Deputy HR Manager Job at HR Smith Group (Hereford)

Job Description

If you are looking for a new challenge with a global market leader which designs and manufactures aerospace search and rescue equipment, HR Smith Group of Companies is the one for you. We are a family run business with over 6 decades of experience and are dedicated to finding the perfect solutions for our customers. We are looking to find someone to assist the HR Manager in overseeing the human resource functions across the Group. This role involves supporting the HR department in various activities, including recruitment, employee relations, performance management, and compliance with employment laws. The Deputy HR Manager will ensure that HR practises are aligned with the organisations goals and contribute to a positive work enviroment. They will report directly to the HR Manager and work closely with other members of the HR team and departmental managers.

Job Responsibility

Support the delivery of day-to-day HR operations across the Group to ensure smooth and compliant HR services
Act as the first point of contact for routine HR queries, providing advice and escalating complex matters to the HR Manager as needed
Maintain and regularly update HR policies, the staff handbook, and employment contracts, ensuring compliance with current legislation
Assist with delivering employee relations training to line managers and monitor mandatory training completion, following up on any gaps
Take ownership of absence management, including monitoring absence data, supporting managers with return-to-work interviews, and advising on both short and long-term absence cases
Provide hands-on support with employee relations casework, including investigations and documentation for absence, disciplinary, grievance, and performance matters
Maintain accurate absence records, dashboard and reports
identify patterns, ensure timely action
Review and approve contracts of employment, offer letters, and letters of variation in the HR Manager’s absence
Conduct appraisals and performance reviews for junior administrative and support staff as required
Oversee recruitment, onboarding and offboarding processes, including posting adverts, screening candidates, conducting interviews, and managing candidate progression
Coordinate leaver processes, including conducting exit interviews and ensuring documentation and systems are updated
Supervise administrative support teams, including staff handling company fleet vehicles, reception and facilities
Oversee sickness records, and timesheet monitoring for relevant employees
Support third-line payroll checks, including validation of P32s, pay variances and absence-related payments
Assist with quality control of employee records, HR documentation, and spreadsheets to ensure accuracy and compliance
Support DBS checks, right to work verifications, visa sponsorship and compliance with UKVI requirements as a 2ndary Authorising Officer
Conduct internal audits of HR records and processes to ensure compliance with GDPR and employment law
Take accurate minutes during formal HR meetings and manage case file documentation
Liaise with Accounts on fleet insurance claims, ensuring timely and accurate information is provided
Promote employee wellbeing, engagement and health initiatives in partnership with senior management and the HR Manager
Assist with ad hoc HR projects, operational improvements and other HR-related administrative duties as requested

Requirements

Proven experience managing absence-related casework
Sound understanding of UK employment law and best practice relating to attendance, absence, disciplinary and grievance matters
3–5 years of HR experience, with at least 1–2 years in a senior HR officer or supervisory role
Confidence in giving first-line advice to managers, with the judgement to escalate appropriately
Excellent attention to detail and the ability to interpret absence trends and prepare clear, useful reports
Experience supervising administrative or HR support staff
Able to prioritise a high-volume, task-focused workload while maintaining accuracy
Strong interpersonal skills with a patient, pragmatic, and professional approach to working with employees, managers and stakeholders
Comfortable working in a traditional structure, supporting (not challenging) the organisation’s values and operational processes
Discreet and respectful in handling confidential matters
Qualifications (one or more of the following): CIPD Level 5 or above (or working towards)
ILM/CMI Level 5+ Management qualification
Degree in HR or relevant discipline

What we offer

Free onsite parking
Free refreshments (tea and coffee)
Casual dress
Company social events
Opportunity for company bonuses
Cost of living reviews carried out annually by the Directors
20 days holiday plus bank holidays and your birthday off (to be taken any time in the year)
Long service holiday accrual scheme where you gain 1 extra holiday day per year from 5-10 years’ service up to a maximum of 26 days
Life Insurance Scheme – 3x annual salary
Health and wellbeing programme
Employee Assistance Programme

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