service Desk support processes
Plan and manage implementation and integration of new technologies. Budget, resource planning and improving work instructions for system support
Maintain the risk Management Framework and systems ATO status
Maintains safety and security across all networks, and oversees the day-to-day operations and technical support required by IT associated projects
Maintain health and safety within the workplace by promoting safety awareness initiatives, discussions and trainings, encouraging a safety focused culture and participating and reviewing risk assessments for those under their supervision
Any other reasonable duties as requested
Requirements
Minimum 5 years’ experience in Information Technology
Working knowledge of IT business systems and integrated software applications
Experience managing IT projects, technology refreshes, and small teams
Familiarity with RMF and IT security regulations
Demonstrated ability to work as a member of a team
Ability to adapt to change and contribute to continuous improvement
Positive outlook and willingness to collaborate with others to achieve business outcomes
Demonstrated customer focus
Strong communication skills and the ability to engage with varied stakeholders
Experience with MS Officer operating system
Bachelor’s Degree in Information Technology, IT Systems Management, Technical Project Management or Related Fields or equivalent demonstrated experience